Report A Game Bug and Known Issues

[76561199132344646]

This thread is for reporting game bugs to the testing staff of Old School RuneScape. For other game-related or account-related issues, see the pinned Community Posting Guidelines or Frequently Asked Questions threads.

Please provide as much detail about what you were doing before an issue occurred.

Bug Reporting Form

• Please describe the bug. It may be helpful to give details of what you were doing, what happened when you did it, and what you expected to happen instead.
  
• Please describe how to make the bug happen again.

Known Issues

• Noticeable flickers and camera movement when crossing load lines in Fixed Mode. (Note: many instances of this should be addressed and resolved).
  
• Game is noticeably brighter in Steam client.
  
• The Hallowed Sepulchre arrows fired at the player often facing the wrong way.
  
• Occasionally, you might see through the walls of some buildings, especially when zoomed out.
  
• Game client may crash when audio output is physically unplugged.
  
• Some textures displaying incorrectly (e.g. Mahogany tree canopy).
  
• Bridges don't display correctly on the minimap.
  
• Snow effects are displaying incorrectly.
  
• Game client resizes itself when minimised and reopened at the smallest size.
  
• Interface scaling doesn't position the minimenu correctly near the edges of the client.
  
• Text can be difficult to read when UI scaling is active.
  
• Reporting players via the right-click menu is currently broken.

[Lone Knight]

Currently unable to even play it. The client loads up but then im looking at a loading bar that did not move at all

[Doctor Snuggles]

引用自 Lone Knight：

Currently unable to even play it. The client loads up but then im looking at a loading bar that did not move at all

The game was just updating so you might have tried to launch the game at the same time. Did you try again?

[Lone Knight]

引用自 Doctor Snuggles：

引用自 Lone Knight：

Currently unable to even play it. The client loads up but then im looking at a loading bar that did not move at all

The game was just updating so you might have tried to launch the game at the same time. Did you try again?

I have tried multiple times both yesterday and today and just get the same client come up with a loading bar that does not move.
It's not frozen as there is an effect to the progress bar but it never moves

[anon32737]

引用自 doorknob60：

When I have my 60 Hz secondary monitor enabled, OSRS caps itself to 60 FPS, even though my main monitor is 144 Hz. If I disable the second monitor, OSRS will run at 144 FPS. But I use my second monitor for watching Twitch, Youtube, Netflix, etc. while playing the game, and it's a big bummer that it caps itself to 60 FPS when doing that. Please add an option in the game settings to manually disable or set the FPS cap. I think mobile already has a similar setting in the options.

If it makes a difference, I'm using Linux with Proton. I don't know if the issue also affects Windows. But until this is fixed, there is basically no advantage in me using this client, and I'll just use Runelite.

Did you do anything special to get Steam osrs running or is your Proton/WINE configuration modified in any way?
because thousands of people a day are asking about steam C++ osrs on linux and as far as I can tell you are the only person reporting that the game runs for them. people can at best make it to the first menu otherwise. did you use "Log-in with existing account" or "Create new account via Steam" at the first menu?

[anon32737]

引用自 Dingus：

Is it normal, or at least is anyone else on linux having the client hang if you're on linux playing through proton? When trying to log in to an existing account?

that is my issue as well.

[doorknob60]

引用自 fisch.jeanpaul：

引用自 doorknob60：

When I have my 60 Hz secondary monitor enabled, OSRS caps itself to 60 FPS, even though my main monitor is 144 Hz. If I disable the second monitor, OSRS will run at 144 FPS. But I use my second monitor for watching Twitch, Youtube, Netflix, etc. while playing the game, and it's a big bummer that it caps itself to 60 FPS when doing that. Please add an option in the game settings to manually disable or set the FPS cap. I think mobile already has a similar setting in the options.

If it makes a difference, I'm using Linux with Proton. I don't know if the issue also affects Windows. But until this is fixed, there is basically no advantage in me using this client, and I'll just use Runelite.

