VTube Studio

VTube Studio

Plushies Oct 8, 2022 @ 2:22am
VTS crashing issue
Hi there!

There is a crashing issue on my VTS since the end of Sep: the window keeps freezing after 'unity' logo shows up, and the whole steam application crashes in the background, then a NVIDIA webhelper.exe window pops. Every time after me killing VTS in task manager, steam pops up automatically and starts updating itself.

this issue does not appear every time I open VTS but once it appears it is basically the same situation.

I still couldn't fix it after a few attempts, here are the methods I've tried:
1) restarting pc;
2) updating all the drivers;
3) re-installing VTS;
4) running VTS and steam as admin
5) remove my own model and put it in the required folder again


Sorry I didn't ask in Discord since I don't really use it, but I would appreciate any possible solutions! I will post the codes in NVIDIA webhelper.exe below as well just in case they are useful to who can read them.
< >
Showing 1-5 of 5 comments
Plushies Oct 8, 2022 @ 2:23am 
Here is what is shown in NVIDIA webhelper.exe in my most recent attempt:

Starting NvContainer Local System container...
Loading fast-boot dependency...
fast-boot ready
Loading ExpressJS dependency...
ExpressJS ready
Loading HTTP dependency...
Creating HTTP server...
HTTP ready
Loading Socket.IO dependency...
Socket.IO ready
Loading "on-finished" dependency...
Loading NvBackendAPI module...
NvBackendAPI.js: native dependency loaded
NvBackendAPI module loaded
Loading AccountAPI module...
Restarted user consent refresh timer of 1440 minutes.
AccountAPI module loaded
Loading DriverInstallAPI module...
DriverInstallAPI module loaded
Loading downloaderAPI module...
downloaderAPI module loaded
Verifying native module signatures...
Waiting for NvContainer Local System container to start...
NvContainer Local System container started
NvBackendAPI module initialized
NvAbHubAPI: Loading module...
Loading NvGameStreamAPI module...
NvGameStreamAPI module loaded
Loading GalleryAPI module...
GalleryAPI module loaded
Loading NvCameraAPI module...
NvCameraAPI module loaded
NvAbHubAPI: Module initialized
NvGalleryAPI module initialized
NvGameStreamAPI module initialized
Loading NvCommonTasks...
NvCommonTasks loaded
Loading NvAutoDriverDownload module...
auto driver download check begins
NvAutoDriverDownload module loaded
Loading NvAutoDownload module...
NvAutoDownload module loaded
promise chain check for updates
Read GFExperience version from registry: 3.26.0.131
Read GFExperience architecture value from registry: x64
Cannot read GFE 3 BETA flag from registryError: RegQueryValueExW failed with 2
Cannot read GFE 2 BETA flag from registryError: RegQueryValueExW failed with 2
Cannot delete GFE 2 BETA flag from registryError: RegDeleteValueW failed with 2
inside promise chain check for updates
GpuArch:
user build Preference null
8 Oct 16:45:20 - [JsonDB] DataBase C:\ProgramData\NVIDIA Corporation\Downloader\config\clientsettings.json loaded.
data received from audriver download enabled api: false
NvCameraAPI module initialized
Loading ShadowPlayAPI module...
ShadowPlayAPI initalizing...
[libprotobuf WARNING C:\Projects\sw\tools\protobuf\protobuf-2.6.1\src\google\protobuf\descriptor_database.cc:58] File already exists in database: BusMessage.proto
[libprotobuf WARNING C:\Projects\sw\tools\protobuf\protobuf-2.6.1\src\google\protobuf\descriptor_database.cc:115] Symbol name "BusMessage" conflicts with the existing symbol "BusMessage".
[libprotobuf WARNING C:\Projects\sw\tools\protobuf\protobuf-2.6.1\src\google\protobuf\message.cc:288] File is already registered: BusMessage.proto
GpuArch { MoboType: 'Notebook',
BIOSVersion: 'HPQOEM - 1072009::F.22::American Megatrends - 5000D',
PhysicalMemoryCapacity: '17179869184',
JarvisDeviceId: 'MDBmZjNjODhmOTkxOTA2ZWE0OTY1NmU2OTZjNjU3NDZl',
TelemetryDeviceId:
'49e9bca25732d11532ca10f6962b70925476900584e8ddcf4709ce8290c337a2',
UserDefaultUILanguage: '2052',
ProcessorArchitecture: 'AMD64',
OSVersion: '10.0',
OSBuildNumber: '19044',
TotalPhysicalMemory: '17049407488',
CurrentResolution: '1920x1080@144',
PCName: 'DESKTOP-2K0TEAR',
CPUName: 'Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz',
DriverVersion: '517.48',
IsDCHDriverInstalled: '1',
DriverType: '0',
SLISupported: '0',
HasActiveSLITopology: '0',
ActiveTopologyGPUCount: '0',
IsOptimus: '1',
GPU:
[ { LongGPUName: 'NVIDIA GeForce RTX 2060',
ActualVRAMSize: '6144',
GPURAMType: 'GDDR6',
VBIOSVersion: '90.06.2f.00.ca',
IsQuadro: '0',
DeviceId: '1f11',
VendorId: '10de',
SubSystemId: '8574',
SubVendorId: '103c',
SystemType: 'LAPTOP',
BrandType: '1',
PhysicalGPUHandle: '0000000000000100',
GPUArchitecture: '352',
GPUArchRevision: '161',
GPUArchVersion: '65552',
GPUArchImplementation: '6',
IsPrimary: '1' } ] }
ShadowPlayAPI module initialized
