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*edit*
I needed to set the amount higher that i wanted in the shop
The higher skill they have, the better vehicle they can use and the more they can deliver, you should try and go for a big truck
The packages you handle there are NOT bunched up boxes, e.g. 50 expensive jewelry, 300 Coffee cups, etc.
No, they are simple 1x items. One expensive jewelry, one single cup of coffee, and so on. You are ordering per SINGLE ITEM, not per stack or box anymore.
Same goes for the delivery. You are not delivering by box-numbers, you are delivering by single item count. You have to keep track of your shop's e.g. shopping bag count, e.g. my coffee shop has 16 hour shifts, they require around 1800 bags for packaging and serving, so I deliver 2000 of them. They need soda and donuts? hit them with 300 soda and 800 donuts, because they sell around 200 and 600 respectively.
It took me quite a while until I noticed this darn number shifting and scaling, as it will be no where hinted or noted. Lost around $20k in this process, as shops simply run out of products to sell ... this was not so good.
Hope this helps, for everyone trying to understand why their delivery drivers are not doing their job properly.