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There are people who spent $30 to play as Britain. How could this be "bugged"? Would it really take a very long playtest to ensure that the content you're selling at such a high price can unlock as expected?
The fact there's a work around is no excuse. I'm really stunned by the lack of professionalism here.
I cannot see how this could be released without checking if something as obvious as unlocking contents would work properly, in any condition.
You're not wrong, nor were you on a soapbox.
It's completely unacceptable that it still isn't working correctly at the price point they're charging. It's not like this is the day of the DLC releasing.