"Create game" and "Join game" buttons greyed out

[Cheric]

Create game and Join game can't not be use even i turning off my VPN

similar like this

https://steamcommunity.com/app/1335790/discussions/0/3105775128752558619/

[Clever Plays Studio]

Hi there!

It could be possible your firewall is preventing the game from accessing the internet, and making sure if you turn off your VPN to fully reboot Steam and the game before trying again. Please let us know if that fixes the issue. Additionally, for quicker response, we have a bug reporting channel in our Discord over at Discord.gg/CleverPlays

Thanks!

[Mario Nebiaj]

Same as the other user , firewall checked.

[Clever Plays Studio]

Originally posted by Mario Nebiaj:

Same as the other user , firewall checked.

Hi there!
What region are you playing in?

Thanks!

[Mario Nebiaj]

Italy

[Clever Plays Studio]

Originally posted by Mario Nebiaj:

Italy

Have you ensured the following troubleshooting steps: Turning off any VPN, allowing Operation:Tango access in your firewall, verifying steam game files, and rebooting steam?
We have many other EU players with no issues so it's not a server problem. We are still looking into it further but please make sure you follow the above troubleshooting. :)

[Mario Nebiaj]

Done all the steps , here's my player log https://1drv.ms/u/s!AmqXPtvEBo3pju4kgD6rAMuVNZMdBw?e=twHpRQ

[Clever Plays Studio]

Thank you! The team is looking into what could be causing this issue as it seems to be affecting some, but not all, EU players specifically! I'll update this thread once I have more information. We appreciate everyone reporting the bug/sending player logs as it helps our small team get to the bottom of the issue as quickly as possible!

And for faster response times on bug reporting, we have a whole channel in our Discord you can find at Discord.gg/CleverPlays :)

[Camfucius]

I'm having this problem too unfortunately, I followed the support steps to the T, and it didn't change a thing. I live in the east coast, so I don't know if there's any difference

[Clever Plays Studio]

Hi there! The issue with connecting to Operation:Tango has been identified as an issue with our server provider which they have said is fixed! If you’re still experiencing an issue please let us know :)

[Mario Nebiaj]

Solved for my as I write, thank you for the fast solution.