Help with a Glitch of the quest Broken Home please.

[Hoshi_1412]

Looks like 1 of the 3 scroll fragment was lost and i cant recover it or reset the quest... there is something i can do? there is someone who can help me?

[the evil one]

https://runescape.wiki/w/Broken_Home/Quick_guide

just check you did all the steps, if not go back and repeat them
No way to reset the quest Afaik but you can reset each puzzle

[Hoshi_1412]

i already try to recover them by repeating the steps and there mas nothing there...

[Fraqsu]

Broken Home is a nightmare to get stuck on or mess up during completing it, I know your pain dude.

I spent 40 hours into making a guide for this quest as accurately as possible, so check that one out if it has any chance of rescuing you from that hell you're currently in
https://youtu.be/bjVfb8d-MRQ