False Perma Ban for Macroing

[Plocana]

Apparently my account was banned around January 2020 for macroing, yet I haven't played in around 3 or 4 years. Don't know if there's anything I can even do. There's no one I can contact and you can't explain yourself in your appeal. It's really unfair. I've even seen several people have the same issue around the same time as well.

I really don't want to make a new account, but it sounds like that's what I'll get stuck doing. I've had this account since I started back in middle school. Can't remember the year exactly, but that was probably around 2008. Many years I'd of play I'd like to...you know, not lose.

[Tommy Wiseau]

Lol another one, steam forums never fail "I DIDNT BREAK THE RULES BUT BAN!!!"

[Tommy Wiseau]

Also if youve been playing since 08 and have a good account your not just going to make a new one your going to quit for good because you dont want to do all that again.

[Plocana]

So I'd like to give an update to this.
It took me requesting the removal of my personal information and the deletion of my account, with a comment in the email stating that unless someone were to look into this issue, I'd have no choice but to go through with the deletion, for someone to JUST THEN look into it and remove the ban.
There are...too many hoops to jump through for this kind of problem.

[Yournewstepmom]

Old thread probably already answered but whatever.
The password system in this game stinks, it's very limited. Chances are if you've botted even 15 years ago your original username is in some database or on a pastebin being passed around and account bruteforced into. JAG and later, the authentication, is just blanket security and doesn't fix the problem - more keys need to be implemented for passwords.
Some bad choice you made before your frontal cortex fully developed is still your fault according to JAGEX. Ignorant and maybe a little narcissistic is the word(s) I'd use for them.

[Kirikito]

Credit where credit is due, you can appeal macro bans if you have a good reason and frankly don't give them BS. They are strict as they should be but they are also human after all. You should follow the appeal process and see what happens but just be honest as they will know and as soon as they find a fault in the story, reason they then pay no attention.