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I just got this controller a month ago with the assumption that if a game supports controllers it is going to support the most popular PC controller on the market. I certainly doubt its due to the controller.
Wireless
I guess regardless you should submit a bug report in the game if you haven't already. The devs might be able to identify the issue.
What works for me is:
1. In game properties, disable Steam Input
2. Start the game
3. ALT + TAB and go to Steam, and in game properties, now ENABLE Steam Input
4. ALT + TAB and focus to the game, and now my controller works.