Submitting Game Issues (Read First!)

[2KLynx]

Experiencing a bug report?

Our team is here to help! We are best able to respond to your bug reports and feedback when you use our official feedback portal. [support.civilization.com]

If you’re experiencing a bug or issue, please use the portal to submit a ticket.

[ayrtep]

The additional content page does not give the version number for installed mods.

[ayrtep]

The tootip to show terrain type does not appear on the first turn.

As a work around, you can save then skip first turn. Inspect the terrain on turn two, then reload turn 1.

[airxsteel]

Автор сообщения: SamSam

Game does not run !!

They told me my i7 was not up to date, and doesn't meet the requirements.

[airxsteel]

Автор сообщения: malaa

My game will not launch on steam or through the desktop shortcut
intel core i7-3770
gtx 1650

I got this back from them today: After a thorough review, I'd like to let you know that your PC's processor (Intel i7-2600) does not meet the minimum requirements for Civilization VII as it's of a much older generation. The best step here would be upgrading your processor to a newer generation, you can find more information about the minimum requirements here:
https://civilization.2k.com/civ-vii/faq/

[dvader68]

It crashes every time I start

[BattleboiSpasti]

The Game switches every new century to my old savegame from an other game i previously did. i can't load any savegames from my newer sessions, instead it always switches to my first playthrough. So i can only play the first century and then it automatically switches to a completely different character... unplayable right now. 70 euro for this crap ^^

[A Dancing Piece of Bread]

Not sure if these are bugs, but the game does not remember my option to have the hex grid turned off and the yield icons turned on. When I press f11 to screenshot, it takes me out of full screen. Scrolling in a menu also scrolls the map.

[gegyman]

I have a reported a couple of bugs in this forum here. Hope you read them too, because it is much faster to report a bug here.

[LaZa_gasimir]

My game does dont start. It says running and then goes back to default unstarted.

[Gaunt]

In the modern era, Addis Ababa of Ethiopia has no city, just troops. He appears on the City-State list but only has a few troops and a area that cant be moved on. I tried clicking start a suprise war, but nothing actually happens when I hit ok.

[Kluutzak79]

Destroyed a cities defences, but I can't take the city. My troops are inside, but I'm not gettting the choice menu "keep or raze". The same happened in the next age; the enemy can't get wiped out this way. Very annoying.

[Lane]

Every time I age up on a Single player game, it loads up my first ever Age up map. I have tried multiple games and it does the same thing. In multiplayer I age up and the map totally changes and locations of cities/settlements are totally changed.

[Birgitte]

Hatshepsut is now lvl 3 as leader but the memento Royal Mace (Lvl 2) did not unlock after age transition.

[onebao]

Xun Kuang, the Han Shi Dafu who gives +1 science to codices, did not work for me during 1 game. I have not tested this in another game yet.

[Formoriec]

1)
Played as Confucius, as Chola. Offline game, small map, max speed.
Qing does not available(locked to choose) on age transition to modern even while game say that it is unlokced through Confucius

2)
Played as Confucius, as Chola. Offline game, small map, max speed.
Science milestones did not unlocked properly. For example I had 0 milestones, but when i swap farm to district, I immediatly gain 3 milesones, for the quoters that had 40 yelds before. I gain milestones even before the districs was build. (and I higly doubt, that milestones came through ajastency) I think that it have something to do with discription that said that I must build university fist, however 40 yelds can be achieved without university.

3)
Dogo Onsen Wonder - is SERIOUSLY BUGGED!!!
Tested in 2 ofline games. In both games it gave bonus population to EVERY town and city, instead of only to city where it was build.

4)
Itsapharahad(Siam unique ability to instantly befriend independet) is Bugged.
The reward choice screen apear, but does not show any reward and does not allow to press button confirm. Need to wait one more turn to reward screen show properly.

(also as Siam I met bug, when Science Independent did not gave any reward at all after turning to state, after usual befriend)