Couldn't deliver furniture

[Noroelle]

Hey, I ordered 3 pcs of furniture from Ika Bohag for my office. I was standing in front of the building at the time of the delivery, but I just got a message "We couldn't store all items on the contract for the building located in 37 3rd Street. Please, next time you start a contract make sure you don't have any previous pallet in front of the building. Thank you."
What am I doing wrong?

[Loading...]

Maybe standing on the storage place or too close of it makes delivery unavailable.

[ViperDC]

Deliveries go to a specific spot in front of the building, on the sidewalk. Make sure you don't have another pallet there and aren't ordering from 2 stores in the same timeslot. If those weren't the issue, then maybe you were standing on the spot and didn't know. I always make sure to wait in my store / on the street if I'm there early.

[Lightup]

I have this issue also, order some rack from AJ for my clothing store thru phone call, The first time i didnt wait at my store, nothing happen and no racks arrive. So i order again, i wait inside the store early this time but i get the same message from AJ.

We couldn't store all items on the contract for the building located in 18 5th Avenue.. Please, next time you start a contract make sure you don't have any previous pallet in front of the building.

The message don't make sense, what previous pallet does it talk about., my store dont have pallet, only store shelves. What criteria does it really need to deliver successfully??

[JonnyM]

I tried ordering multiple times. It never worked for me.

First time i made an order with IKA for my apartement. Stupid Me bought something else in the meantime and when the delivery was scheduled my bank account hadnt had the necessery funds. IKA canceled the order. So even if i didnt got the delivery it seemed like that went as intended.

All of the other times i ordered for businesses. Maked sure i have the funds this time ;)
But i just never hear anything back from them. No ones dropping stuff in front of my door or cancels orders.
The window passes and if i call them they are saying "we already have an open order with you. Its scheduled to be delivered yesterday. Do you want to cancel this order?"

[Noroelle]

Originally posted by ➒ ➊ ➊:

bro your solutıon is in your post just read again

make sure you don't have any previous pallet in front of the building

I made sure there is no pallet in front of the store, otherwise I would not have asked. But thank you for the extremely helpful comment , bro

[ützebütz]

I had the same issue while not having a palet in front of the door. It seems it was my character who blocked it.

[David Estes Creations]

Originally posted by Loading...:

Maybe standing on the storage place or too close of it makes delivery unavailable.

This is likely the issue. As others have said you will get that error if either you are standing on the delivery spot or a previous delivery is still sitting there, uncollected.

[Noroelle]

Yeah, can confirm, character was in the way, thanks all!