checking for GFE Update... https://ota.nvidia.com/GFE/v1.0/self-update/?%7B%22version%22%3A%223.26.0.131%22%2C%22channel%22%3A%22Official%22%2C%22osVersion%22%3A%2210.0%22%2C%22is64bit%22%3Atrue%2C%22isOs64bit%22%3Atrue%2C%22gpuArch%22%3A%22352%22%7D
Loading NvSDKAPI...
NvSDKAPI initalizing...
SDK module initialized
Starting HTTP server...
Trying to listen http://127.0.0.1:0
Server is listening at http://127.0.0.1:54611
Initialization complete.
Registering shutdown callbacks...
Incoming request #1: GET /HardwareInformation/v.0.1
Request GET /HardwareInformation/v.0.1 succeeded and driver version is 517.48
Incoming request #2: GET /Account/v.1.0/UserToken
Response finished #1: GET /HardwareInformation/v.0.1 with status 200
Response finished #2: GET /Account/v.1.0/UserToken with status 200
Socket ixso8cufRHyFF9YZAAAA connected
Incoming request #3: GET /Account/v.1.0/UserToken
Incoming request #4: GET /Account/v.1.0/UserToken
Response finished #3: GET /Account/v.1.0/UserToken with status 200
Response finished #4: GET /Account/v.1.0/UserToken with status 200
Incoming request #5: GET /Account/v.1.0/PrivacySettings?userId=310908520005369877
Response finished #5: GET /Account/v.1.0/PrivacySettings?userId=310908520005369877 with status 200
Incoming request #6: GET /Account/v.1.0/PrivacySettings?clientId=undefined
Incoming request #7: GET /ShadowPlay/v.1.0/Launch
Response finished #6: GET /Account/v.1.0/PrivacySettings?clientId=undefined with status 200
ShadowPlay Launch state: {"launch":true}
Incoming request #8: GET /Settings/v.1.0/Language
Language:undefined
Response finished #7: GET /ShadowPlay/v.1.0/Launch with status 200
Response finished #8: GET /Settings/v.1.0/Language with status 200
Incoming request #9: GET /HardwareInformation/v.0.1
Incoming request #10: GET /ShadowPlay/v.1.0/Capture/State
Capture State:{"state":"PID"}
Incoming request #11: GET /gfeupdate/autoGFEDownload/autoGFEbeta
Response finished #10: GET /ShadowPlay/v.1.0/Capture/State with status 200
Response finished #11: GET /gfeupdate/autoGFEDownload/autoGFEbeta with status 200
Incoming request #12: GET /ShadowPlay/v.1.0/DesktopCapture/Support/Reason
Incoming request #13: GET /beta
Response finished #13: GET /beta with status 200
DT Capture Support Reason:{"support":true}
Response finished #12: GET /ShadowPlay/v.1.0/DesktopCapture/Support/Reason with status 200
Incoming request #14: GET /ShadowPlay/v.1.0/Broadcast/2KSupport
Request GET /HardwareInformation/v.0.1 succeeded and driver version is 517.48
Incoming request #15: POST /ShadowPlay/v.1.0/OSC/MainView
Response finished #14: GET /ShadowPlay/v.1.0/Broadcast/2KSupport with status 200
Response finished #9: GET /HardwareInformation/v.0.1 with status 200
Post Data: {"fetchPartial":false}
OSC Main View info: {"webcamPresent":true,"webcamShown":false,"micPresentCount":3,"broadcastProvider":"DoNotBroadcast","coplayEnabled":false,"audioMode":"both","micMode":"alwayson","instantReplayEnabled":true,"instantReplayRunning":false,"manualRecordEnabled":false}
Incoming request #16: GET /ShadowPlay/v.1.0/AudioSettings
Response finished #15: POST /ShadowPlay/v.1.0/OSC/MainView with status 200
Incoming request #17: GET /ShadowPlay/v.1.0/Hotkey/RecordSave
Response finished #16: GET /ShadowPlay/v.1.0/AudioSettings with status 200
Incoming request #18: GET /ShadowPlay/v.1.0/Hotkey/RecordToggle
Incoming request #19: GET /ShadowPlay/v.1.0/Hotkey/BroadcastToggle
Incoming request #20: GET /ShadowPlay/v.1.0/Hotkey/BroadcastPauseToggle
Incoming request #21: GET /ShadowPlay/v.1.0/Hotkey/CameraToggle
Hotkey RecordSave has data {"keys":[121]}
Hotkey RecordToggle has data {"keys":[18,120]}
Incoming request #22: GET /ShadowPlay/v.1.0/Hotkey/DVRToggle
Response finished #17: GET /ShadowPlay/v.1.0/Hotkey/RecordSave with status 200
Response finished #18: GET /ShadowPlay/v.1.0/Hotkey/RecordToggle with status 200
Incoming request #23: GET /ShadowPlay/v.1.0/Hotkey/Screenshot
Hotkey CameraToggle has data {"keys":[18,117]}
Hotkey BroadcastToggle has data {"keys":[18,119]}
Incoming request #24: GET /ShadowPlay/v.1.0/Hotkey/NvCameraUI
Response finished #21: GET /ShadowPlay/v.1.0/Hotkey/CameraToggle with status 200
Response finished #19: GET /ShadowPlay/v.1.0/Hotkey/BroadcastToggle with status 200
Hotkey Screenshot has data {"keys":[18,112]}
Hotkey DVRToggle has data {"keys":[18,16,121]}
Hotkey BroadcastPauseToggle has data {"keys":[18,118]}
Incoming request #25: GET /ShadowPlay/v.1.0/Hotkey/ModsUI
Response finished #23: GET /ShadowPlay/v.1.0/Hotkey/Screenshot with status 200
Response finished #22: GET /ShadowPlay/v.1.0/Hotkey/DVRToggle with status 200
Response finished #20: GET /ShadowPlay/v.1.0/Hotkey/BroadcastPauseToggle with status 200
Hotkey NvCameraUI has data {"keys":[18,113]}
Hotkey ModsUI has data {"keys":[18,114]}
Incoming request #26: GET /ShadowPlay/v.1.0/Hotkey/pmocsidebar
Response finished #24: GET /ShadowPlay/v.1.0/Hotkey/NvCameraUI with status 200
