How to fix the bug in the gardens?

[Venk]

When I go to the gardens first time to activate the towers there's is a bug happens and its annoying. When I climb the rope and run, prince falls instead of running. And after game over, game crashes. Does anyone know how to fix this bug?

[MCINDUS]

Enable V-Sync -or- cap your fps to 60

[A J]

I would recommend capping FPS to 59 FPS as this will sync the audio in cut scenes properly.

Use Rivatuner to cap FPS to 59 FPS, also enable vsync in game.

[Nasty Pirate]

Is this fixed with fps capping? I have the same issue at that location, no matter how I try to wall-walk the prince just falls to his death. Happens with or without VSYNC.

[thebigjablonsky]

Originally posted by Venk:

When I go to the gardens first time to activate the towers there's is a bug happens and its annoying. When I climb the rope and run, prince falls instead of running. And after game over, game crashes. Does anyone know how to fix this bug?

Did you ever figure this out?

[Nasty Pirate]

Yes it is fixed with fps capping from the GPU control panel. Set it at 58 FPS and you're good to go.

[Venk]

Originally posted by echoing.silently:

Enable V-Sync -or- cap your fps to 60

60 fps solve the problem thanks

[Venk]

Originally posted by A J:

I would recommend capping FPS to 59 FPS as this will sync the audio in cut scenes properly.

Use Rivatuner to cap FPS to 59 FPS, also enable vsync in game.

Rivatuner indeed work like a charm thank you very much my friend

[Venk]

Originally posted by Nasty Pirate:

Is this fixed with fps capping? I have the same issue at that location, no matter how I try to wall-walk the prince just falls to his death. Happens with or without VSYNC.

Vsync didn't chance anything. Fps capping works. https://www.youtube.com/watch?v=raEg3GiT57I I used rivatuner to cap fps 60 and it work

[Venk]

Originally posted by thebigjablonsky:

Originally posted by Venk:

When I go to the gardens first time to activate the towers there's is a bug happens and its annoying. When I climb the rope and run, prince falls instead of running. And after game over, game crashes. Does anyone know how to fix this bug?

Did you ever figure this out?

Yes. I used rivatuner to cap fps 60 and it work.
https://www.youtube.com/watch?v=raEg3GiT57I

[Ubi-WheelyDuck]

It is great to see that you found a solution that works for you!

If ever we can help in the future just let us know

-Ubisoft Support🦆

[Toniaz]

Capping fps with rivaturner didnt work for me. I tryed 58, 59 & 60 fps and still have the issue. Any ideas?

[iriyap]

Originally posted by Toniaz:

Capping fps with rivaturner didnt work for me. I tryed 58, 59 & 60 fps and still have the issue. Any ideas?

Right-click on the desktop, Nvidia Control Panel -> 3D Settings -> Manage 3D Settings -> Program Settings -> Add -> pop2.exe -> Max Frame Rate -> 59 FPS.

https://steamcommunity.com/sharedfiles/filedetails/?id=2305816739

[Ubi Milky]

Hello everyone, sorry to see you are having issues with the game not registering your input or experiencing lag due to the conflicting fps settings with modern computers.

As has already been mentioned, if you can try capping your frame rate to a lower value as possible, (original fps was 30) this should resolve the problem.

You can do this in your graphics card software such as Nvidia Control Panel or AMD Radeon software as iryap posted above for Nvidia.

Originally posted by iriyap:

Right-click on the desktop, Nvidia Control Panel -> 3D Settings -> Manage 3D Settings -> Program Settings -> Add -> pop2.exe -> Max Frame Rate -> 59 FPS

Happy holidays everyone however you may celebrate

-Ubisoft Support

[Electrocrane]

Originally posted by iriyap:

Originally posted by Toniaz:

Capping fps with rivaturner didnt work for me. I tryed 58, 59 & 60 fps and still have the issue. Any ideas?

Right-click on the desktop, Nvidia Control Panel -> 3D Settings -> Manage 3D Settings -> Program Settings -> Add -> pop2.exe -> Max Frame Rate -> 59 FPS.

https://steamcommunity.com/sharedfiles/filedetails/?id=2305816739

Ma man saved my childhood i was so frustrated and finally got it working

[♱ DamClaus ♱]

For me what helped was i played normally on PC 1920x1080 100Hz, i Changed it to ultrahd,hd,sd 1080p,1920x1080, 60 hz and in game V sync on and the bug was gone and i could climb the pillar