Training Staff

[Irish Aido]

Trying to get my lay-about cashier trained up in customer service, but every time I try to train, it tells me that I have to have them unassigned; er...but they ARE unassigned!

I removed them from their schedule and even waited a day to make sure it told me that my shop is open but nobody is assigned. I then went into my staff section, tried to train them and it's telling me the same error.

I'm clearly missing something here. Any help would be greatly appreciated

[Gerwanese]

Removing from the schedule is not enough. You have to open their details in MyEmployees, and then at the bottom left you can unassign them from the current business.

[Pedroig]

You have to unassign them from the actual business. Which really needs to be changed.

Training basically costs 8 hours of wages for the employee.

[Irish Aido]

Got it! Thanks folks. My lay-about is not almost 100%! Whoop whoop