Can't Sign in Microsoft account

[Cid Kagenou]

I installed the game 12Hrs ago and i launched the game when i reach the screen where it ask to sign into microsoft account,i clicked on my microsoft account nothing happens it and the issue isen't that i can't click on it the issue is i click on it and it gets clicked but nothing happens.So i tried clicking on to use another account it just closes the sign in window and in forza horizion the messege shows up "can't proceed without being signed into a profile" i tried everything like Reset my pc,Log out and login back into my microsoft store and xbox,Got everything connected ain xbox networking setting and xbox live multiplayer,Verified the game files,reinstalled Now i can't think of anything so if somebody could help me pls reply i really wanna play this game on steam

[Microfncked]

shivank původně napsal:

did anyone found a solution

No, not even Micro-Mother-Fncking-Soft support. I've contacted them with the email, but there was nothing those genius could do.

[toshaba]

XBOX Identity Provider solved my problem in non-steam version over 2 years ago.
https://www.microsoft.com/store/productId/9WZDNCRD1HKW this one from windows store

[Microfncked]

toshaba původně napsal:

XBOX Identity Provider solved my problem in non-steam version over 2 years ago.
https://www.microsoft.com/store/productId/9WZDNCRD1HKW this one from windows store

That app is no longer available now because it worked with the older version of the Xbox app named Xbox console assistant. The newest one just named Xbox app and it dosen't need any more other plugins for it. My other Xbox games within Steam such as Gears, Halo and AoE trilogy just work fine except this ♥♥♥♥.

[76561199114274798]

same problem :(

[XT3RM1N8R]

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

[Microfncked]

XT3RM1N8R původně napsal:

Possible Solution?

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
If this works for more people, I will probably share the solution in other forums and then reach out to Forza Support to see if they can share it.

Thx man, I'll try it these days

[im a black giga]

XT3RM1N8R původně napsal:

Possible Solution?

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
If this works for more people, I will probably share the solution in other forums and then reach out to Forza Support to see if they can share it.

AYE YO THIS WORKED THANKS MAN!!!!!

[XT3RM1N8R]

Awesome, after all the frustration, I'm very glad to hear that this is working for others!
I updated my message format and I'm going to proceed to share this elsewhere--and I'll keep trying to inform Forza Support and Xbox Live Support of this matter.
I would appreciate any help with that because communicating with support has been very difficult...

[Microfncked]

XT3RM1N8R původně napsal:

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

Nice job! Really! Thank U again!

[com]

1

[Gramps]

XT3RM1N8R původně napsal:

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

Thanks man, take my award! I can now sign in. I had over 25 different XBL creds to delete... sheesh!

[Jen Astra]

XT3RM1N8R původně napsal:

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

This did it *exactly*. I had 23 of these bad boys in my stored creds. Clearing them, signed back in, flawless.

Great find.

[HashMeT]

XT3RM1N8R původně napsal:

Possible Solution

Hello, I have some news that might interest you.
After several miserable hours contacting Microsoft & Forza Support and troubleshooting on my own, I think I have discovered 1 possible fix to this issue.
After some discussion, this fix also appears to be working for some other players.

WARNING: I am not an expert on this matter, I do not know the full impact of my idea, I cannot guarantee any results, and I cannot provide support to you if you choose to try my fix.
Please finish reading this post before trying it on your own.

I am not sure if this will work for you, but here is what I did:

1. Sign out of Xbox Live on your PC (might be optional)
   
2. Windows Key / Start Menu
   
3. Search for and open the "Credential Manager"
   
4. Navigate to the "Windows Credentials"
   
5. Scroll down to "Generic Credentials"
   
6. Click on and "Remove" any Generic Credentials that start with "Xbl".
   Examples look like this:
   
   • "Xbl_Ticket|12345..." (there is more)
     
   • "Xbl|12345..." (there is more)
     
   • "Xbl|DeviceKey"
   Here is a screenshot of what these look like: https://imgur.com/a/U2itDjG

My belief is that this could cause some applications that require your Xbox Live sign in to break or force you to sign in again.
Either way, this is the change that worked for me.
Also FYI, you should be able to sign back into your Xbox Live profile on your PC after this; I don't actually know if you have to sign out, but I recommend it.

Please let me know if this worked for you!
I will probably share the solution in other threads/forums and then reach out to Forza Support to see if they can share it.
Feel free to share this with others and contact Xbox Live or Forza Support on your own as well; communicating with them has been very difficult...

DUDE THANK YOU SO MUCH I TRIED LIKE 5 MILLION DIFFERENT SOLUTIONS AND ONLY THIS ONE WORKED THANKS YOU SOOOOOOOOOOOOOOOOOOOOOO MUCH

[Dray]

Solution didn't work for me. Screw this MS POS.....refunding.

[1MantisPhoenix]

Dray původně napsal:

Solution didn't work for me. Screw this MS POS.....refunding.

Close the game,

Windows Key / Start Menu
Search for and open the "Credential Manager"
Navigate to the "Windows Credentials"
Scroll down to "Generic Credentials"
Click on and "Remove" any Generic Credentials that start with "Xbl_Tickets".
Examples look like this:
"Xbl_Ticket|12345..." (there is more)
"Xbl|12345..." (there is more)
Leave this one: "Xbl|DeviceKey"