Guild Wars 2

Guild Wars 2

AuldWolf 17 maj, 2023 @ 10:39
2
New player retention is bad, ArenaNet!
If you look at both estimations of ArenaNet's own servers, and the very clear evidence presented by Steam charts[steamcharts.com]? Guild Wars 2 is suffering.

I think this is due to how bad the new player experience is. If the new player experience is bad, new player retention will be equally so. Your new player experience is what you use to draw them in, to sell them on the concept.

"Guild Wars 2 doesn't have a subscription!"

That doesn't matter. Guild Wars 2 is funded by the purchase of not just content, but the cash shop. If no one is there to buy future expansions and cash shop items, how is the game going to survive? New player retention is vital to the survival of the game.

So what's the problem?

The new player experience has barely been touched since 2013. It's had a couple of incredibly minor additions to tutorialising, but that's it. There are long-standing bugs and issues that go unfixed. There are instances that crash, hearts and content that can't always be completed properly. And even when the it isn't down to bugs, it's due to the lack of players in old zones.

The same issues have been longstanding because ArenaNet's approach is to rush to develop new content without thinking about what content their new players (and the alts they inevitably make) will be playing. And that isn't the latest expansion.

Even if you ignore the bugs, and the lack of players? The new content just isn't as fun. It's very grindy. Most MMOs greatly reduce the grind of older content so that new players can catch up with what the rest of the playerbase is doing. If ArenaNet did that more, the sheer lack of population in earlier zones wouldn't be a problem.

Summing Up

The new player experience is bad because:

* It starts in content that hasn't been changed since 2013, and depending on the race, this can be some of the least fun content in the game;

* Their focus is on rushing to develop new content, which means everything other than the latest darling is falling into an increasing state of disrepair harming the new player experience;

* The old content hasn't been sped up at all, the grind is as bad as it ever was, and this exacerbates the above issues by keeping the players in disconnected and isolated groups.

The result: New players come away from Guild Wars 2 frustrated, not knowing what all the fuss was about.
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Visar 16-30 av 133 kommentarer
Tuathaqin 18 maj, 2023 @ 7:15 
Pot, kettle, black.
amarrminer 18 maj, 2023 @ 23:17 
Ursprungligen skrivet av Tuathaqin:
Ursprungligen skrivet av amarrminer:

official forums will happily ban you for no reason at all. so most discussions
are on reddit etc. you reap what you sow.
I see plenty of criticism on the official forum. It's when they support it with false statements and/or insult others or the studio, that's when the moderators take action.
Don't do those and you'll be fine.

do you remember when ncsoft had to step in and FORCE them to stop
the side projects and concentrate on this game again?
almost ½ the studio werent working on GW2, but they claimed they were totally commited.
many people called them out on it, and got banned .
thats why many of us will never touch anything from anet again.
they are exactly as evil as EA, just not as successful.
DarkSlayer197 18 maj, 2023 @ 23:32 
Ursprungligen skrivet av amarrminer:
Ursprungligen skrivet av Tuathaqin:
I see plenty of criticism on the official forum. It's when they support it with false statements and/or insult others or the studio, that's when the moderators take action.
Don't do those and you'll be fine.

do you remember when ncsoft had to step in and FORCE them to stop
the side projects and concentrate on this game again?
almost ½ the studio werent working on GW2, but they claimed they were totally commited.
many people called them out on it, and got banned .
thats why many of us will never touch anything from anet again.
they are exactly as evil as EA, just not as successful.
I would need a source for that claim.
DarkSlayer197 19 maj, 2023 @ 3:23 

Ursprungligen skrivet av armyguy:
Ursprungligen skrivet av DarkSlayer197:
I would need a source for that claim.
As always, sitting on your high horse, throwing around "your facts" while demanding others to validate their facts. I remember this and if you had been playing for as long as you imply, you should remember this as well.
https://www.geekwire.com/2019/guild-wars-2-developer-arenanet-confirms-layoffs-canceled-projects/
https://variety.com/2019/gaming/news/guild-wars-2-arenanet-layoffs-ncsoft-1203145724/
https://kotaku.com/guild-wars-2-developer-arenanet-plans-for-mass-layoffs-1832799804
https://en-forum.guildwars2.com/topic/49117-discussion-thread-arenanet-news-of-21-february-2019-merged/page/35/


Oh no, how dare I ask for a source....

In any case, my question was for
almost ½ the studio werent working on GW2, but they claimed they were totally commited.
many people called them out on it, and got banned .
thats why many of us will never touch anything from anet again.

