Civ 7 won't start.

[delta199422]

My game won't launch. I've restared steam, cleared the cache, I'm working on updating the pc, I've reinstalled civ, I've tried run as admin. I'm worried it's my pc. Can a galaxy book go run civ 7? These are the specs. I know I'm being ambitious. But I've noticed civ normally doesn't need the best pc to run.
Device name WIN-E7V00JMSKFG
Processor Snapdragon (TM) 8cx Gen 2 @ 3.15 GHz 3.15 GHz
Installed RAM 8.00 GB (7.63 GB usable)
Device ID 8A00ACFF-9930-4CD9-B6A8-800E520360E6
Product ID 00342-21141-65778-AAOEM
System type 64-bit operating system, ARM-based processor
Pen and touch No pen or touch input is available for this display

[SLG]

Before you started this topic, you should have searched this section. There is already a topic about this issue.

Does your processor support AVX2? If yes, is it activated?

[delta199422]

I can’t find anything on avx2 on my pc

[Xantam]

On steam, look at the high-left corner and go to help => system information, an there look avx2 and see if it says "supported" or not. It will tell you if your CPU is avx2 compatible. But my girlfriend can't launch the game either, even with a avx2 compatible CPU. 1.0.1 patch 1 worked for her (the "console-compatible" version of the game), so I play with her on that version instead. Seems the patch 2 or 3 did break thinks.
She still can't start the game 50% of the time with DX12, but it's alright with Vulcan

[SLG]

https://support.civilization.com/hc/en-us/community/posts/38414786806163--Steam-Civilization-VII-doesn-t-launch-after-clicking-Play

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