Guild Wars 2

Guild Wars 2

How to sign in to arena.net to create support ticket?
It won't accept my steam credentials, and they suspended my account for some reason.
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Showing 1-10 of 10 comments
You can send a ticket IG if you still have access to it

Or by Email : support@guildwars2.com

Check this too :

https://help.guildwars2.com/hc/en-us/articles/230515328-Problems-Receiving-ArenaNet-Emails
Last edited by cannabis; Mar 7 @ 3:45pm
help.guildwars2.com/home

Try logging in with your Steam account. If that doesn't work, you may need to create a new ArenaNet account.

https://account.arena.net/register?alt=gw2

When submitting your support ticket, be sure to mention you're using a Steam account and provide your Steam ID if possible.
Last edited by cLoWnHaTe; Mar 8 @ 8:59am
ytisrite Mar 11 @ 7:58am 
They might've straight up deleted your account like they did with mine after using a VPN. If that happened, even Anet's support can't help you recover it.
cannabis Mar 11 @ 10:37am 
Originally posted by ytisrite:
They might've straight up deleted your account like they did with mine after using a VPN. If that happened, even Anet's support can't help you recover it.

They do not delete account for use of a VPN.
ytisrite Mar 11 @ 12:02pm 
Originally posted by cannabis:
Originally posted by ytisrite:
They might've straight up deleted your account like they did with mine after using a VPN. If that happened, even Anet's support can't help you recover it.

They do not delete account for use of a VPN.

Okay connect to a VPN then log in to your Anet account by any means. I may be wrong then.
Originally posted by cannabis:
Originally posted by ytisrite:
They might've straight up deleted your account like they did with mine after using a VPN. If that happened, even Anet's support can't help you recover it.

They do not delete account for use of a VPN.
They do and have done it many times. They do it as a countering measure to combat bot accounts etc.
Originally posted by wikileakseu:
Originally posted by cannabis:

They do not delete account for use of a VPN.
They do and have done it many times. They do it as a countering measure to combat bot accounts etc.

There are a lot of reports of bans or locked accounts, but not account deletions.
They do ban for VPNs though
ytisrite Mar 12 @ 7:04am 
Originally posted by DarkSlayer197:
Originally posted by wikileakseu:
They do and have done it many times. They do it as a countering measure to combat bot accounts etc.

There are a lot of reports of bans or locked accounts, but not account deletions.

Really? Because when I try to log in to my account it returns a null page.
ytisrite Mar 12 @ 7:04am 
Originally posted by wikileakseu:
Originally posted by cannabis:

They do not delete account for use of a VPN.
They do and have done it many times. They do it as a countering measure to combat bot accounts etc.

Shh don't ruin this for me.
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