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Hi, we're sorry to hear that you're experiencing issues with the game. We'll do our best to help as quickly as possible, but to do so, we need the logs and save files from your gameplay. Could you please send them to us at the email address: support@frozenway.games?
Below, I'm providing instructions on how you can access the logs and save files:
How to get your LOG and SAVE files:
Open File Explorer / This PC
Paste following path in an Address Bar → %appdata%/../locallow/GameFormatic/HairDresserSimulator
Here you can find a "Saves" folder and Log files → save everything as a .zip file. Because of its size you probably will have to upload it to a file sharing service, eg. Google Drive, WeTransfer, ect. When you do – please, attach a link to it to the e-mail: support@frozenway.games
You can also visit our discord server here: https://discord.gg/frozenwayofficial
And leave your opinion here: https://forms.gle/B6s48ovjbZEiABkp9 , https://hairdressersimulator.canny.io/
Thank you!
Also, per my other thread, it seems ridiculous that a ceiling fan that takes up most of the width of the salon prevents packages being delivered underneath it...
Not to mention the design they force you to choose for the salon is absolutely hideous. I think the game has potential, but right now I'm frustrated and can't even get through the tutorial.
I'm having trouble with the Hairdresser Simulator game due to significant lagging issues. I've tried troubleshooting on my own, but I can't seem to fix the problem. Could you please help me resolve this issue? Thank you for your time and assistance.
Best regards,
I could be wrong, but it seems to me that most of the lag is caused by the hair physics simulation itself. Which, I guess, is understandable. There's an option in the settings to turn that down specifically. Note that you can only access those settings in the main menu outside of an active game.