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I’ll take a look. I tried messaging their tech support on twitter years ago since i heard that was good option and they said they couldnt help me.
That’s the only thing I really miss from my old account, I’ve surpassed it in basically everything else, aside from a couple grandmaster quests I haven’t felt like doing again, lol.
Really wish they’d give me one more chance, but they won’t. I think I have an appeal remaining, but I was shutdown so hard after the first extremely sincere and lengthy apology letter I wrote in the first appeal that there wouldn’t be any point in using it. Honestly didn’t even seem like they read it. 🥺
Mutes from many years ago I think are easier to quash though due to the nature of being unable to appeal permanent anything you'll have to go somewhere like Twitter and ask the Jagex support.
https://runescape.fandom.com/wiki/Mute#:~:text=A%20mute%20is%20a%20form,breaching%20the%20Rules%20of%20RuneScape.
suppose it depends on what was said, how many reported you, if it was real world trading related etc and do they even have a full record of it now after so many years