Never got Authentication Code

[Natural Causes]

I purchased the game last night and it downloaded just fine. But when I tried to play it, I got a request for an Activation Code. I never received an email with such a code. I have checked my SPAM filters and all the other stuff. No email.
Getting in touch with STEAM help is impossible. It just keeps routing me to set answers that don't address my problem.

[Rare Utobitha Employee]

You got a key in your owned dlc section like every other game ever on steam.

[Ðurzo]

Right click the game, click properties, click DLC.

You should see the key for the game there.

If not, check with your bank.

[KinkTrooper501]

What if we see the CD key there, but when we click on it....the screen it pulls up is just black?

[Ðurzo]

Originally posted by KinkTrooper501:

What if we see the CD key there, but when we click on it....the screen it pulls up is just black?

YOu're not supposed to get anything when you click on it. It just means you have a key to the game.

I'm guessing neither of you have an Origin/EA account?

YOu need one to play it and it has to be linked to your steam account which can only be done in your Origin/EA account settings within Account preferences under Connections.

It's stupid, I know.

[KinkTrooper501]

I have one, and its currently linked to my steam account, when i open the game in steam...it takes me to the origin account page and says "unknown game identified, please put in CD key."

[Ðurzo]

Originally posted by KinkTrooper501:

I have one, and its currently linked to my steam account, when i open the game in steam...it takes me to the origin account page and says "unknown game identified, please put in CD key."

Hmm

Have you tried launching the game through Origin and are you sure you're logged in, let alone, into the correct origin account?

[edit]

Just created a new origin account and tried launching the game. I'm getting all the same errors you people are getting.

Log in to the correct origin account.

If you don't know what that is then ask for a refund and restart the process using THE CORRECT information.

[Natural Causes]

Originally posted by Đurzo:

Right click the game, click properties, click DLC.

You should see the key for the game there.

If not, check with your bank.

I checked. The DLC posts "Mass Effect Legendary Edition - Key" but when I click on it, all it does is open the Steam page. I've uninstalled Steam and Origin apps and reinstalled them. Then reinstalled ME while both were running. Same issue. The game is definitely bought and installed. Just won't run.
And still can't seem to find someone at Steam who will actually assist, even to just give me my money back.

[Natural Causes]

I finally found the Refund page and have requested a refund with the explanation on what is going on. I'd rather play the game than get the money, so maybe an actual human will reach out to me.

Thank you all for your assistance