Layoffs were well known.
Senast ändrad av DarkSlayer197; 19 maj, 2023 @ 3:23
Q 19 maj, 2023 @ 4:20 
Ursprungligen skrivet av DarkSlayer197:
Ursprungligen skrivet av armyguy:
As always, sitting on your high horse, throwing around "your facts" while demanding others to validate their facts. I remember this and if you had been playing for as long as you imply, you should remember this as well.
https://www.geekwire.com/2019/guild-wars-2-developer-arenanet-confirms-layoffs-canceled-projects/
https://variety.com/2019/gaming/news/guild-wars-2-arenanet-layoffs-ncsoft-1203145724/
https://kotaku.com/guild-wars-2-developer-arenanet-plans-for-mass-layoffs-1832799804
https://en-forum.guildwars2.com/topic/49117-discussion-thread-arenanet-news-of-21-february-2019-merged/page/35/


Oh no, how dare I ask for a source....

In any case, my question was for
almost ½ the studio werent working on GW2, but they claimed they were totally commited.
many people called them out on it, and got banned .
thats why many of us will never touch anything from anet again.

Layoffs were well known.

hehehe they always lurking here waiting for the moment to publish more anti-gw2 propaganda, the amount of time they invest in this place to make gw2 looks bad is mind blowing, i srsly think they got banned or maybe they soulbinded a precursor or deleted

The onus probandi principles can be applied to forum discussions specially when people use fallacies.
"In a legal dispute, one party has the burden of proof to show that they are correct, while the other party had no such burden and is presumed to be correct. The burden of proof requires a party to produce evidence to establish the truth of facts needed to satisfy all the required legal elements of the dispute.

The burden of proof is usually on the person who brings a claim in a dispute. It is often associated with the Latin maxim semper necessitas probandi incumbit ei qui agit, a translation of which is: "the necessity of proof always lies with the person who lays charges.


As i said and obviously lol there's no legal dispute or trial whatsoever lmao but the principles are applied in any kind of discussion. If you say that the sky is green and people tell ya it's blue, you show them evidence to support your claim.

One of their main arguments or "evidence" to support the idea that gw2 is dead or dying is that steamcharts shows 3 to 4k players conveniently ignoring the fact that those numbers reflect only concurrent players, the people who were playing the game at some specific time, eg: the 3k playing at 3:00 p.m are not the same 3k playing at 5:00pm and it doesn't reflect the entire amount of gw2 players using steam accounts and ofc obviously it doesn't tell the global amount including the ones with accounts made in arena net site.

Armyguy talks about the 2019 layoffs that's almost 3 years and a half and the game still here so where's the "apocalypse" ??? and bear in mind every publisher, studio etc does that every now and then, it's not unusual neither having key members leaving studios to pursue other opportunities in the gaming industry.
Senast ändrad av Q; 19 maj, 2023 @ 4:37
ah_puch 19 maj, 2023 @ 6:23 
Ursprungligen skrivet av amarrminer:
do you remember when ncsoft had to step in and FORCE them to stop
the side projects and concentrate on this game again?
almost ½ the studio werent working on GW2, but they claimed they were totally commited.
many people called them out on it, and got banned .
thats why many of us will never touch anything from anet again.
they are exactly as evil as EA, just not as successful.

Funny thing is, all the fans who don't have a clue on the game's history are trying to convince themselves and other's the game is not in maintenance mode. Even funnier is they started making such baseless claims right after GW2 studio has shrinked by another 20% in February 2023. Player numbers, content releases and quality are at an all time low. No ceo, lead system designer or a community manager. All spoonfed into thinking bug fixes and tweaking class damage numbers are "content". What a sad year for GW2. 2022 was already a big low, 2023 turned out to be even worse.
Senast ändrad av ah_puch; 19 maj, 2023 @ 7:30
ah_puch 19 maj, 2023 @ 6:38 
Ursprungligen skrivet av Lord Cheetoz:

The burden of proof is usually on the person who brings a claim in a dispute. It is often associated with the Latin maxim semper necessitas probandi incumbit ei qui agit, a translation of which is: "the necessity of proof always lies with the person who lays charges.

Since no one could ever dispute steam players of GW2 being ridiculously low compared to ESO other than some vague excuses, here is your chance to shine. Let yourself be free of the burden of proof since you claimed GW2 players are "so much higher than steam". Nothing so far supports that claim, in game player numbers, lfg listings, revenues, weak social media presence all indicate the opposite of what you're claiming.

Ursprungligen skrivet av Lord Cheetoz:
One of their main arguments or "evidence" to support the idea that gw2 is dead or dying is that steamcharts shows 3 to 4k players conveniently ignoring the fact that those numbers reflect only concurrent players

Only 3k concurrent players are beyond dead for a free to play mmo.

Ursprungligen skrivet av Lord Cheetoz:
the people who were playing the game at some specific time, eg: the 3k playing at 3:00 p.m are not the same 3k playing at 5:00pm

4,182 players 24 hour peak. There goes your argument about specific times and timezones.

