Black screen after loading?

[Enigma]

Hey! first of all, thanks for the key!!! I installed the game, everything launches perfectly, the sound works but all I can see it's a black screen.

My system specs in case you need em:

- I5 6600k @4.2ghz
- 16gb DDR4 3500mhz
- MSI GTX1060 6GB stock

Game is installed in a samsung EVO850 SSD, anything else let me know!

[›TheShrubPatrol]

Hey, thanks for reaching out! I want to apologize that you're having technical issues. Are you in Windows (as opposed to Linux, for example)? I had someone report this issue to me once before and they said they were able to solve the issue by updating windows, which sounds very, very strange to me... I'll be investigating this on my end, but for now, try restarting your machine or updating it (if that's something you feel comfortable with). If that doesn't work for you, rest assured that I'll be working to get to the bottom this on my end. Because I'm not experiencing the issue, it may be hard for me to track, but I'll do my utmost to make things right. The fact that the game runs at all is a positive sign. Do you see any logos or a splash screen? Hoping to fix this issue for you ASAP. <3

[Enigma]

I mean i'm using windows 10 LTSC which updates less regularly but without chances to get broken so I can't update right now like most people but maybe the next update will fix it, don't worry I can wait for it! just figuring to post here in case you weren't aware of it! Thanks!

[›TheShrubPatrol]

Ah, so sorry about that Enigma. I'm looking into this now and hope to find a fix for you soon <3.

[ak-ryuu]

I was planning to finally play the game for myself after only seeing it on my partner's machine before, but I'm having this very same problem

Windows 7, i5-4690k 3.4GHz, 16 GB RAM, MSI GTX-960 2GB.

Game starts, music plays, logo, epilepsy warning, and Strafe logo display, then the screen stays black.

Any fix yet?

player.log:

Mono path[0] = 'H:/steam-demos/steamapps/common/Nebula Within/Nebula Within_Data/Managed'
Mono config path = 'H:/steam-demos/steamapps/common/Nebula Within/MonoBleedingEdge/etc'
Initialize engine version: 2019.2.1f1 (ca4d5af0be6f)
[XR] Discovering subsystems at path H:/steam-demos/steamapps/common/Nebula Within/Nebula Within_Data/UnitySubsystems
GfxDevice: creating device client; threaded=1
d3d11: QueryInterface(IDXGIFactory5) failed (80004002).
Direct3D:
Version: Direct3D 11.0 [level 11.0]
Renderer: NVIDIA GeForce GTX 960 (ID=0x1401)
Vendor:
VRAM: 1969 MB
Driver: 10.18.13.6200
Begin MonoManager ReloadAssembly
- Completed reload, in 3.562 seconds
<RI> Initializing input.

New input system (experimental) initialized
XInput1_4.dll not found. Trying XInput1_3.dll instead...
<RI> Input initialized.

<RI> Initialized touch support.

UnloadTime: 43.992011 ms
Setting up 2 worker threads for Enlighten.
Thread -> id: 202c -> priority: 1
Thread -> id: 3508 -> priority: 1
Received stats and achievements from Steam


(Filename: C:\buildslave\unity\build\Runtime/Export/Debug/Debug.bindings.h Line: 35)

Curl error 7: Failed to connect to config.uca.cloud.unity3d.com port 443: Connection refused
Curl error 7: Failed to connect to cdp.cloud.unity3d.com port 443: Connection refused
Curl error 7: Failed to connect to cdp.cloud.unity3d.com port 443: Connection refused
Curl error 7: Failed to connect to cdp.cloud.unity3d.com port 443: Connection refused
Curl error 7: Failed to connect to cdp.cloud.unity3d.com port 443: Connection refused
Curl error 7: Failed to connect to cdp.cloud.unity3d.com port 443: Connection refused

[›TheShrubPatrol]

Thank you for posting this log! I believe I was able to trace this back to the cause and have updated the build. Because I can't reproduce this myself, I need your assistance to verify if it worked. Once the game updates for you, let me know if you can play!

This appears to have been an issue with connecting to a server, which I removed (it shouldn't have even been there).

Fingers crossed! <3

[Enigma]

Hey just saw this and reporting that whatever you did worked for me! I reinstalled the game and everything works wonders! Thanks!!!

[›TheShrubPatrol]

Hooray! I'm so glad! I hope you enjoy Nebula Within, and don't hesitate to reach out in the future! <3
I just want to make sure everyone has a good time.

Thanks for letting me help you out!
-Nick

[ak-ryuu]

On my way out so I can't play properly right now, but a quick test shows that it indeed appears to work now.

Thanks for the quick fix! (And man, I love the music when it starts :))


(A couple quick minor complaints, don't have time to start a new thread for it:
-- there doesn't seem to be an obvious button to quit the game at the main menu.
-- it might be a bit tricky to get the settings menu open for a new player.
-- I managed to get stuck in the settings menu. I had gone there with controller, then wanted to change to the mouse because it's faster to change settings that way, but then lost the controller prompt (orange color) and had no mouse pointer, so I had no way to change anything and no way out and had to kill the game from task manager. Ideally, I'd love to be able to seamlessly switch between mouse and controller at all times. Also would be great if ESC would have gotten me out of that menu (and possibly out of tha game too) :))