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The Reward book is the last option in the bottom left of the Homescreen.
https://imgur.com/a/KNkkvHw
Do you "bought" her with real money or reward points (keys)?
if you just unlocked her leader NOD, then the same scenario, just customize your deck before entering a game
I purchased with real money.
I also have claimed the summer sorice skin and the duchess of toussent skin. (parden if spelling wrong)
I dont see any, all I see is the reward skins which say get unlocked. all say 0/x
You have some kind of crush on Anna, haven't you?
If you can't equipp those skins in the screen I took my screenshots, then I would contact official support.
https://www.dropbox.com/s/xek0low14e8rhfk/anna.jpg?dl=0
thats what I see, I dont see the hana at the bottom
Use Nilfgaard deck...instead of Scoia'tael one.
Think they need to give a little more info before purchase for us new steamers.
I will have a peep
Well at least if anyone else has the issue they will know what to do. :(