Guild Wars 2

Guild Wars 2

ajikeshi Sep 15, 2022 @ 10:17am
Buying Living World on Steam not possible?
hey devs, how come i cannot buy the Living World expansions in Steam?

or do you actually expect me to buy the "expansions" twice in order to buy it?
Originally posted by Ashrala:
Originally posted by ajikeshi:
enough venting now... and i hope an anet employee sees this and takes my criticism to heart. :steammocking:

They most likely won't. The Steam forums are not the major stomping ground of Anet, it's the GW2 official forums they pay more attention to and tend to respond more frequently on or you have to contact customer service directly.
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Showing 1-15 of 17 comments
Mattzio Sep 15, 2022 @ 10:21am 
you can buy them in-game
Nico Sep 15, 2022 @ 10:23am 
You can only buy the Living World on Steam directly with the complete edition, if you buy even a single expansion here the collection is no longer purchasable and is only giftable. So then you no longer can use the deal to get it for 40€ and instead have to buy it with 4160 gems ingame, which costs roughly 52€, though you then at least can convert gold into gems to at least save some money. Also, don't think about buying gem cards, only buy gems ingame via the steam wallet.

So yeah, don't worry, you can't buy the expansions twice, even if you would want to. But I do agree on that it's quite weird that they made a static bundle instead of a variabl eone, but I guess they wanted to avoid the pain of having to take care of of players who first buy some chapters or seasons with gems and then want to buy the rest with the Steam purchase or something similar. Like this it only really can happen for season 2.
ajikeshi Sep 15, 2022 @ 10:33am 
Originally posted by Nico:
You can only buy the Living World on Steam directly with the complete edition, if you buy even a single expansion here the collection is no longer purchasable and is only giftable..


that is exactly my point.. why prevent people from giving them money?

Originally posted by Nico:
instead have to buy it with 4160 gems ingame, which costs roughly 52€

Yeah i already found out that this is possible.
is anet so desperate for funding that they F over potential new customers to the point (in my case) of already trying to refund?

My Issue isnt the pricing (even considering they expect you to pay a premium for 10 year old content), it is about "comfort" and a welcoming attitude to new players into their "ecosystem/game" and on a regular basis you only get the middlefinger from anet in either game design/story telling/storefront

tbh... the way anet handle things here on steam makes this the first purchase on steam i really regret

enough venting now... and i hope an anet employee sees this and takes my criticism to heart. :steammocking:
The author of this thread has indicated that this post answers the original topic.
Ashrala Sep 15, 2022 @ 10:55am 
Originally posted by ajikeshi:
enough venting now... and i hope an anet employee sees this and takes my criticism to heart. :steammocking:

They most likely won't. The Steam forums are not the major stomping ground of Anet, it's the GW2 official forums they pay more attention to and tend to respond more frequently on or you have to contact customer service directly.
ajikeshi Sep 15, 2022 @ 10:59am 
Originally posted by Ashrala:
They most likely won't. The Steam forums are not the major stomping ground of Anet, it's the GW2 official forums they pay more attention to and tend to respond more frequently on or you have to contact customer service directly.

ah, the good old... take the money and head in the sand tactic xD
Ashrala Sep 15, 2022 @ 12:14pm 
Originally posted by ajikeshi:
ah, the good old... take the money and head in the sand tactic xD

Well, it's actually more like the Steam platform is only a secondary thing for them. The company has never, up until now, gone about any other way of putting the game on other platforms, so they probably do not have as big of a team managing Steam stuff as they do their own client. Which kind of makes sense, because Steam, from a business perspective, to Anet, is basically another party. However, I have never had problems with their customer service when I've had to contact them with an issue.
Vyse Sep 15, 2022 @ 1:59pm 
You can buy them in the Ingame Store for Gems or for Gold :D
Gh0st.exe Sep 15, 2022 @ 2:55pm 
So yeah, don't worry, you can't buy the expansions twice, even if you would want to. But I do agree on that it's quite weird that they made a static bundle instead of a variabl eone, but I guess they wanted to avoid the pain of having to take care of of players who first buy some chapters or seasons with gems and then want to buy the rest with the Steam purchase or something similar. Like this it only really can happen for season 2.
I guess it also has something to do with living world being linked to expansions, as in "you cant access the living world chapters without having the expansion they take place in". If i remember correctly, even in their stand-alone client, you can only purchase living world chapters if their respective expansion is unlocked on that account.

Originally posted by ajikeshi:
Originally posted by Nico:
You can only buy the Living World on Steam directly with the complete edition, if you buy even a single expansion here the collection is no longer purchasable and is only giftable..


that is exactly my point.. why prevent people from giving them money?

