Additional register?

[Artur]

I think fast food need separate register.
Numbers say one employee can handle 30 clients, but even 3 employee barely can serve all that crowd. And I have quite efficient settings.
I mean, I understand that if I'm not in the shop, numbers are right, but I want to be there, and see for myself how it works.
It just immersion braking.
I would even mod it myself, if I would know how

[David Estes Creations]

It's just a bug that's causing the queues to get so long when you're watching right now. You can put another register and pay another employee if you want to be able to watch now and still serve the crowd, but it's not "needed" for normal operation of the business!

[Artur]

Originally posted by David Estes Creations:

It's just a bug that's causing the queues to get so long when you're watching right now. You can put another register and pay another employee if you want to be able to watch now and still serve the crowd, but it's not "needed" for normal operation of the business!

That's what I'm doing now, but I feel like I'm washing money.
I mean, for supermarket 30/h is fine, but in business where customers served by employees, they fiscally can't handle that much people

[David Estes Creations]

Originally posted by Artur:

That's what I'm doing now, but I feel like I'm washing money.

You are wasting money by setting up extra cash registers so you can watch while there is a bug, yes.

Originally posted by Artur:

I mean, for supermarket 30/h is fine, but in business where customers served by employees, they fiscally can't handle that much people

Only because there is a bug right now if you are in the business watching Fast Food. Otherwise, they can handle it just fine!

[Yuri]

Or....you can extend your queue as long as the shop allows, for the time being that is.

[RoofCat]

There is more to the story though. Single cash register is limited to 20 customers. So you indeed need 2 to reach full capacity in a 30 capacity store. Except a single employee can handle 2 cash registers and queues just fine.
So either we have octopus universe or there is an AI overlord hiding in my store ;)

[David Estes Creations]

Originally posted by RoofCat:

Except a single employee can handle 2 cash registers and queues just fine.

You're going to want both employees at the register, though. Even if you have 2 cash registers in a 30 capacity, Fast Food places won't even come close to keeping up if you're in the store.

[RoofCat]

yes, but "offline" adding extra customer care shifts for extra work place (cash register 0, 1) would actually make your bottom line worse due to increased wages while the sales would stay the same. Game script doesn't care if both (required) registers are occupied as long as the store is open and someone's there afaik?

[Yuri]

Originally posted by David Estes Creations:

Originally posted by RoofCat:

Except a single employee can handle 2 cash registers and queues just fine.

You're going to want both employees at the register, though. Even if you have 2 cash registers in a 30 capacity, Fast Food places won't even come close to keeping up if you're in the store.

I believe he meant the off screen calculation make no sense, where unmanned workstation/cashier should not be counted as capacity.

sth sth we discussed here
https://steamcommunity.com/app/1331550/discussions/0/3825284144463879383/?ctp=2

[Artur]

Originally posted by RoofCat:

There is more to the story though. Single cash register is limited to 20 customers. So you indeed need 2 to reach full capacity in a 30 capacity store. Except a single employee can handle 2 cash registers and queues just fine.
So either we have octopus universe or there is an AI overlord hiding in my store ;)

Yes, you are right, I confused it with other register that is for 30.
But even 2 is not enough.
Even with 3 there is people who complain.
Besides, it would be logical, if game would "reward" actual presence.
I mean, I'm spending my time servingy customers, I should get some bonuses for that. Not loses

[Artur]

Originally posted by Yuri:

Or....you can extend your queue as long as the shop allows, for the time being that is.

Won't work. They simply can't serve that much clients. No matter how long is the line.
There is constant influxe of customers

[RoofCat]

I have actually managed to run queue from one corner to another and bend around tables to add a few more capacity. It still reached limits :D
Lemmings can't be helped. Also step out of the store for 2 sec and they vanish. I suspect aliens.

[Yuri]

I dunno
https://steamcommunity.com/sharedfiles/filedetails/?id=2950541430
30 cap, 3 manned cashier, 30 in queue and never have more than 33

[Artur]

Originally posted by Yuri:

I dunno
https://steamcommunity.com/sharedfiles/filedetails/?id=2950541430
30 cap, 3 manned cashier, 30 in queue and never have more than 33

Would make sense, if you have different amount of customers through the day.
I have constant amount.
If there is constant amount, it doesn't matter how many people can feеt your line, if your workers can't handle them.

[Artur]

Originally posted by RoofCat:

I have actually managed to run queue from one corner to another and bend around tables to add a few more capacity. It still reached limits :D
Lemmings can't be helped. Also step out of the store for 2 sec and they vanish. I suspect aliens.

When they vanish, you loosing money...
I checked, and those moments when I'm entering building customer amount drops on statistic screen. Same when shift change.
Well, it's bug, as devs said.
I hope they are thinking on solution

[RoofCat]

Lemmings
https://steamcommunity.com/sharedfiles/filedetails/?id=2950576989