Softlock in the Plains area

[PeepoSadBeat]

I've completed the two parts of the main mission in the plains area to get the ornn items..I went back in the area on the right behind the stone gate to check if I got everything and I got soft locked..I can't go back and I can't go on because of a broken bridge I have to jump when I'm on Willump, but Willump won'ìt get you on his back anymore after completing that part for the first time..

[riottinyfrogo]

Hi! We're looking into this but you should be able to reload your last checkpoint to resolve the issue.

[PeepoSadBeat]

Originally posted by riottinyfrogo:

Hi! We're looking into this but you should be able to reload your last checkpoint to resolve the issue.

Unfortunately no, using the "Reload your last checkpoint" function or dying brings you back to the same area, so there's no way to get out.
Thank you for the quick answer tho!

[riottinyfrogo]

Hi! I'm sorry that didn't work would you mind opening a ticket with our player support team so they can help you out? https://support-riotforge.riotgames.com/hc/en-us/requests/new

[PeepoSadBeat]

I've just sent a ticket, thank you for your help!

[Øperator]

I got locked into the area with the Tear too. It seems the area to climb up with Willump gets destroyed when you go back in after collecting the tear, and I can't open the door behind me either.

[Sëtzer]

Hello Peepo! One question: do you have the problem mentioned in the bridge where you have to use the flute to take the ice and place it to "build" the bridge? Or in a later bridge where you usually jump over with Willump?
Also, do you have the game installed in an HDD?

[PeepoSadBeat]

Originally posted by Sëtzer:

Hello Peepo! One question: do you have the problem mentioned in the bridge where you have to use the flute to take the ice and place it to "build" the bridge? Or in a later bridge where you usually jump over with Willump?
Also, do you have the game installed in an HDD?

On the bridge where I have to jump over with Willump.. the issue is that if you get into that area after completing it Willump won't get you on his back anymore..
Also no, my game is on an NVMe M.2.. precisely a samsung 990 pro

[Darksunra]

Have you tried going to the area with that big green rock thing you guide with the flute? right of the music note you repair with the ice? That fixed it for me when i back tracked.

[PeepoSadBeat]

I couldn't get there it was before.. Anyways I just restarted the game multiple times and at some point Nunu decided to pick me up finally..I'm not locked anymore!

[Greebus]

For those who get similarly soft locked, here's the solution. Return to the door you've been locked behind and there is an auto save there. Let it process. Then "Return to last save point". It'll reset the 'Nunu ride' trigger that's not occuring. 🙌

[MestareLudwig]

hohoho

[lancelot]

Originally posted by Greebus:

For those who get similarly soft locked, here's the solution. Return to the door you've been locked behind and there is an auto save there. Let it process. Then "Return to last save point". It'll reset the 'Nunu ride' trigger that's not occuring. 🙌

Thanks, that worked. After reloading the checkpoint at the closed gate, Willump agrees to pick us up. Also the rune at the gate before the bridge is lit up after reloading, which is probably related to the bug, some internal states weren't getting reset correctly.