Can't Launch the game

[nufny]

Hey, i just bought this game but when i click to launch it it opens a window for 1 second and then it just closes again

Am using Windows 10 please respond if you need further information

[Loganian Sobatron]

same problem, updated my drivers and the game still crashes

[CHR1$Z]

same problem

[hal_doh]

same here game just crashes with no prompt/info.

[Knose]

I have the same problems, all drives updated and whatnot

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i7 3770K @ 3.50GHz 50 °C
Ivy Bridge 22nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 935MHz (13-13-13-32)
Motherboard
ASUSTeK COMPUTER INC. P8Z77-V PRO (LGA1155) 35 °C
Graphics
BenQ GL2750H (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 960 (MSI) 48 °C
Storage
465GB Samsung SSD 850 EVO 500GB (SSD) 38 °C
1863GB Western Digital WDC WD20EARX-00PASB0 (SATA) 36 °C
931GB Western Digital WDC WD10EADS-65L5B1 (SATA) 35 °C
2794GB Western Digital WDC WD30EZRX-00DC0B0 (SATA) 36 °C
1863GB Western Digital WDC WD20EARS-00MVWB0 (SATA) 35 °C

[Knose]

Here's the application error log as well from Windows Even Viewer

 Windows cannot access the file  for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program 5D Chess With Multiverse Time Travel because of this error.

Program: 5D Chess With Multiverse Time Travel
File: 

The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
	- It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
	- It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.

Additional Data
Error value: 00000000
Disk type: 0

---

Faulting application name: 5dchesswithmultiversetimetravel.exe, version: 1.0.0.0, time stamp: 0x5f15adec
Faulting module name: 5dchesswithmultiversetimetravel.exe, version: 1.0.0.0, time stamp: 0x5f15adec
Exception code: 0xc000001d
Fault offset: 0x0000000000081375
Faulting process ID: 0xc850
Faulting application start time: 0x01d6603acb2307f5
Faulting application path: E:\Steam\steamapps\common\5dchesswithmultiversetimetravel\5dchesswithmultiversetimetravel.exe
Faulting module path: E:\Steam\steamapps\common\5dchesswithmultiversetimetravel\5dchesswithmultiversetimetravel.exe
Report ID: b533aed6-31b6-4e86-923d-e1e8097c165c
Faulting package full name: 
Faulting package-relative application ID: 

[thunkspacellc]

Looking into this! I appreciate the post. Is there a log in C:\Users\YOURNAMEHERE\AppData\Roaming\Thunkspace\5dchesswithmultiversetimetravel?
If there is, please post it here or email it to [e-mail]

[thunkspacellc]

Also, please let me know if there is no log, or the directory does not exist, that is useful info! Also (wouldn't be in the log) you have multiple hard drives, was it running from a secondary drive when it crashed?

[Shadow]

I'm encountering this bug too. This is the whole log from the folder (they are all duplicates of each other), not much to see really:

[src/client_main.cpp:245] GL_VERSION 3.3.14736 Core Profile Context 20.7.2 27.20.2001.9003
[src/client_main.cpp:246] GL_VENDOR ATI Technologies Inc.
[src/client_main.cpp:247] GL_RENDERER Radeon RX 580 Series

I have 3 hard drives and ran it from a non-primary SSD. I moved it to my primary one (another SSD) to see if it helped but encountered the same issue.

[Björnfot]

I get the same problem and I found the folder mentioned above however it is empty, there is no log file in the folder.

[nufny]

The folder you mentioned is empty for me aswell

[Knose]

The mentioned folder is empty. I tried moving the game from the E:/-drive to C:/, but that did nothing as well.

[JSPAPP]

I get the same sort of log file:

[src/client_main.cpp:245] GL_VERSION 3.3.0 NVIDIA 432.00
[src/client_main.cpp:246] GL_VENDOR NVIDIA Corporation
[src/client_main.cpp:247] GL_RENDERER GeForce GTX 1070/PCIe/SSE2

[Alseki]

same problem

[Chibi Biscuit]

There is no folder for the log files when I go to check, but when I go to the application folder and run 5dchesswithmultiversetimetravel.exe directly, I get the following error message:

---------------------------
5dchesswithmultiversetimetravel.exe - System Error
---------------------------
The program can't start because api-ms-win-shcore-scaling-l1-1-1.dll is missing from your computer. Try reinstalling the program to fix this problem.
---------------------------
OK
---------------------------

[thunkspacellc]

Chibi Biscuit - I believe that issue is because you are on Windows 7, rather than Windows 10. I plan to address this limitation soon, after a few more serious bugs are fixed.

Everyone else - I'm working on this currently, and have identified a few possible causes. I hope to have another update soon, and possibly a fix today.