Invalid CD key

[Hex]

So I bought the Unreal Bundle a while ago and have been enjoying it, but I've not been able to play UT3, because it always gives me the 'Invalid CD Key' error. I have contacted Epic Games Support, and this is what they responded with:

Hello Natalie,
Thanks for contacting Epic Games Player Support.

If you are having issues with a key provided by Steam you will need to contact their support department directly as we don’t handle the CD Keys distributed on their platform.

Thanks so much!

KonG
Sr. Player Support Specialist
http://epicgames.com

Now, I don't blame Epic Games or KonG, I'm flattered that he responded, even. So, like KonG suggested, I tried contacting Steam Support. I couldn't find anything, not even any article. The closest thing is the Retail CD key article, which is of no help. Do you guys know who to contact or just how to fix this?

[♂TheBlasterMaster™✞]

Open a Steam support ticket.

[Hex]

Originally posted by TheMasterBlaster™:

Open a Steam support ticket.

you can't. it just says to contact the developer and publisher, and as seen above, I already have

[Hex]

Originally posted by XenovuzXapter:

While its true that they dont handle the CD keys but they should still provide you with one.
In the past they were willing to provide me with CD Key when I was having a similar problem.

♥♥♥♥, im just screwed then?

[Engraphos]

so there is no fix to this problem? i em in same boat, sadly

[n00bsBelow]

Found a fix, I had the game uninstalled for a while from a different PC, always backed up my Docs folder in windows. Deleted the UnrealTournament folder and it took my key on next launch and entry!

[Hex]

Originally posted by n00bsBelow:

Found a fix, I had the game uninstalled for a while from a different PC, always backed up my Docs folder in windows. Deleted the UnrealTournament folder and it took my key on next launch and entry!

Well done! Works!

[WonRull]

Originally posted by n00bsBelow:

Found a fix, I had the game uninstalled for a while from a different PC, always backed up my Docs folder in windows. Deleted the UnrealTournament folder and it took my key on next launch and entry!

So my CD Key is also reading as invalid. Can you please elaborate on exactly what folder I would delete to fix this issue?

[♂TheBlasterMaster™✞]

Originally posted by WellUnreal007:

Originally posted by n00bsBelow:

Found a fix, I had the game uninstalled for a while from a different PC, always backed up my Docs folder in windows. Deleted the UnrealTournament folder and it took my key on next launch and entry!

So my CD Key is also reading as invalid. Can you please elaborate on exactly what folder I would delete to fix this issue?

C:\Users\Your Name\Documents\My Games\Unreal Tournament 3
Delete the Unreal Tournament 3 folder. Then validate the game files.

[WonRull]

Originally posted by Nancy Pelosi on a broom:

Originally posted by WellUnreal007:

So my CD Key is also reading as invalid. Can you please elaborate on exactly what folder I would delete to fix this issue?

C:\Users\Your Name\Documents\My Games\Unreal Tournament 3
Delete the Unreal Tournament 3 folder. Then validate the game files.

The game folder doesn't exist in that directory for me, so that won't even work.

[WonRull]

So I found all of this stuff on an older hard drive of mine and deleted it there. However even that didn't fix anything. I guess I'm just screwed from ever playing this game ever again no matter how many copies or keys I have. GREAT design.

[Hex]

Originally posted by WonRull:

So I found all of this stuff on an older hard drive of mine and deleted it there. However even that didn't fix anything. I guess I'm just screwed from ever playing this game ever again no matter how many copies or keys I have. GREAT design.

Quite a Necro mate.

Anyway, if you're on Win10 make sure to check both your documents folder, your Onedrive documents folder, and the place that "documents" points to (if you've changed that). It's probably that problem but some permutation of it.

[WonRull]

Originally posted by Natalie:

Originally posted by WonRull:

So I found all of this stuff on an older hard drive of mine and deleted it there. However even that didn't fix anything. I guess I'm just screwed from ever playing this game ever again no matter how many copies or keys I have. GREAT design.

Quite a Necro mate.

Anyway, if you're on Win10 make sure to check both your documents folder, your Onedrive documents folder, and the place that "documents" points to (if you've changed that). It's probably that problem but some permutation of it.

Good call with the Onedrive ♥♥♥♥. I'll have try again some other time, but I'll update if that helped or not.

[WonRull]

So on my non Steam copy, I managed to get it to work, but only by straight up logging in as administrator. I'll see if my steam copy does the same thing tomorrow morning, but at least I have some method of playing again, if not cumbersome.

[Hex]

Originally posted by WonRull:

So on my non Steam copy, I managed to get it to work, but only by straight up logging in as administrator. I'll see if my steam copy does the same thing tomorrow morning, but at least I have some method of playing again, if not cumbersome.

Hm. If you haven't checked Onedrive I'd try that, because maybe admin can't access your onedrive? I'd check that, if not at least it works