Response finished #25: GET /ShadowPlay/v.1.0/Hotkey/ModsUI with status 200
Hotkey pmocsidebar has data {"keys":[]}
Response finished #26: GET /ShadowPlay/v.1.0/Hotkey/pmocsidebar with status 200
Incoming request #27: GET /ShadowPlay/v.1.0/8k60
Response finished #27: GET /ShadowPlay/v.1.0/8k60 with status 200
Incoming request #28: GET /Settings/v.1.0/Language
Language:undefined
Response finished #28: GET /Settings/v.1.0/Language with status 200
Incoming request #29: POST /ShadowPlay/v.1.0/CoPlay/Enable
Post Data: {"enable":false}
Incoming request #30: GET /ShadowPlay/v.1.0/Audio
Audio Mode: {"mode":"both"}
Incoming request #31: GET /Account/v.1.0/UserToken
Response finished #29: POST /ShadowPlay/v.1.0/CoPlay/Enable with status 200
Response finished #30: GET /ShadowPlay/v.1.0/Audio with status 200
Incoming request #32: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle
Post Data: {"enable":true,"hotkeyNames":["pmocsidebar","pmocloggingtoggle","pmocresetaveragemetrics"]}
HotkeyDynamicToggle with data {"enable":true,"hotkeyNames":["pmocsidebar","pmocloggingtoggle","pmocresetaveragemetrics"]}
Incoming request #33: POST /NvCamera/v.1.0/IPC
Response finished #31: GET /Account/v.1.0/UserToken with status 200
Post Data: {"enable":true}
Incoming request #34: GET /ShadowPlay/v.1.0/Microphone
Response finished #32: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle with status 200
Response finished #33: POST /NvCamera/v.1.0/IPC with status 200
Response finished #34: GET /ShadowPlay/v.1.0/Microphone with status 200
Incoming request #35: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle
Post Data: {"enable":true,"hotkeyNames":["nvcameraui","modsui","modstoggle","modspresetcycle"]}
HotkeyDynamicToggle with data {"enable":true,"hotkeyNames":["nvcameraui","modsui","modstoggle","modspresetcycle"]}
Incoming request #36: POST /NvCamera/v.1.0/EnableMods
Post Data: {"globalEnable":true}
Response finished #35: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle with status 200
Incoming request #37: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle
Response finished #36: POST /NvCamera/v.1.0/EnableMods with status 200
Post Data: {"enable":true,"hotkeyNames":["modstoggle","modspresetcycle"]}
HotkeyDynamicToggle with data {"enable":true,"hotkeyNames":["modstoggle","modspresetcycle"]}
Incoming request #38: GET /NvCamera/v.1.0/SetFilterAndAttributesSupported
Incoming request #39: GET /NvCamera/v.1.0/SetMultipleFilterAPISupport
Incoming request #40: GET /NvCamera/v.1.0/ReshadeSupported
Incoming request #41: GET /ShadowPlay/v.1.0/Capture/ProcessInfo/4294967293
Incoming request #42: GET /NvCamera/v.1.0/Compatible
{ type: 'Error',
code: -2147220934,
codeText: 'Unknown/Internal error',
message: undefined }
Plushies Oct 8, 2022 @ 2:24am 
{"type":"Error","code":-2147220934,"codeText":"Unknown/Internal error"}
Incoming request #43: GET /DeepDVC/v.1.0/0/state
Response finished #37: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle with status 200
Response finished #40: GET /NvCamera/v.1.0/ReshadeSupported with status 200
Response finished #41: GET /ShadowPlay/v.1.0/Capture/ProcessInfo/4294967293 with status 500
Incoming request #44: GET /Nis2/v.1.0/0/state
Incoming request #45: POST /ShadowPlay/v.1.0/Indicator/fps/Settings
Response finished #43: GET /DeepDVC/v.1.0/0/state with status 200
Post Data: {"enable":false,"position":"LeftTop"}
Incoming request #46: GET /ShadowPlay/v.1.0/Webcam/Present
Incoming request #47: GET /ShadowPlay/v.1.0/Indicator/record/Support
Response finished #45: POST /ShadowPlay/v.1.0/Indicator/fps/Settings with status 200
Webcam present:{"present":true}
Incoming request #48: GET /ShadowPlay/v.1.0/Indicator/viewer/Support
Response finished #47: GET /ShadowPlay/v.1.0/Indicator/record/Support with status 200
Response finished #46: GET /ShadowPlay/v.1.0/Webcam/Present with status 200
Incoming request #49: GET /ShadowPlay/v.1.0/Record/Running
Manual Record Running:{"running":false}
Incoming request #50: GET /ShadowPlay/v.1.0/Hotkey/pmocoverlay
Response finished #48: GET /ShadowPlay/v.1.0/Indicator/viewer/Support with status 200
Response finished #49: GET /ShadowPlay/v.1.0/Record/Running with status 200
Incoming request #51: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle
Post Data: {"enable":true,"hotkeyNames":["pmocoverlay","pmocresetaveragemetrics"]}
HotkeyDynamicToggle with data {"enable":true,"hotkeyNames":["pmocoverlay","pmocresetaveragemetrics"]}
Hotkey pmocoverlay has data {"keys":[18,82]}
Response finished #50: GET /ShadowPlay/v.1.0/Hotkey/pmocoverlay with status 200
Incoming request #52: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle
Response finished #51: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle with status 200
Post Data: {"enable":false,"hotkeyNames":["pmocoverlaycycle"]}
