This Steam account is already linked to another Apex Connect account.. no?

[DanVanDam]

I have not used Apex beyond their other game on Epic. So how can I have a account with something on Steam I never used/have?

[Veldros]

This happened to me also. The only other Avalanche game I've played is Second Extinction and apparently that messed something up where I can't play this game at all.

I made a thread in the general forum, but no response.

I also reached out to Avalanche support, with no response.

[DanVanDam]

Originally posted by Veldros:

This happened to me also. The only other Avalanche game I've played is Second Extinction and apparently that messed something up where I can't play this game at all.

I made a thread in the general forum, but no response.

I also reached out to Avalanche support, with no response.

ah, i made a thread here as well, as you see. :) Devs ether do not care, or are busy.

[platy]

Originally posted by Veldros:

This happened to me also. The only other Avalanche game I've played is Second Extinction and apparently that messed something up where I can't play this game at all.

I made a thread in the general forum, but no response.

I also reached out to Avalanche support, with no response.

Originally posted by DanVanDam:

Originally posted by Veldros:

This happened to me also. The only other Avalanche game I've played is Second Extinction and apparently that messed something up where I can't play this game at all.

I made a thread in the general forum, but no response.

I also reached out to Avalanche support, with no response.

ah, i made a thread here as well, as you see. :) Devs ether do not care, or are busy.

Hey, I'm really sorry about the silence on this issue. We received a lot of similar reports and unfortunately, were not able to figure out a solution to the problem before Next Fest ended. We're still investigating and reports like yours are really helpful.

[Veldros]

Nearly 2 weeks later and you still can't figure out a solution? In my case, this issue is preventing me from accessing ANY avalanche game that uses this terrible account system, even though I've paid for these other games.

Unfortunately for me, I purchased second extinction AND generation zero more than 14 days ago, so steam refuses give me a refund. At this point, Avalanche has essentially stolen my money.

I have not been banned. I haven't done anything wrong. My PC is capable of running the games. Yet I'm unable to use the products I've paid for.

[Veldros]

Just wanted to update this. After 2 months (lol) of going back and forth with avalanche support, they basically said there's nothing they can do. I also found a twitter post about this account issue from over 2 years ago (Oct 2020: https://twitter.com/nolife05/status/1320373591763017728) so don't count on this ever being fixed.

After several tickets to steam and showing them that Avalanche support can't do anything to help, they refunded me thankfully.

0/10. Would not recommend any games run by avalanche using this account system. It's a bummer because I was really looking forward to ravenbound.