Official Bug Reporting Thread

[TechnoBrain]

Thank you for your purchasing "I am an Air Traffic Controller 4".

If you find anything to improve or correct, please give us your comments in this thread. Please also add some notes on your PC environment for a smooth process.

Please understand that our engineers are unable to answer individual query but your thoughts are welcomed as contributions to future improvements.

[User-PC]

I couldn't run the game with error message but when I disabled my anti-virus program(V3 korean), I was able to run it:)

[Tinker]

my game won't run or cannot start the game..
i buy this game and i don't care it's too expensive but
im really dissapointed i cannot play the game.
my pc meets the requirement.
i do all technical to fix the problem using the guide of steam. but still won't run.

[hanstjho]

My fame won`t start either. My PC meets all the necessary requirements. Strange thing is, that in the specs 3 Gb disk space is required, but the download shows only about 745 Mb is being downloaded. Is this correct or is there something missing during the download?

[yehancha]

The game stuck at Stage3. It loads the stage perfectly but as soon as I click on an airline ticket, it gets stuck. I configured all the settings to lowest quality. But the problem exists. The overall PC RAM was 20% free. So I do not think it is the RAM.

When it is stuck, one CPU core is running at 100% all the time. If I do not force close the game using Task Manager, I can hear the CPU fan speeding up a little by little. This made me think that the program is stuck in a never ending loop or something like that is happening.

Really loved the tutorials and all previous stages. Really hope that this will be a quick fix and will be available soon.

[jjay]

I'm an ATC game enthusiastic and basically like a lot of ATC4. However I'm rather disappointed of the 'Unable to move' occasions which are frequenttly occuring in all time selections I tried so far in the 'Autumn 2017' category. What happens is that a landed aircraft can't finally reach the destined final position since this is blocked by another aircarft. In these cases I'm not referring to aircrafts which could have been previously moved. These aircraft appear to be not active at all in the game yet. Is this supposed to be a feature or a bug? If it is intended to simulate the situtaion that a final parking postion is not free yet I would also exptect an option to divert to another free parking position.

[alex]

Thank you

[Jbravo425]

I get a game crash frequently for an AXA.exe Application Error.

It says;
"The instruction at 0x00000000614F7BFD referenced memory at 0x0000000000000444. The memory could not be read."

I never has an error message like this before. Does anyone know what it means?

[Adri]

The game simply does not save for me. I have already played stage 0 and 1 without any issues yet the game refuses to save my progress and let me play the other stages. Its frustrating

[madrepora]

Originally posted by jjay:

I'm an ATC game enthusiastic and basically like a lot of ATC4. However I'm rather disappointed of the 'Unable to move' occasions which are frequenttly occuring in all time selections I tried so far in the 'Autumn 2017' category. What happens is that a landed aircraft can't finally reach the destined final position since this is blocked by another aircarft. In these cases I'm not referring to aircrafts which could have been previously moved. These aircraft appear to be not active at all in the game yet. Is this supposed to be a feature or a bug? If it is intended to simulate the situtaion that a final parking postion is not free yet I would also exptect an option to divert to another free parking position.

Hi TechnoBrain,
I propose agin the problem reported by JJAY 3 months ago. I searched but found no solution to this annoying and frustrating bug. Is thre any news about it?
Thanks

[raja_biano]

i cannot run the game

[MANPISA_[SPAIN]]

How can I change the resolution to 3440x1440?
Only supports 1920x1080

[Don Keypunch]

In the demo version, the mouse cursor freezes over and over, making the control of the game very difficult. This does not happen in any other game, but it is constant in the demo, which is affecting my decision to purchase the full version

[Atomic52Baby]

What can be done about the slow mouse response?
Would be nice if here were keyboard inputs to control the view.

[PeeWee]

Game won´t start. Click play....nothing happens.

[PeeWee]

I found a fix....refund.