Help white screen

[VioletError]

My computer recently was shut off incorrectly due to a power outage while I was playing.

I've looked at some other forums and deleted the game save which did fix the issue.

However the power unfortunately went out a bit later. When I rebooted the game I got the same white screen. So I deleted the save file again thinking that it must've gotten corrupted again. It didn't fix it this time.

I've verified the files on steam, uninstalled the game and checked windows security (I don't have bitdefender) and it wasn't blocked so I have no idea what to do.

Please help I really want to continue playing

[Ginger_Bread]

Go to "%userprofile%/documents/Rusty Lake/CubeEscapeCollection" and try deleting saveGame.sav. Although, your progress will be reset.

[VioletError]

Originally posted by Ginger_Bread:

Go to "%userprofile%/documents/Rusty Lake/CubeEscapeCollection" and try deleting saveGame.sav. Although, your progress will be reset.

Hi thanks for your reply.

I did this but it didn't fix the issue.

I've had the white screen before and fixed it by deleting the save but the second time I got the white screen deleting the save has done nothing.

[cylob]

It could indeed help deleting the save file, if this doesn't do anything you can try this possible solution:

Quote: This issue could be caused by the antivirus program Bitdefender/Windows Security:
If you have Bitdefender/Windows Security, then you will need to open it up. Once you open up Bitdefender/Windows Security you should see a notifications tab on the bottom left. Next, you will want to view the notifications and you should see a message saying that application access was blocked. Click on view application and then it will take you to a list of applications that may have been blocked. Look for Cube Escape Collection and then click on the grey oval to the right. It should change to a blue oval with a checkmark next to it. That means you should now have access. Restart the game and you should have access :)