HotkeyDynamicToggle with data {"enable":false,"hotkeyNames":["pmocoverlaycycle"]}
Incoming request #53: GET /ShadowPlay/v.1.0/Capture/ProcessInfo/4294967293
{ type: 'Error',
code: -2147220934,
codeText: 'Unknown/Internal error',
message: undefined }
{"type":"Error","code":-2147220934,"codeText":"Unknown/Internal error"}
Incoming request #54: GET /ShadowPlay/v.1.0/Indicator/record/Settings
Response finished #39: GET /NvCamera/v.1.0/SetMultipleFilterAPISupport with status 200
Response finished #38: GET /NvCamera/v.1.0/SetFilterAndAttributesSupported with status 200
Response finished #42: GET /NvCamera/v.1.0/Compatible with status 200
Response finished #52: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle with status 200
Response finished #53: GET /ShadowPlay/v.1.0/Capture/ProcessInfo/4294967293 with status 500
Incoming request #55: GET /ShadowPlay/v.1.0/Webcam/Settings
Incoming request #56: GET /ShadowPlay/v.1.0/Indicator/viewer/Settings
Incoming request #57: GET /ShadowPlay/v.1.0/InstantReplay/Running
Webcam settings:{"enable":false,"position":"RightBottom","size":"Small"}
Instant Replay Running:{"running":false}
Incoming request #58: GET /ShadowPlay/v.1.0/Hotkey/pmocoverlay
Response finished #54: GET /ShadowPlay/v.1.0/Indicator/record/Settings with status 200
Response finished #55: GET /ShadowPlay/v.1.0/Webcam/Settings with status 200
Response finished #56: GET /ShadowPlay/v.1.0/Indicator/viewer/Settings with status 200
Response finished #57: GET /ShadowPlay/v.1.0/InstantReplay/Running with status 200
Incoming request #59: POST /ShadowPlay/v.1.0/Osc
Post Data: {"ready":true}
OSC reporting: {"ready":true}
Response finished #59: POST /ShadowPlay/v.1.0/Osc with status 200
Incoming request #60: GET /ShadowPlay/v.1.0/Microphone/Present
Incoming request #61: GET /ShadowPlay/v.1.0/Highlights/Session
Incoming request #62: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle
Post Data: {"enable":false,"hotkeyNames":["pmocoverlaycycle"]}
HotkeyDynamicToggle with data {"enable":false,"hotkeyNames":["pmocoverlaycycle"]}
Hotkey pmocoverlay has data {"keys":[18,82]}
Response finished #58: GET /ShadowPlay/v.1.0/Hotkey/pmocoverlay with status 200
Response finished #61: GET /ShadowPlay/v.1.0/Highlights/Session with status 200
Response finished #60: GET /ShadowPlay/v.1.0/Microphone/Present with status 200
Incoming request #63: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle
Post Data: {"enable":false,"hotkeyNames":["pmocoverlaycycle"]}
HotkeyDynamicToggle with data {"enable":false,"hotkeyNames":["pmocoverlaycycle"]}
Incoming request #64: GET /ShadowPlay/v.1.0/Hotkey/pmocoverlay
Response finished #62: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle with status 200
Incoming request #65: GET /ShadowPlay/v.1.0/Audio
Hotkey pmocoverlay has data {"keys":[18,82]}
Audio Mode: {"mode":"both"}
Incoming request #66: GET /ShadowPlay/v.1.0/Microphone
Response finished #63: POST /ShadowPlay/v.1.0/Hotkey/DynamicToggle with status 200
Response finished #64: GET /ShadowPlay/v.1.0/Hotkey/pmocoverlay with status 200
Response finished #65: GET /ShadowPlay/v.1.0/Audio with status 200
Response finished #66: GET /ShadowPlay/v.1.0/Microphone with status 200
Incoming request #67: GET /Account/v.1.0/UserToken
Incoming request #68: POST /Account/v.1.0/PrivacySettings
Response finished #67: GET /Account/v.1.0/UserToken with status 200
Restarted user consent refresh timer of 1440 minutes.
Incoming request #69: GET /Account/v.1.0/PrivacySettings?clientId=undefined
Consent Change Notification with data: {"userId":"310908520005369877","consentLevel":1,"consentSettings":{"trackFunctionalData":{"level":"Full"},"trackTechnicalData":{"level":"None"},"trackBehavioralData":{"level":"None"}}}
Response finished #68: POST /Account/v.1.0/PrivacySettings with status 200
Response finished #44: GET /Nis2/v.1.0/0/state with status 200
Incoming request #70: GET /Account/v.1.0/PrivacySettings?clientId=undefined
Response finished #69: GET /Account/v.1.0/PrivacySettings?clientId=undefined with status 200
Response finished #70: GET /Account/v.1.0/PrivacySettings?clientId=undefined with status 200
OTA response statusCode: 200
OTA response headers: {"accept-ranges":"bytes","age":"178","cache-control":"no-cache, no-store, max-age=0, must-revalidate","content-type":"application/json;charset=UTF-8","date":"Sat, 08 Oct 2022 08:45:24 GMT","expires":"0","last-modified":"Sat, 08 Oct 2022 08:42:26 GMT","pragma":"no-cache","server":"ECD (hhp/9AC7)","strict-transport-security":"max-age=31536000 ; includeSubDomains","x-application-context":"release-service:swagger,prod,hqnv,external,hqnv-security:8686","x-cache":"HIT","x-content-type-options":"nosniff","x-vdms-version":"3.8","x-xss-protection":"1; mode=block","content-length":"2","connection":"close"}
Denchi  [developer] Oct 8, 2022 @ 2:24am 
Originally posted by ღ Creepio^bili6597112:
Hi there!

