Unity error/crash while trying to load a singleplayer save / join multiplayer

[spiwor2115]

Im trying to help a friend to play the game but he recieves a unity crash error while loading into the game. ( he loads into the starting menu but can't create a game save).
He verified game files , he meets the requirements ( he has a gtx 1660ti , i5 9400f and 16GB of ram), he also tried reinstalling but that didn't do anything. Please help if you know how to solve this problem.

[Maviba]

did you use any mods?

[spiwor2115]

no he didn't

[Maviba]

Originally posted by spiwor2115:

no he didn't

What OS is he using? And whats the unity error displayed?

[spiwor2115]

He's using windows 10, he told me he recieves game icon (sons of the forest) with exclamation mark in right top of it

[Maviba]

That usually indicates a critical error, when trying to load and execute corrupted files.
Did he try to edit the game preferences files or his savegame?

By reinstall you mean de- and reinstalling the game or did he also try a clean installation?

Clean installation means deleting all SOTF related directories on C: as well.
They can be found in %appdata% and local low.
Note that the savegames are there as well and he might want do make a backup of these first.

Before deleting everything he could try the following first in case he wants to avoid a complete installation:
- Check if all drivers a are updated
- go to C:\Users\...\AppData\LocalLow\Endnight\SonsOfTheForest
- delete the "SonsGameSettings" and try restarting the game.

If this doesn't work
- delete everything but the saves in the same folder

If this still doesn't work a clean installation might work

- Turn off steam cloud saving for this game, in case the issue was caused by a save.
- Then, deinstall SOTF
- Look for the SOTF game folder in /steamapps/common and delete it completely
- Open the "AppData" directory on your System drive
- go to LocalLow and delete the "Endnight" directory completely
- Restart the PC
- install the game again.
- Check if the game runs and exit the game.
- reinable steam cloud saving in case it's used.

[Chris]

Originally posted by Maviba:

C:\Users\...\AppData\LocalLow\Endnight\SonsOfTheForest

%userprofile%\AppData\LocalLow\Endnight\\SonsOfTheForest

[spiwor2115]

Originally posted by Maviba:

That usually indicates a critical error, when trying to load and execute corrupted files.
Did he try to edit the game preferences files or his savegame?

By reinstall you mean de- and reinstalling the game or did he also try a clean installation?

Clean installation means deleting all SOTF related directories on C: as well.
They can be found in %appdata% and local low.
Note that the savegames are there as well and he might want do make a backup of these first.

Before deleting everything he could try the following first in case he wants to avoid a complete installation:
- Check if all drivers a are updated
- go to C:\Users\...\AppData\LocalLow\Endnight\SonsOfTheForest
- delete the "SonsGameSettings" and try restarting the game.

If this doesn't work
- delete everything but the saves in the same folder

If this still doesn't work a clean installation might work

- Turn off steam cloud saving for this game, in case the issue was caused by a save.
- Then, deinstall SOTF
- Look for the SOTF game folder in /steamapps/common and delete it completely
- Open the "AppData" directory on your System drive
- go to LocalLow and delete the "Endnight" directory completely
- Restart the PC
- install the game again.
- Check if the game runs and exit the game.
- reinable steam cloud saving in case it's used.

He tried clean install and it didn't help