RuneScape

RuneScape

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EDelfen Feb 28, 2021 @ 9:10am
Endless loading screen
Sorry for the bother guys, but I've been having trouble on the game : basically it lets me lo in, recognize me logging in,and then leads me to an endless black screen with "loading - please wait.." in the corner. I've tried restarting everything (in order, the game, several times, then steam, then the computer cuz why not...), even redownloading the game. Basically, I've logged once after downloading he game, then got kicked out because I was idle, then have not been able to log back in. If there was an error log, I could have guessed what's wrong, but nope. Only clue I have is on the "play now" screen, there is a "verifying cache" that stays at 0%. Thanks for reading anyway =)
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Showing 1-8 of 8 comments
Hayacchi Mar 1, 2021 @ 4:13am 
try updating your graphics drivers?
bmayreid Mar 1, 2021 @ 5:46am 
I started getting this 3 days ago. Before that i was happily playing but can no longer play as the screen is black. I do get the chat interface, inventory & minimap boxes. The minmap is black with one white dot in it. I have tried updates, excluding runescape from anti virus, reboots etc. Nothing has worked
EDelfen Mar 1, 2021 @ 11:10am 
Thanks for the input, just if anyone finds this thread, may it help them, I fixed the problem by going on steam library >> right click on the game name in your list >> Properties >> local data >>> verify data integrity.
Gamer Mar 1, 2021 @ 2:04pm 
Try this in game. Activate the Developer Console.

To access the Developer Console:
hold down Alt and then press the ` (quote/grave accent) or ² (superscript 2)
Should be on a qwerty
keyboard. the 1 key with the ` on it.

Then type this into it:

deletejs5caches

This Deletes the game cache.

(Try this at Lobby)

After it is done and you get no errors in console. Shut your game down.

Then start the game. Let it download the cache, then go play like normal.

hope it fixes it

(There are some issues for some people that crashing seems to be a problem. If you look on the runescape page the latest it mentions there will be updates to address these in due course!)
Last edited by Gamer; Mar 2, 2021 @ 6:51am
BigD Mar 1, 2021 @ 2:04pm 
Mine is doing the same where I'll log in but my screen stays black and will never load. I updated my graphics driver but it still won't work. I've been playing just fine for months with only on average one crash per night while playing, but as of three days ago, 99% of the time it gets stuck at the black loading screen.
Gamer Mar 1, 2021 @ 2:07pm 
Originally posted by BigD:
Mine is doing the same where I'll log in but my screen stays black and will never load. I updated my graphics driver but it still won't work. I've been playing just fine for months with only on average one crash per night while playing, but as of three days ago, 99% of the time it gets stuck at the black loading screen.


Try what I suggested, and see if it fixes it for you.
BigD Mar 1, 2021 @ 3:46pm 
Originally posted by Gamer:
Originally posted by BigD:
Mine is doing the same where I'll log in but my screen stays black and will never load. I updated my graphics driver but it still won't work. I've been playing just fine for months with only on average one crash per night while playing, but as of three days ago, 99% of the time it gets stuck at the black loading screen.


Try what I suggested, and see if it fixes it for you.
I deleted my cache and it worked for a couple min then just froze again and won't load back in. I did that a couple times with no luck
Sophie Sep 24, 2024 @ 10:47am 
Same problem here and Gamer's suggestion doesn't work for me.
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