There is a crashing issue on my VTS since the end of Sep: the window keeps freezing after 'unity' logo shows up, and the whole steam application crashes in the background, then a NVIDIA webhelper.exe window pops. Every time after me killing VTS in task manager, steam pops up automatically and starts updating itself.

this issue does not appear every time I open VTS but once it appears it is basically the same situation.

I still couldn't fix it after a few attempts, here are the methods I've tried:
1) restarting pc;
2) updating all the drivers;
3) re-installing VTS;
4) running VTS and steam as admin
5) remove my own model and put it in the required folder again


Sorry I didn't ask in Discord since I don't really use it, but I would appreciate any possible solutions! I will post the codes in NVIDIA webhelper.exe below as well just in case they are useful to who can read them.

Could you please post your log files that show the crash? They're in the "Logs" folder next to the Live2DModels folder.
Plushies Oct 10, 2022 @ 3:51am 
Originally posted by Denchi:
Originally posted by ღ Creepio^bili6597112:
Hi there!

There is a crashing issue on my VTS since the end of Sep: the window keeps freezing after 'unity' logo shows up, and the whole steam application crashes in the background, then a NVIDIA webhelper.exe window pops. Every time after me killing VTS in task manager, steam pops up automatically and starts updating itself.

this issue does not appear every time I open VTS but once it appears it is basically the same situation.

