Can't open the game (Win32 function failed: HRESULT: 0x887a0005)

[melinoe 𓂃 ✧]

I've tried uninstalling and reinstalling it a few times and shutting down my computer, but every time I try to open the game it shows the logo but then it appears an error message that says
"Win32 function failed: HRESULT: 0x887a0005
Call: GR_D3D_Device -> CreateTexture2D at line 522 in file \TexturesM.cpp
Device lost - reason: 0x887a0020"
and then the game crashes :')

[DestinyNova]

Same as above, but it's an ASUS Nitro and I did play the demo on the device (without issue)

[Greaxxy]

Hello, I also have the same problem.
1. My specs:
Device name LAPTOP-VBDJPHO2
Processor 12th Gen Intel(R) Core(TM) i5-12500H 3.10 GHz
Installed RAM 8.00 GB (7.71 GB usable)
Device ID 91BE442B-A048-4F6C-A6E5-56799CA35720
Product ID 00356-24566-88052-AAOEM
System type 64-bit operating system, x64-based processor
No pen or touch input is available for this display
2. 1920 x 1080
3. no i haven't played the demo
4. Keyboard and mouse

Thanks for the help.

[Claire]

adding my computer, i've tried a couple times getting this to work.

1.Device name LAPTOP-ET71GGVR
Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
Installed RAM 8.00 GB (7.80 GB usable)
Device ID D65825EB-0B7F-484D-A4BB-72744CCF4AD1
Product ID 00356-07298-43020-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
2. 1366 x 768
3. i have not played the demo
4. keyboard and mouse

[irenezheng0110]

I'm also having the same issue.

Device name MSI
Processor 11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
Installed RAM 8.00 GB (7.71 GB usable)
Device ID D698AF8E-3944-4AA6-893C-6DB6ABC47E9A
Product ID 00342-20915-15473-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

I haven't tried the demo yet. I'm playing on mouse and keyboard, Screen resolution 1920 x 1080. I hope you guys can fix it soon I can't wait to play. Thank you!

[Margarita]

The same problem here.
Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
Installed RAM 8.00 GB (7.74 GB usable)
System type 64-bit operating system, x64-based processor
Windows 11
Resolution 1920x1080
Did NOT play the demo.
Keyboard and mouse.

[tia !!]

I'm having the same issue. I did not play the demo, but the whole concept appealed to me. I really hope I get to play as it was a gift from a friend

11th Gen Intel(R) Core(TM) i5-11400H @ 2.70GHz 2.69 GHz
8.00 GB (7.73 GB usable)
64-bit operating system, x64-based processor
Keyboard and mouse

Thank you and good luck!

[emflower69]

Originally posted by Modkiq:

Thank you so much for updating me on this. I will note it down and report it to the team

After hunting a bit online at similar problems I found a post from 2020 about people attempting to load a game recieving similar error messgaes so perhaps there is a similar problem which may help rectify the issue
( https://forum.gamemaker.io/index.php?threads/win32-function-failed-after-steams-client-update.74608/ the post in question)

[Argent]

Originally posted by Modkiq:

Thank you to everybody who is reporting this issue so far. This info would be extremely helpful to us as we try to fix this issue as soon as possible:
* What are your computer specs?
* What is your screen resolution?
* Did you play the demo?
* What are you using to control the game (xbox/ps controller, keyboard and mouse, etc)

Using mouse and keyboard, demo worked perfectly.

[vimoonlight]

Originally posted by Modkiq:

Thank you to everybody who is reporting this issue so far. This info would be extremely helpful to us as we try to fix this issue as soon as possible:
* What are your computer specs?
* What is your screen resolution?
* Did you play the demo?
* What are you using to control the game (xbox/ps controller, keyboard and mouse, etc)

Hi- I'm having the same issue. I have an HP Pavilion x360 Laptop. My screen resolution is 1920 x 1080. I played the demo and am using a keyboard and mouse. I tried disabling the steam overlay but it still didn't launch. Thank you for working on this!

[Clara]

Originally posted by Modkiq:

Thank you to everybody who is reporting this issue so far. This info would be extremely helpful to us as we try to fix this issue as soon as possible:

* What are your computer specs?
* What is your screen resolution?
* Did you play the demo?
* What are you using to control the game (xbox/ps controller, keyboard and mouse, etc)

> Adding myself to this list!
Processor 11th Gen Intel(R) Core(TM) i3-1115G4 @ 3.00GHz 3.00 GHz
Installed RAM 8,00 GB (7,74 GB usabçe)
System type 64 bit, x64-based processor

> 1920x1080

> Yeah, I did. Like 2 hours-ish of it, played it from start to finish twice, had my fun with the tarot making stuff for days etc etc...

> Just keyboard and mouse/touchpad but I haven't even gotten around controling the game, it doesn't go past the opening logo before it crashes down :') but that combination worked just fine with the demo!

Hoping this can be fixed! Would be gutted if not! I'm reallyyyy looking forwards to this game.

[skarmann89]

Also affected. Never played the demo, just mouse and keyboard.

Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.79 GB usable)
Device ID 474BA53C-4E92-4159-A6F7-A0CDF26B67CE
Product ID 00356-07308-82359-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points

[Sippy]

Hello everyone we just dropped an announcment with a fix for this. In case you missed it here is the link!

https://steamcommunity.com/games/1340480/partnerevents/preview/3686812408430894319

Please let us know if it worked!

[irenezheng0110]

Originally posted by Sippy:

Hello everyone we just dropped an announcment with a fix for this. In case you missed it here is the link!

https://steamcommunity.com/games/1340480/partnerevents/preview/3686812408430894319

Please let us know if it worked!

It seems to have worked! I can open the game now thank you so much!