Did you do anything special to get Steam osrs running or is your Proton/WINE configuration modified in any way?
because thousands of people a day are asking about steam C++ osrs on linux and as far as I can tell you are the only person reporting that the game runs for them. people can at best make it to the first menu otherwise. did you use "Log-in with existing account" or "Create new account via Steam" at the first menu?

It worked for me without doing anything special, just the default settings and the default Proton that comes with Steam. My brother got it working too, not sure if he had to do anything. I'm on Ubuntu 20.10, I'm not sure what my brother's using, probably Arch.

Does the Steam overlay (shift+tab) work inside OSRS once you launch it? Because when I clicked the login button the first time, the Steam overlay came up with a browser to log in to my account. That all worked fine for me. But maybe something is broken in the overlay on your system?

If that doesn't work, if you can use a Windows VM or something to link your OSRS account to Steam, then you should be able to play with Proton after as your account will already be signed in.

[Seijitsu]

For the steam trading card badges, a couple of them have been mislabeled. The level 5 badge is labeled Max Cape when it is an inferno cape, and the foil badge is labeled as Infernal Max Cape when it's just a max cape. You can check my profile to see the badges.

[FiatMultipla]

I cant select the text bar in "Choose display name"

[Murky]

1) Fade-to-black effects (such as the one given when following Elkoy into the Tree Gnome Village maze) seem to be slightly broken. The fade-in and fade-out effects don't work - only dimming the screen slightly before showing a black screen in the case of the fade-in effect.


2) Also I don't think the hedges of the tree gnome village maze are showing correctly on the minimap (as with bridges).
The minimap colours are also different (I am using the same game brightness on both clients).

Comparison screenshot for the above:
https://prnt.sc/107x61a

Edit: Should clarify that the screenshot above is a comparison of the vanilla client (downloadable from the website) and the Steam client.

[Murky]

If you've added a player to your Ignore list, you can still actually see their text above their head if they've typed something.

Screenshot - website URL blanked out as it's some random Infernal Cape advertising bot
https://prnt.sc/107y07b

I verified this to be a bug with the Steam client specifically by logging into the vanilla client using two accounts (one of which is linked to steam) and typing some text on both accounts.
Both accounts are added to eachother's ignore list.

When typing text with both accounts logged into the vanilla client, I could see nothing appearing above each character on the opposite client's game window.

When typing text using the account logged into the vanilla client, the text is still visible to the account logged into the Steam client despite the other character being added to the ignore list.

Edit: A screenshot of the above issue
https://prnt.sc/107ycq4

[Ems]

Game will not launch just crashes, I've reinstalled it and it worked once the next day same problem but reinstalling the app is not working now. Will not let me play it at all.

[Arckedo]

Issue:
When reporting an account, I consistently get the following two messages, whether I am currently in a clan chat or not. The only exclusion in which I don't get the message, is if I've already received it within the last 60 seconds.

Actual
Thank-you, your abuse report has been received..
Changes will take effect on your clan in the next 60 seconds.

Expected
Thank-you, your abuse report has been received..

Environment:
- RuneLite / Java edition (non-steam)

[Morgoth Bauglir]

Two more issues I've noticed:
- the positioning of health bars relative to hitsplats is a bit off. Especially in large monsters. For examples, when fighting the alchemical hydra the health bar covers hitsplats at certain angles.
- the idle log-out timer is noticeably shorter than what I'm used to.

[Nico]

i was doing a raid last night , and on the steam client if im receiving more than 1 hit splash on me , the other hit splash is unreadable because its under my personal health bar . i went on lms to test more and when i was doing dds spec+ gmaul , only one hit was readable , the others were cover by the HP bar . can u guys try to fix this plz , i did report the bug in game but it doesnt appear to be fix yet .

[Darth]

i don't know why but game crash, i played like 20 minute and crash, don't have any error just *program stop working*

(in Event Viewer unloaded module is random dll, but also some time it just game osclient exe)