I still couldn't fix it after a few attempts, here are the methods I've tried:
1) restarting pc;
2) updating all the drivers;
3) re-installing VTS;
4) running VTS and steam as admin
5) remove my own model and put it in the required folder again


Sorry I didn't ask in Discord since I don't really use it, but I would appreciate any possible solutions! I will post the codes in NVIDIA webhelper.exe below as well just in case they are useful to who can read them.

Could you please post your log files that show the crash? They're in the "Logs" folder next to the Live2DModels folder.

Sure. Here it is:
[18:49:02] Starting app (v1.21.11)
[18:49:02] Current time: 10/10/2022 18:49:02
[18:49:02] Device: OMEN by HP Laptop 15-dc1xxx (HP)
[18:49:02] OS: Windows 10 (10.0.19044) 64bit
[18:49:02] Processor: Intel(R) Core(TM) i5-9300H CPU @ 2.40GHz (x86_64)
[18:49:02] System memory: 16259 MB
[18:49:02] GPU: NVIDIA GeForce RTX 2060
[18:49:02] Graphics memory: 5980 MB
[18:49:02] Maximum texture size: 16384x16384 pixel
[18:49:02] Running as 64-bit process: True
[18:49:02] Battery level: 1
[18:49:02] Quality level: Level 5 ("Ultra") with aniso set to "ForceEnable"
[18:49:02] Config file path: D:/steam/steamapps/common/VTube%20Studio/VTube%20Studio_Data/StreamingAssets/Config/vts_config.json
[18:49:02] Setting defaults for undefined settings or migrating from PlayerPrefs.
[18:49:02] Config setup done.
[18:49:02] Language code: zh-CN
[18:49:02] [LOC] External translation files found: 20. Starting localization setup.
[18:49:02] [LOC] Adding language: "English" with 690/690 lines.
[18:49:02] [LOC] Translation for language "English" is complete and valid.
[18:49:02] [LOC] Adding language: "Dutch" with 690/690 lines.
[18:49:02] [LOC] Language "Dutch" is missing 567 strings. Listing up to 5 examples: start_server_pc, show_camera_image, autosetup_new_delete_none, autosetup_new_delete_some, ios_blink_fix_hl
[18:49:02] [LOC] Adding language: "Filipino" with 690/690 lines.
[18:49:02] [LOC] Language "Filipino" is missing 329 strings. Listing up to 5 examples: unload_model_btn, no_cam_on_pc, live2d_model_text, select_camera_config, play_one_time_animation
[18:49:02] [LOC] Adding language: "Finnish" with 690/690 lines.
[18:49:02] [LOC] Language "Finnish" is missing 467 strings. Listing up to 5 examples: mask_null, unload_model_btn, ar_cam_settings, face_mask, hide_when_face_not_found
[18:49:02] [LOC] Adding language: "French" with 690/690 lines.
[18:49:02] [LOC] Language "French" is missing 287 strings. Listing up to 5 examples: render_fps_selection, now_scanning_for_broadcast, blendshape_udp_explanation, vts_color_overlay_help, no_gesture_on_smartphone
[18:49:02] [LOC] Adding language: "German" with 690/690 lines.
[18:49:02] [LOC] Language "German" is missing 206 strings. Listing up to 5 examples: run_auto_setup_select, b_copy_setup_from_model, which_model_copy_from_select, copy_setup_x_settings, copy_setup_x_physics_wind
[18:49:02] [LOC] Adding language: "Hungarian" with 690/690 lines.
[18:49:02] [LOC] Language "Hungarian" is missing 414 strings. Listing up to 5 examples: unload_model_btn, vts_pro_connect_one_minute, use_transparency_not_greenscreen, autosetup_new_delete_none, autosetup_new_delete_some
[18:49:02] [LOC] Adding language: "Indonesian" with 690/690 lines.
[18:49:02] [LOC] Language "Indonesian" is missing 12 strings. Listing up to 5 examples: overlay_color, m_status_off, m_status_on, vsync_half_refresh, item_scene_b
[18:49:02] [LOC] Adding language: "Japanese" with 690/690 lines.
[18:49:02] [LOC] Translation for language "Japanese" is complete and valid.
[18:49:02] [LOC] Adding language: "Korean" with 690/690 lines.
[18:49:02] [LOC] Language "Korean" is missing 2 strings. Listing up to 5 examples: show_info_item_in_scene_1, show_info_item_in_scene_2
[18:49:02] [LOC] Adding language: "Malay" with 690/690 lines.
[18:49:02] [LOC] Language "Malay" is missing 166 strings. Listing up to 5 examples: select_what_to_do_steam_workshop_m, steam_workshop_s_download_model, steam_workshop_s_download_item, steam_workshop_s_share_model, steam_workshop_s_share_item
[18:49:02] [LOC] Adding language: "Polish" with 690/690 lines.
