Report Your Civ 7 Crashes Here :: Sid Meier's Civilization VII Bug Reporting

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Sid Meier's Civilization VII > Bug Reporting > Themendetails

Dieses Thema wurde angeheftet; es ist wahrscheinlich wichtig

2KLynx [Entwickler] 5. Feb. um 17:23

Report Your Civ 7 Crashes Here

Crashing in Civilization VII?

We’ve seen a few crashes in our data and want to help those who may be experiencing issues playing the game.

Please submit a ticket with our Customer Service team [support.civilization.com] to look into the issue. Additionally, please share the following information with us to help with troubleshooting:

OS:
CPU:
GPU:
RAM:
Available Storage:
Driver Version:

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Beiträge 31–45 von 1,017

SPKR FRKR

5. Feb. um 20:07

OS: Windows 11 (up to date)
CPU: I9-13900KF
GPU: 4090 MSI Trio
RAM: 64GB 6000MHz
Available Storage: 800GB
Driver Version: Nvidia Game Ready Version: 572.16 Released 1/30/2025
Crash about 5-10 mins in single player or online (Founders Edition)

Zuletzt bearbeitet von SPKR FRKR; 5. Feb. um 20:08

#31

the1ldub

5. Feb. um 20:09

Immediate crash when launched with DX12, got 3 hours of gameplay in on Vulcan till the game crashed. Now, game crashes once saved game is loaded.

OS: Windows 11
CPU: Ryzen 7 5700X
GPU: RX5700XT
RAM: 32GB
Available Storage: 57GB
Driver Version: 32.0.12019.1028

#32

hoosier.patriot besitzt Sid Meier's Civilization VII

5. Feb. um 20:14

Mac OS 15.1
M4 16" Macbook Pro
24 GB Memory
Total Number of Cores: 14 (10 performance and 4 efficiency)
Chipset Model: Apple M4 Pro
Type: GPU
Bus: Built-In
Total Number of Cores: 20
Available Storage: 89 GB

It keeps crashing when I'm making a decision such as tech or production

Zuletzt bearbeitet von hoosier.patriot; 5. Feb. um 20:21

#33

jasmin

5. Feb. um 20:15

OS: Microsoft Windows 11 Home
CPU: AMD Ryzen 7 Microsoft Surface (R) Edition 2.00 GHz
GPU: AMD Radeon(TM) Graphics
RAM: 8GB
Available Storage: 86GB

#34

will.carter besitzt Sid Meier's Civilization VII

5. Feb. um 20:16

OS: Sequoia 15.3
CPU: 2.3 GHz 8-Core Intel Core i9
GPU: AMD Radeon Pro 5500M 4 GB / Intel UHD Graphics 630 1536 MB
RAM: 16 GB 2667 MHz DDR4
Available Storage: 500GB

Similar issues as others - doesn't start. Says its running for 3 seconds, then stops - option to 'launch' then reappears.

#35

ragawolfe

5. Feb. um 20:17

OS: mocOS Sequoia Version 15.3 (24D60)
CPU: 2.3 GHz 8-Core Intel Core i9
GPU: Intel UHD Graphics 630 1536 MB
RAM: 16 GB 2667 MHz DDR4
Available Storage:213.48 GB available of 942 GB
Press Play and game starts to load and reverts back to play button

#36

Losewin

5. Feb. um 20:18

OS: Windows 11
CPU: 13th Gen Intel(R) Core(TM) i7-13620H 2.40 GHz
GPU: NVidia GTX 4060
RAM: 16 GB
Available Storage: 600GB
Press Play and game starts to load and reverts back to play button

Zuletzt bearbeitet von Losewin; 5. Feb. um 20:20

#37

lmg0916

5. Feb. um 20:24

OS: Windows 11
CPU: 12th Gen Intel Core i9-12900K
GPU: Nvidia RTX 4090
RAM: 64 GB
Available Storage: 3.00 TB
Game crashes after 5-10 minutes regardless DX12 or Vulcan options

#38

PepeSauceda besitzt Sid Meier's Civilization VII

5. Feb. um 20:39

OS: Windows 11
CPU: AMD Ryzen 7 5700X
GPU: Radeon RX 6700xt
RAM: 32 gb
Available Storage: 431 gb
Driver Version: 24.12.1

#39

Dr.Kniivil 5. Feb. um 20:42

Ursprünglich geschrieben von ragawolfe:
OS: mocOS Sequoia Version 15.3 (24D60)
CPU: 2.3 GHz 8-Core Intel Core i9
GPU: Intel UHD Graphics 630 1536 MB
RAM: 16 GB 2667 MHz DDR4
Available Storage:213.48 GB available of 942 GB
Press Play and game starts to load and reverts back to play button

Same thing. Tried restarting Steam, the whole computer...

#40

tombomb219 besitzt Sid Meier's Civilization VII

5. Feb. um 20:44

OS: Windows 10
CPU: AMD FX(tm)-6300 Six-Core Processor
GPU: NVIDIA GeForce GTX 1070
RAM: 8 GB
Available Storage: 10.9 TB
Driver Version: idk
Game says it's launching and then the button goes back to 'play' after 15 second.

#41

ancandune

5. Feb. um 20:46

Game crashes just before, or during introductory video.
Support request submitted.

OS: Windows 11 Home 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
CPU: AMD Ryzen 7 7700 8-Core Processor (16 CPUs), ~3.8GHz
GPU: AMD Radeon RX 6700 XT
RAM: 16384MB RAM
Available Storage: 375 GB
Driver Name: amdxc64.dll
Driver File Version: 32.00.11021.1011 (English)

#42

ssustman 5. Feb. um 20:49

Gets no where at all, no vid or anything

OS: Windows 10
CPU: Intel(R) Core(tm) i7-4500U
GPU: Intel Graphics Family
RAM: 12 GB
Available Storage: 30 GB
Driver Version: 10.18.15.4248

Does the same thing that Munchy says above, Press play and within 10 seconds get a firaxis crash report, downloaded Vulkan then and it did the same thing.

#43

『 Vex 』 5. Feb. um 21:01

OS: Win10, Version 10.0.19045
CPU: AMD Ryzen7 3700X 8-Core
GPU: RTX 3070
RAM: 32GB
Available Storage: 1TB+
Driver Version: 572.16 (Thu, Jan 30th, 2025)

#44