Can't Sign in Microsoft account

[Cid Kagenou]

I installed the game 12Hrs ago and i launched the game when i reach the screen where it ask to sign into microsoft account,i clicked on my microsoft account nothing happens it and the issue isen't that i can't click on it the issue is i click on it and it gets clicked but nothing happens.So i tried clicking on to use another account it just closes the sign in window and in forza horizion the messege shows up "can't proceed without being signed into a profile" i tried everything like Reset my pc,Log out and login back into my microsoft store and xbox,Got everything connected ain xbox networking setting and xbox live multiplayer,Verified the game files,reinstalled Now i can't think of anything so if somebody could help me pls reply i really wanna play this game on steam

[Snaping14]

Publicado originalmente por XT3RM1N8R:

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

PERFECT!!! THANK YOU SO MUCH!! ♥

[Müzikalite]

Publicado originalmente por XT3RM1N8R:

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

didn't work...

[Zyrgle]

I have a similar problem... I can't create the Micro$oft account, so I can't start the game! I get stuck in an endless loop solving three captchas over and over again! I put in for a refund! Microsoft svcks!!!

[Zyrgle]

P.S., I have NEVER owned ANY kind of Xbox, so PLEASE don't tell me to try to sign out of any existing Xbox accounts!!

[Zyrgle]

Publicado originalmente por Delirious:

I installed the game 12Hrs ago and i launched the game when i reach the screen where it ask to sign into microsoft account,i clicked on my microsoft account nothing happens it and the issue isen't that i can't click on it the issue is i click on it and it gets clicked but nothing happens.So i tried clicking on to use another account it just closes the sign in window and in forza horizion the messege shows up "can't proceed without being signed into a profile" i tried everything like Reset my pc,Log out and login back into my microsoft store and xbox,Got everything connected ain xbox networking setting and xbox live multiplayer,Verified the game files,reinstalled Now i can't think of anything so if somebody could help me pls reply i really wanna play this game on steam

I wish I saw this before I spent an hour downloading this pile of cr@p only to find out I can't start the ♥♥♥♥♥♥' game!
Refund me NOW, Steam!

[Zyrgle]

Publicado originalmente por r33s2:

Looks like you can't do that anymore you will have to use create a new account in xbox or a new user login in win10 with your old email maybe I dont know whats best now. https://support.microsoft.com/en-us/office/add-your-other-email-accounts-to-outlook-com-c5224df4-5885-4e79-91ba-523aa743f0ba?ui=en-us&rs=en-us&ad=us

LOOKS LIKE I CANT'T DO THAT EITHER!

I GUESS I'M JUST SH!T OUT OF LUCK, HUH?

[Zyrgle]

Publicado originalmente por Müzikalite:

Publicado originalmente por XT3RM1N8R:

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

didn't work...

It's just broken.

There is no fix.

[Müzikalite]

Publicado originalmente por Zyrgle:

Publicado originalmente por Müzikalite:

didn't work...

It's just broken.

There is no fix.

I fixed it :) deleted all xbl

[elves_castle]

Hi guys, I had exactly the same problem last week:


I had just bought Horizon 4 in Steam, installed it and at the first start the grey window "We help with the registration" comes up but there was nothing to click on. Nothing was displayed except this text.

When I click away it comes: "Registration required! You cannot continue without a profile login".

I searched everything for 3 hours and tried 1000 tips to find out in the end:
You just have to click in the gray window "We help with registration" where nothing else is in there: >>> !!! Press Enter again !!! <<<

Then comes a normal login where you can enter the email and password from the Microsoft account, then it went directly further.... 😂

[Mmahadi7887]

try clicking it by Tap then Enter

[President Ackerman]

same problem. Xbox app does not detect the game installed.
I used to play this just couple months ago and had the record.
But last week when I installed this game back I found that Xbox app does not even have my game record.

[Impact Blue]

i logged out of everything and logged in again, even almost lost the access to my pc. i deleted every single xbox related credential in the manager and still didn't fix anything. i can play minecraft without any issue and it automatically logs into my account just fine but somehow whenever i try to play forza 4 it says sign in and when i click sign in it says "you may not proceed without an account" and it doesn't even bring the sign in page to log in to my account. i tried every single solution on the internet and still nothing