[18:49:02] [LOC] Language "Polish" is missing 188 strings. Listing up to 5 examples: iphone_android_warning_textbox, m_status_off, m_status_on, artm_fa_pin_delete_x_expl, artm_fa_pin_excludes_help
[18:49:02] [LOC] Adding language: "Portugese" with 690/690 lines.
[18:49:02] [LOC] Language "Portugese" is missing 1 string. Listing up to 5 examples: hotkey_live2d_item_list_item
[18:49:02] [LOC] Adding language: "Russian" with 690/690 lines.
[18:49:03] [LOC] Language "Russian" is missing 82 strings. Listing up to 5 examples: same_as_game_fps, update_workshop_file_select, update_workshop_file_explanation, update_workshop_are_you_sure, update_workshop_do_not_change_icon
[18:49:03] [LOC] Adding language: "Simplified Chinese" with 690/690 lines.
[18:49:03] [LOC] Language "Simplified Chinese" is missing 1 string. Listing up to 5 examples: blend_shape_live2d
[18:49:03] [LOC] System language Simplified Chinese is available as translation.
[18:49:03] [LOC] Adding language: "Spanish" with 690/690 lines.
[18:49:03] [LOC] Language "Spanish" is missing 331 strings. Listing up to 5 examples: render_fps_selection, finished_vw_install, legacy_physics_explanation, slider_val_default, screenshot_timer
[18:49:03] [LOC] Adding language: "Swedish" with 690/690 lines.
[18:49:03] [LOC] Language "Swedish" is missing 175 strings. Listing up to 5 examples: model_idle_ani, hotkey_b_1, hotkey_b_2, legacy_physics_toggle, vsync_half_refresh
[18:49:03] [LOC] Adding language: "Traditional Chinese" with 690/690 lines.
[18:49:03] [LOC] Translation for language "Traditional Chinese" is complete and valid.
[18:49:03] [LOC] Adding language: "Turkish" with 690/690 lines.
[18:49:03] [LOC] Language "Turkish" is missing 261 strings. Listing up to 5 examples: item_group_name, item_group_name_short, item_group_name_expl, other_scenes_in_group, show_groups
[18:49:03] [LOC] Adding language: "Vietnamese" with 690/690 lines.
[18:49:03] [LOC] Language "Vietnamese" is missing 207 strings. Listing up to 5 examples: show_info_item_in_scene_2, run_auto_setup_select, b_copy_setup_from_model, which_model_copy_from_select, copy_setup_x_settings
[18:49:03] [LOC] Setting language: Simplified Chinese
[18:49:03] Initializing Steamworks API for ID 1325860.
[18:49:03] OvrLipSync Awake: Queried SampleRate: 48000 BufferSize: 1024
[18:49:03] Drag and drop supported on Windows. Installing native hooks for WM_DROPFILES.
[18:49:03] Drag and drop setup done.
[18:49:03] Current webcam settings: "Automatic", 1, 0.44, 0.94, 0.76, 0.85
[18:49:03] [iOS Blink Fix] Using head blink fix type: Off
[18:49:03] Virtual webcam is on.
[18:49:04] [TouchScript] Initialized Unity touch input.
[18:49:04] [TouchScript] Initialized Unity mouse input.
[18:49:04] Initializing converter: Mocap4FaceToLive2DConverter
[18:49:04] [Live2DMaskTexture] Will use bilinear filtering for Live2D masks.
[18:49:04] [Texture Cache] Cache size set to 512.
[18:49:04] Created UnityMainThreadDispatcher instance.
[18:49:04] [AnimationRecorder] Physics output parameters will not be saved together with recorded Live2D animations.
[18:49:04] Mirror: adding Network[Early/Late]Update to Unity...
[18:49:04] Free disk space on the drive VTube Studio is on (D:\): 571.83 GB. No warning required.
[18:49:04] [VTubeStudioAPI] Saving valid API port: 8001
[18:49:04] Invoked model change. New model path: "D:/steam/steamapps/common/VTube Studio/VTube Studio_Data/StreamingAssets\Live2DModels\Chips\Chips.vtube.json"
[18:49:04] Auto-loading last model: "Chips"
[18:49:05] Loading background "ColorPicker"
[18:49:05] Hiding logo.
[18:49:05] Hiding logo.
[18:49:05] [AnimationRecorder] Starting bezier fitter thread.
[18:49:05] Save scene setup: True
[18:49:05] Show controls when model is loaded: True
[18:49:05] Thumbnail texture cache size: 1024 textures. Thumbnail resolution is 128x128 pixel.
[18:49:05] Starting asynchronous item thumbnail scan.
[18:49:05] Locked screen rotation.
[18:49:05] You are currently on version, v1.21.11
[18:49:05] Only one instance of VTube Studio running (this one). No need to change window title.
