Alone in the Dark

Alone in the Dark

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AlexCalibur May 31, 2024 @ 9:10am
Bug Chapter 2
I don't know if it's due to new patch (I just installed the game), but I'm on chapter 2 with Emily, when I have to take the second puzzle piece into the well. I saved my party just at this point (no saves before this)
I have already put the extension pipe and just have to turn the valve.
It's ok then, but when I go back to the well, the water don't lift up and I can't take the puzzle.
(I already seen video on YT, and I did exactly the same things).
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Showing 1-15 of 26 comments
s.zenith.lee May 31, 2024 @ 10:00am 
I also encountered a game-breaking bug (as Carnby), where the zipline cutscene does not trigger after using the "tough cloth" on the oil rig. The item just disappeared and he still stood on top of the oil rig with no way to proceed. Reloading a save, even one before going to the Hateful Mound does not resolve this problem. I could try to restart the chapter or start a new game, but I'll just set this game aside and wait for a patch.
Goemon May 31, 2024 @ 12:43pm 
Had the same problem. Here is an answer I got. The saves will help. Better than nothing.



Sorry to hear that. I tried reproducing the issue myself, but on my end it worked fine. Please report it as instructed in the following thread:
https://steamcommunity.com/app/1310410/discussions/0/7204143288004688501/

In the meantime, we have a number of back up save files that might help:
https://drive.google.com/drive/folders/1z3jQbkRJXgnS_1IUgZOCDt_Vyphur93p?usp=sharing

Moving this topic to Bugs & Tech Issues sub forum.
Mystik Jun 1, 2024 @ 1:46pm 
Originally posted by s.zenith.lee:
I also encountered a game-breaking bug (as Carnby), where the zipline cutscene does not trigger after using the "tough cloth" on the oil rig.
I confirm that I have the same bug.
Kanes_Inferno Jun 1, 2024 @ 8:19pm 
Originally posted by s.zenith.lee:
I also encountered a game-breaking bug (as Carnby), where the zipline cutscene does not trigger after using the "tough cloth" on the oil rig. The item just disappeared and he still stood on top of the oil rig with no way to proceed. Reloading a save, even one before going to the Hateful Mound does not resolve this problem. I could try to restart the chapter or start a new game, but I'll just set this game aside and wait for a patch.
I’m having this same bug on PS5.
donpedroesteban Jun 3, 2024 @ 8:48am 
Originally posted by s.zenith.lee:
I also encountered a game-breaking bug (as Carnby), where the zipline cutscene does not trigger after using the "tough cloth" on the oil rig. The item just disappeared and he still stood on top of the oil rig with no way to proceed. Reloading a save, even one before going to the Hateful Mound does not resolve this problem. I could try to restart the chapter or start a new game, but I'll just set this game aside and wait for a patch.
Same problem
dim1822 Jun 4, 2024 @ 9:20am 
Same problem!!!!!!!!!!!!!!!!!!!!!!!!!
CaptainPastor Jun 4, 2024 @ 12:53pm 
Originally posted by s.zenith.lee:
I also encountered a game-breaking bug (as Carnby), where the zipline cutscene does not trigger after using the "tough cloth" on the oil rig. The item just disappeared and he still stood on top of the oil rig with no way to proceed. Reloading a save, even one before going to the Hateful Mound does not resolve this problem. I could try to restart the chapter or start a new game, but I'll just set this game aside and wait for a patch.

Zipline not working for me too.
AbsenteReo Jun 4, 2024 @ 6:42pm 
Originally posted by s.zenith.lee:
I also encountered a game-breaking bug (as Carnby), where the zipline cutscene does not trigger after using the "tough cloth" on the oil rig. The item just disappeared and he still stood on top of the oil rig with no way to proceed. Reloading a save, even one before going to the Hateful Mound does not resolve this problem. I could try to restart the chapter or start a new game, but I'll just set this game aside and wait for a patch.
Yeah, I have the same thing.
Kanes_Inferno Jun 5, 2024 @ 3:16pm 
Do the devs check this forum? I submitted a bug request on their website, but haven't heard anything.
jmmontoro Jun 5, 2024 @ 7:43pm 
Are those saves official? Even those don't work, I loaded the hateful mound and now it doesn't trigger the cinematic after crossing the bridge, can't even get to the tower.
JotaFOC Jun 5, 2024 @ 8:07pm 
Originally posted by jmmontoro:
Are those saves official? Even those don't work, I loaded the hateful mound and now it doesn't trigger the cinematic after crossing the bridge, can't even get to the tower.
Those files are for an old version of the game, so those may not fix this issue.
s.zenith.lee Jun 7, 2024 @ 3:45am 
Originally posted by JotaFOC:
Originally posted by jmmontoro:
Are those saves official? Even those don't work, I loaded the hateful mound and now it doesn't trigger the cinematic after crossing the bridge, can't even get to the tower.
Those files are for an old version of the game, so those may not fix this issue.

Interesting. Maybe it's an issue from starting a new game before patch (which I did) and it broke after patch? I might try to start a new game this weekend if I have the time.

I have also sent a bug report and attached my save files. No response yet.
JotaFOC Jun 7, 2024 @ 8:41am 
Originally posted by s.zenith.lee:
Originally posted by JotaFOC:
Those files are for an old version of the game, so those may not fix this issue.

Interesting. Maybe it's an issue from starting a new game before patch (which I did) and it broke after patch? I might try to start a new game this weekend if I have the time.

I have also sent a bug report and attached my save files. No response yet.
Yes, I think that you can start a new game to fix the problem, so if you remember how to reach that part and you avoid fights and animations, it should take between 30 and 45 minutes to get there.

Finally, if the previous solution doesn't work, there's a way to start a new game like "the first time" by removing some files, but that would erase all your progress and config.
Last edited by JotaFOC; Jun 7, 2024 @ 8:47am
Batootcat Jun 7, 2024 @ 9:45am 
Originally posted by JotaFOC:
Originally posted by s.zenith.lee:

Interesting. Maybe it's an issue from starting a new game before patch (which I did) and it broke after patch? I might try to start a new game this weekend if I have the time.

I have also sent a bug report and attached my save files. No response yet.
Yes, I think that you can start a new game to fix the problem, so if you remember how to reach that part and you avoid fights and animations, it should take between 30 and 45 minutes to get there.

Finally, if the previous solution doesn't work, there's a way to start a new game like "the first time" by removing some files, but that would erase all your progress and config.

How do you do that. I started over and had the same problem come up. Which files do I need to erase ? thanks...
JotaFOC Jun 7, 2024 @ 9:51am 
Originally posted by Batootcat:
Originally posted by JotaFOC:
Yes, I think that you can start a new game to fix the problem, so if you remember how to reach that part and you avoid fights and animations, it should take between 30 and 45 minutes to get there.

Finally, if the previous solution doesn't work, there's a way to start a new game like "the first time" by removing some files, but that would erase all your progress and config.

How do you do that. I started over and had the same problem come up. Which files do I need to erase ? thanks...

I've wrote the steps in the following post:

https://steamcommunity.com/app/1310410/discussions/1/4335356850760485018/

Let's hope that it'll work for you
Last edited by JotaFOC; Jun 7, 2024 @ 9:53am
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