Originally posted by Nico:
instead have to buy it with 4160 gems ingame, which costs roughly 52€

Yeah i already found out that this is possible.
is anet so desperate for funding that they F over potential new customers to the point (in my case) of already trying to refund?

My Issue isnt the pricing (even considering they expect you to pay a premium for 10 year old content), it is about "comfort" and a welcoming attitude to new players into their "ecosystem/game" and on a regular basis you only get the middlefinger from anet in either game design/story telling/storefront

tbh... the way anet handle things here on steam makes this the first purchase on steam i really regret

enough venting now... and i hope an anet employee sees this and takes my criticism to heart. :steammocking:
I mean, its literally on the storepage, isnt it? You can either buy the expansions, or the "complete edition" with expansions + living world. At no point do you see a "living world only" DLC pack. It even mentions that they will need to be bought separately a bit further down on the storepage.
Is the situation as it is now "unfavorable"? Maybe. But its far from the "middle finger / player-unfriendly attitude" you try to imply here. If i am honest, it looks more like a "i just bought it without so much as checking, and now i blame the company for the consequences of my lack of interest" situation on your part.
Yuubi Sep 16, 2022 @ 2:49am 
Honestly a shame they don't offer it seperatly or take away what you already got from the bundle, i couldn't get everything at once so i grabbed HoT & PoF and now i am ♥♥♥♥♥♥
Sychon Sep 16, 2022 @ 4:40am 
Originally posted by ajikeshi:
they expect you to pay a premium for 10 year old content
Most (i.e. all) other MMOs hide their premium rate behind a subscription fee that you have to pay continuously as long as you want to keep playing. Not to mention that games like ESO actually inconveniences you in a major way if you don't sub, even though it's "optional".

GW2 does not have that. It has an upfront cost that one can argue is a bit higher than most other games, but no, not even that, really. And then you can play the game for as long as you want with as many breaks as you want without losing any progress.

I spent about £250 on the whole game in ten years. I couldn't play many other MMOs for much more than a year for that much when you combine their upfront cost and sub fee.

For new players, the complete package costs £86 ($100). I think that's more than fair, considering that's all you HAVE TO pay in order to play all the content that there is and without any time limit.

Why is the lack of subscription never considered with GW2? It makes for a huge difference in dollars-per-hours-played, or whatever metric you want to measure its value in.

Also, only the base game is 10 years old and that's the part that's free. What you pay for are the combined releases of the past 8 years, the last Expansion being barely older than 6 months.
Last edited by Sychon; Sep 16, 2022 @ 4:43am
Xylion Sep 16, 2022 @ 4:43am 
Originally posted by ajikeshi:
pay a premium for 10 year old content)
pay a one-time purchase price for 10 years of content.

There, fixed it for you.

As a comparison, you would have to spend more than 350€ for ESO DLCs.
Last edited by Xylion; Sep 16, 2022 @ 4:45am
ajikeshi Sep 16, 2022 @ 6:47am 
Originally posted by Yuubi:
Honestly a shame they don't offer it seperatly or take away what you already got from the bundle, i couldn't get everything at once so i grabbed HoT & PoF and now i am ♥♥♥♥♥♥

that is exactly my point!


why would you buy everything at once as a new player, you dont know how exactly the game feels and the unnecessary complicated/obfuscated bundling system with proper expansions and mini expansions (aka living world) inbetween them doesnt make sense if you didnt participate in the game for a longer time already


Originally posted by Xylion:
Originally posted by ajikeshi:
pay a premium for 10 year old content)
pay a one-time purchase price for 10 years of content.

There, fixed it for you.

As a comparison, you would have to spend more than 350€ for ESO DLCs.

the pricing (or even paying) is not the issue here... the issue is that you buy the first (two) expansion and then discover that the part between the base game and the first expansion has been cut out and they expect you to pay for it

akin to buying the lord of the rings trilogy and while you read it... you discover that the bookstore ripped out the first 100 pages of the 2nd and 3rd book and wants to be paid extra for that
Last edited by ajikeshi; Sep 16, 2022 @ 6:52am
Xylion Sep 16, 2022 @ 7:09am 
Originally posted by ajikeshi:
the pricing (or even paying) is not the issue here... the issue is that you buy the first (two) expansion and then discover that the part between the base game and the first expansion has been cut out and they expect you to pay for it
That would have been an issue if steam and anet wouldn't write that down on the steam website, the wiki, the official website, etc.
I understand that it might be a negative experience for a customer, but the only type of customer that will come across this problem, are the ones that didn't actually check what they are buying.

Originally posted by ajikeshi:
akin to buying the lord of the rings trilogy and while you read it... you discover that the bookstore ripped out the first 100 pages of the 2nd and 3rd book and wants to be paid extra for that
Far from a good comparison, because the living story being purchaseable separately is not a secret, nor is it an unusual occurrence.
If you really want to make a comparison with the trilogy, it would be more like buying the 1st and 3rd part even though, by spending a hot minute on the internet, you would realize there's also the 2nd part that you'll have to read in order to connect the 1st and the 3rd book.