[18:49:05] [Live2DMaskTexture] Attempting to set global Live2D mask texture to resolution 4096x4096, subdivided to allow for 64 masks. If this crashes the app, try deleting your config file "vts_config.json" in the "Config" folder. Bilinear filering: True
[18:49:05] [Live2DMaskTexture] Updating mask texture. Side length: 4096x4096. You can have a total of 64 masks. Each mask will be scaled to 1024x1024 pixels.
[18:49:05] [Live2DMaskTexture] Success. Texture parameters did not change so global Live2D mask texture was not recreated.
[18:49:05] Desktop platform, skipping AR availability checks.
[18:49:05] Destroying AR session.
[18:49:05] Model movement while config is open: unlocked.
[18:49:05] Will include items in model screen color overlay.
[18:49:05] Trying to auto-connect via USB because it was left on last time.
[18:49:05] [ItemSystem] User requested item scene to be loaded. Looking for file "items_in_scene.json".
[18:49:05] [ItemSystem] Item file exists and is valid. File contains no items so loading will be skipped.
[18:49:05] [OSF] No network tracker IP file found. Starting in local tracker mode.
[18:49:05] [OSF] Listening: True
[18:49:05] SoftMask will not work on TMP UI SubObject [NotoSansCJK-Regular Atlas Material] (TMPro.TMP_SubMeshUI) because material NotoSansCJK-Regular Atlas Material (UnityEngine.Material) doesn't support masking. Add masking support to your material or set Graphic's material to None to use a default one.
[18:49:06] [USB] Initializing USB...
[18:49:06] [USB] Found iOS USB device: 00008101-00166DD21A51001E
[18:49:06] [USB] Initialization done.
[18:49:06] [USB] Trying to silently auto-connect to USB device "" with ID 00008101-00166DD21A51001E
[18:49:06] [Live2DMaskTexture] Available masks: 64. Used masks: 1. No masking issues found.
[18:49:07] Item thumbnail scan done. Created 0 new thumbnails and deleted 0 old thumbnails in 0.72 seconds.
[18:49:07] [USB] Connected USB device "".
[18:49:07] [USB] Starting asynchronous USB receiver thread.
[18:49:07] [USB] Asynchronous USB receiver thread started.
[18:49:07] Model has a registered physics file. Trying to load "Chips.physics3.json".
[18:49:07] Model has no registered userdata3 file.
[18:49:07] Model has no registered userdata3 file and none was found in the same folder. Skipping user-defined data.
[18:49:07] Found Live2D model texture "texture_00.png" in folder "Chips.2048" with resolution 2048x2048 (4194304 pixels)
[18:49:07] Found Live2D model texture "texture_01.png" in folder "Chips.2048" with resolution 2048x2048 (4194304 pixels)
[18:49:07] Found Live2D model texture "texture_02.png" in folder "Chips.2048" with resolution 2048x2048 (4194304 pixels)
[18:49:07] Found Live2D model texture "texture_03.png" in folder "Chips.2048" with resolution 2048x2048 (4194304 pixels)
[18:49:08] Gettting repeat parameters from unmanaged model.
[18:49:08] Model has no repeat parameters.
[18:49:08] Live2D Physics FPS setting: "FPS_SAME_AS_GAME"
[18:49:08] Initialized Cubism ArtMesh tinters for 108 ArtMeshes with 0 unique tags.
[18:49:08] [ModelTransfer] Enumerating and analyzing all files for model "Chips".
[18:49:08] [ItemSystem] User requested item scene to be loaded. Looking for file "items_pinned_to_model.json".
[18:49:08] [ItemSystem] Item file exists and is valid. File contains no items so loading will be skipped.
[18:49:08] Finished loading model.
[18:49:08] Webcam DLC status: not purchased
[18:49:09] [Live2DMaskTexture] Available masks: 64. Used masks: 8. No masking issues found.
[18:49:09] Setting old model position/scale/rotation: pos=(6.4, -163.0, 0.0) scale=2.831052 rotation=0
[18:49:09] Setting FPS: FPS_60, screen refresh rate is 144 Hz
[18:49:09] FPS limited to 60.
Denchi  [developer] Oct 12, 2022 @ 4:44am 
Originally posted by ღ Creepio^bili6597112:
Originally posted by Denchi:

Could you please post your log files that show the crash? They're in the "Logs" folder next to the Live2DModels folder.

Sure. Here it is:
[18:49:02] Starting app (v1.21.11)
[18:49:02] Current time: 10/10/2022 18:49:02
...

I see some USB issues in the logs. Do you use USB to connect your iPhone? If so, could you try re-installing iTunes and then reboot your PC?
< >
Showing 1-5 of 5 comments
Per page: 1530 50

Date Posted: Oct 8, 2022 @ 2:22am
Posts: 5