Stuck at loading screen [SOLVED]

[Smitten✧˚༘⋆｡˚♡]

So I' have just purchased this game and the intro movie plays then i'm stuck on a screen with a spinning CD in the bottom right corner, loading screen one would guess.

Did some searching and tried the GOG config files but they are of no use, Re-installed, restarted, made sure everything is up to date and run in admin mode but nothing is helping here. RWD is off by default now so that isn't the issue and I have run the game offline with the same results so clearly something else is happening here. Any advice?

[Smitten✧˚༘⋆｡˚♡]

EDIT: Fixed, updated Windows with an optional driver and it seems to have cured this, also updated the HD audio driver in GeForce experience as this has caused issues in the past with other games. One of the two fixed the issue xD

[Plumski]

You updated drivers before I could suggest it!

YOU ARE A COMMUNITY MANAGER'S WET DREAM.

Hope you're gonna have fun!

[Smitten✧˚༘⋆｡˚♡]

Originally posted by Plumski:

You updated drivers before I could suggest it!

YOU ARE A COMMUNITY MANAGER'S WET DREAM. :praisesun:

Hope you're gonna have fun! :dungeons_heart:

Haha Thanks for replying anyway! Love both games, never knew how much fun it could be cleaning up some else's 'mess' xD Also, the different styles of 'cleaning' accessed with the different characters spices things up!

[Kasey]

I'm currently having this issue as well. I don't know what to do.

[Plumski]

Originally posted by Kasey:

I'm currently having this issue as well. I don't know what to do.

Sorry to hear that you're experiencing this.

Please make that your GPU drivers are up to date.

If that doesn't solve the issue, it'd be helpful if you could fill out this form:
https://fs30.formsite.com/505games/serialcleaners/index.html

[Smitten✧˚༘⋆｡˚♡]

Originally posted by Kasey:

I'm currently having this issue as well. I don't know what to do.

Update ALL drivers Kasey and restart, that's all I did and it fixed it :D