Here's the text found on the Steam page:
"Expansions and Living World seasons feature unique rewards and new Masteries to expand your character's abilities. Unlock and upgrade your glider in Guild Wars 2: Heart of Thorns, befriend a stable of mounts with powerful movement skills in Guild Wars 2: Path of Fire, and learn to fish and pilot a skiff in Guild Wars 2: End of Dragons. Each expansion grants access to nine elite specializations that unlock new weapon choices, skills, and abilities for your profession. You'll also be able to select the revenant profession at character creation and channel legendary heroes and villains from Tyria's history.

Living World seasons continue the Guild Wars 2 story between expansions and must be purchased separately through your Story Journal or in Gem Store bundles. Play Living World episodes to unlock new explorable zones, rewards, and Masteries.
"
If you also look at the packs they are offering on steam, you will see that the living story is literally bundled in the Guild Wars 2 - Complete Collection.
Last edited by Xylion; Sep 16, 2022 @ 7:17am
ajikeshi Sep 16, 2022 @ 7:19am 
Originally posted by Xylion:
Originally posted by ajikeshi:
the pricing (or even paying) is not the issue here... the issue is that you buy the first (two) expansion and then discover that the part between the base game and the first expansion has been cut out and they expect you to pay for it
That would have been an issue if steam and anet wouldn't write that down on the steam website, the wiki, the official website, etc.
I understand that it might be a negative experience for a customer, but the only type of customer that will come across this problem, are the ones that didn't actually check what they are buying.

Originally posted by ajikeshi:
akin to buying the lord of the rings trilogy and while you read it... you discover that the bookstore ripped out the first 100 pages of the 2nd and 3rd book and wants to be paid extra for that
Far from a good comparison, because the living story being purchaseable separately is not a secret, nor is it an unusual occurrence.
If you really want to make a comparison with the trilogy, it would be more like buying the 1st and 3rd part even though, by spending a hot minute on the internet, you would realize there's also the 2nd part that you'll have to read in order to connect the 1st and the 3rd book.


your ocmparison is moot as well... i dont watch an entire lets play of the whole game in order to decide what content to buy, thus i dont know what exactly i will get with this content pack. it is the job of the dev/publisher to create a package for the player to enjoy

i have not played this game for years... and i did research what to get and what i would need.. but there are so many outdated and conflicting ressources around that it makes it hard to actually know what you need and get.


anet decided to annoy the customer by doing this (as with you cannot get the bundle with living world when you bought a single expansion pack)
which is not really the standard on steam
Xylion Sep 16, 2022 @ 7:26am 
Originally posted by ajikeshi:
your ocmparison is moot as well... i dont watch an entire lets play of the whole game in order to decide what content to buy, thus i dont know what exactly i will get with this content pack. it is the job of the dev/publisher to create a package for the player to enjoy
You don't need it. But then you have to ask yourself, why did you buy all of the expansions, instead of playing free till level 80, then getting 1 expac to add to that experience and so on.
You clearly bought all of the expansions right away.
All of the details for the living story are, as a matter of fact, written on the steam website.
I updated my previous post, quoting that text as well -
you can find it at the end of it.

The devs/publisher also created a package for the player to enjoy - the complete pack.
It's there, you just didn't want to spend those extra 40€ on it, because you didn't spend 1 additional minute to read what the living story is.


Originally posted by ajikeshi:
i have not played this game for years... and i did research what to get and what i would need.. but there are so many outdated and conflicting ressources around that it makes it hard to actually know what you need and get.
Again, you bought it on steam and on the steam website you have ALL the information needed to figure out what you would have to buy. You didn't do that and now you're blaming the company for your own mistake?
That's why I used the trilogy as an example -
because you have all the info of what you need, to get a full story experience in front of you but you apparently didn't see it for one reason or another and are now stuck with portion of it missing.


Originally posted by ajikeshi:
anet decided to annoy the customer by doing this (as with you cannot get the bundle with living world when you bought a single expansion pack)
which is not really the standard on steam
Nah, they didn't decide to annoy the customers. Some customers though, might have gotten annoyed due to their own mistake.

Edit: I do agree with you on one thing and one thing only - there could probably add more options to buy the game, even though, it's far from an issue as it is, since you can buy the whole LS t separately season by season in-game.

It also doesn't really make much sense to buy 1 expac and the whole living story with it, since some would be still locked away from you, since you wouldn't own the remaining expacs.
Last edited by Xylion; Sep 16, 2022 @ 7:31am
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Date Posted: Sep 15, 2022 @ 10:17am
Posts: 17