% of customer service from our character

[Antikcommando]

It would be nice if the developers could set our character's customer service level to 100% so that we can work properly in our company.

After a while we go around in circles, we just pass the time quickly and it's boring. Working with the public therefore makes it possible to have a good interaction in the game.

[Synepsy]

Or maybe the possibilty to take training at school to reach 100%. I aggree with you it can be more realistic

[Antikcommando]

Originally posted by Synepsy:

Or maybe the possibilty to take training at school to reach 100%. I aggree with you it can be more realistic

+1

[Antikcommando]

UP !

[petehandsome]

at a very early point in the game, your time becomes more valuable managing, rather than serving customers.
plus having trained employees being 2x better than you is encouragement to get you thinking bigger.

[dubesor]

even if the player had 100% customer service it would still be very bad to work the store due to how customers and sales are calculated will always result in far worse performance than out-of-store simulation.

[Vimpster]

Originally posted by dubesor:

even if the player had 100% customer service it would still be very bad to work the store due to how customers and sales are calculated will always result in far worse performance than out-of-store simulation.

It isn't that bad really. But how bad it is depends on how busy the store normally is. If you are in the store the entire time then there is no problem. But when you enter the store during open hours you interrupt the internal simulation and initialise the live simulation of customers which means you are starting fresh, with no customers in queues or already shopping. And it can take a few moments before the live simulation even kicks in. So if you come and go a lot you are doing a lot of damage to your customer throughput. For stores that get less traffic anyways the impact of this interruption will be less.

[Hartschteiler]

I really think a system that is "RPGish" that allows raising "customer-service/HR/Shipping" player-skills to gain benefits if player occupies a certain role like siting at an office-chair for HR, Shipping etc. in HQ could help, but should not be top prio.

That being said, i (in the current game, since i "bested the game") mostly enjoy playing as a self-employed trick of all trades running 2-3 shops like jewlery/gift/drink shops at once while manually handling cleaning/logistics etc.

My dream would be a single desk with a PC, Phone etc. from where i could micro all the HQ work by myself (obviously costing in-game time) and handling all warehouse work aswell.
Everything should be optional, but granting more busywork if the player chooses to won't hurt i think.

[Daystar]

Def was just about to comment on this, a couple of school courses to raise your customer interaction level to 75% then 100% would be wonderful.

[Kyle]

Originally posted by Vimpster:

Originally posted by dubesor:

even if the player had 100% customer service it would still be very bad to work the store due to how customers and sales are calculated will always result in far worse performance than out-of-store simulation.

It isn't that bad really. But how bad it is depends on how busy the store normally is. If you are in the store the entire time then there is no problem. But when you enter the store during open hours you interrupt the internal simulation and initialise the live simulation of customers which means you are starting fresh, with no customers in queues or already shopping. And it can take a few moments before the live simulation even kicks in. So if you come and go a lot you are doing a lot of damage to your customer throughput. For stores that get less traffic anyways the impact of this interruption will be less.

the visual simulation makes the placement of stands and stuff actually matters and can cause queues to clog if too low, which can lower some of your indexes

having a fast food stand across the room means that your employee will have to waste all that time to serve 1 customer

the training thing would definitely make a good trainable skill or custom game slider tho for sure