Entered wrong birthday and now locked out of steam sign in

[goob]

Bit of an odd situation but to sum it up:

I previously played OSRS on steam a year or so back. I attempted to log in again yesterday and was asked to confirm my date of birth. Without thinking, I accidentally put 2023 in for the year instead of the correct year, and now every time I try to sign in through steam, it says my account is not eligible to play.

I've tried to log into the account through the website and unlink my steam account (because I wanted to make a new account anyway) but it appears to not be linked to steam. And I can't even figure out what email or username is associated with my runescape steam character because I can't get past the initial sign in!

I also tried contacting Jagex support and they did reset the age restriction on the email associated with my steam account, but apparently that's not the account tied to my OSRS steam character because it still locks me out regardless.

So in other words, it seems like I'm totally screwed out of playing OSRS through steam on this steam account. Anyone know a way around this? I've since started a new account and play through the regular Jagex launcher but ideally it'd be awesome to unlink my steam account from whatever it's attached to and link it to my new account.

[Spirit]

add line "-nosteam" on osrs properties launch commands on steam. that worked for me when i couldn't log in on another game

[goob]

didn't work unfortunately, but i greatly appreciate the help !

[Xelane]

Is it possible to reach out to Steam Support? Maybe something on their end can fix it.

[goob]

i didn't think of that but possibly! i'll give it a shot. can't hurt to try. thx for your help!

[Spirit]

i recommend using runelite instead. it's built for osrs, has player-made add-ons you can install with 1 click, and even a hd-plugin which i like

there is a lot of other useful stuff as well

[josh_kennedy]

Originally posted by goob:

i didn't think of that but possibly! i'll give it a shot. can't hurt to try. thx for your help!

Did you get this resolved? Having the same issue currently

[goob]

Originally posted by josh_kennedy:

Originally posted by goob:

i didn't think of that but possibly! i'll give it a shot. can't hurt to try. thx for your help!

Did you get this resolved? Having the same issue currently

if I remember correctly I ended up being able to access my steam runescape account by going to the OSRS login page and clicking on the steam symbol to log in as opposed to putting in my user/pass directly. this lets you log in via your steam credentials which I believe let me get in and fix everything.

in all my searching before I completely missed the steam login option on their website lmao. hope this helps to solve the issue for you!

[Wren]

This thread was quite old before the recent post, so we're locking it to prevent confusion.