Ursprungligen skrivet av Lord Cheetoz:
and it doesn't reflect the entire amount of gw2 players using steam accounts and ofc obviously it doesn't tell the global amount including the ones with accounts made in arena net site.

Which you have no information or proof of, just wild guestimates about some imaginary big population that doesn't exist.

8.2k all time peak, a lot of them coming from veteran players who started a reddit campaign to "come on let's all download steam and support the numbers let's goo!" and later finding a way to use the steam launcher with anet account. All those desperate attemps at reaching for straws only ever resulted in 8.2k?

If you wanna talk about global numbers including accounts made out of Steam, ESO simply dwarves GW2 in every which way. ESO already has a huge PC population but also has a very big Playstation population and a smaller Xbox population.

Steam percentage of ESO is a tiny fraction and even then it's 5-6 times bigger than GW2. You'd maybe have an argument if the difference was like 5% and not 75%.

Ursprungligen skrivet av Lord Cheetoz:
Armyguy talks about the 2019 layoffs that's almost 3 years and a half

A huge wave of layoffs have decimated the company just 60 days ago this year as well.

Ursprungligen skrivet av Lord Cheetoz:
and the game still here so where's the "apocalypse" ???

It's here but in maintenence mode. Successful mmo games don't have 12 months of content droughts, ever. Even worse, what they came up with after 12 months of nothing was such low effort and quality, it's understandable they waited so long to sell more copies of EoD.


Ursprungligen skrivet av Lord Cheetoz:
and bear in mind every publisher, studio etc does that every now and then, it's not unusual neither having key members leaving studios to pursue other opportunities in the gaming industry.

Every publisher and studio? Which of the big three had major layoffs in 4 years, firing 20% of the devs, TWICE? Even for a small, indie studio with a mediocre mmo like Anet that's just too much.
Senast ändrad av ah_puch; 19 maj, 2023 @ 7:32
Tuathaqin 19 maj, 2023 @ 6:58 
@ah_puch

ANet doesn't have a CEO. It has Studio Directors, much like how Bethesda Game Studios has a Studio Director and an Executive Producer. It's the parent companies that have the big titles in both cases.

Also, from the latest Studio Update:
Q: Do smaller expansions mean that there are fewer developers working on Guild Wars 2?

Nope, quite the contrary. In fact, thanks to the growth that Guild Wars 2 saw in 2022, we’re increasing the size of the Guild Wars 2 development team—largely in content and systems design. We’ve already hired a bunch of new folks since January, and we’ll be opening additional roles throughout the year.

Are you ready to openly accuse them of lying?
Come on, be a man and type those words plainly and simply.
I know you won't.
Senast ändrad av Tuathaqin; 19 maj, 2023 @ 6:58
ah_puch 19 maj, 2023 @ 7:16 
Ursprungligen skrivet av Tuathaqin:
ANet doesn't have a CEO. It has Studio Directors, much like how Bethesda Game Studios has a Studio Director and an Executive Producer. It's the parent companies that have the big titles in both cases.

Zenimax Online Studios are the developers of ESO not Bethesda. Zenimax has a CEO. Anet are the developers of GW2. Where is the CEO? That means they have no control on their own and are directly ordered by NCSoft which ironically makes GW2's future even more grim while you were trying to argue the opposite.

Ursprungligen skrivet av Tuathaqin:

Also, from the latest Studio Update:
Q: Do smaller expansions mean that there are fewer developers working on Guild Wars 2?

Nope, quite the contrary. In fact, thanks to the growth that Guild Wars 2 saw in 2022, we’re increasing the size of the Guild Wars 2 development team—largely in content and systems design. We’ve already hired a bunch of new folks since January, and we’ll be opening additional roles throughout the year.

Are you seriously basing your arguments on carefuly worded and yet empty marketing statements? No wonder they make easy bank on easy customers who don't question the "authority".

They made very optimistic statements prior to EoD launch as well and what actually happened? February 2022 to May 2023, in a span of 15 months. EoD + Gyala Delves (unfinished). Yikes.

Ursprungligen skrivet av Tuathaqin:
Are you ready to openly accuse them of lying?

Yes. They have lied many times before and they will continue to do so because players have enabled them for so long.

Are you ready to openly accuse them of not lying? If so, provide proof showing what they promised and what they actually delivered between 2019-2023.

Ursprungligen skrivet av Tuathaqin:
Come on, be a man and type those words plainly and simply.
I know you won't.

Take a deep breath and spend some time outside. It's just a game.
Senast ändrad av ah_puch; 19 maj, 2023 @ 7:28
Tuathaqin 19 maj, 2023 @ 7:40 
Ursprungligen skrivet av ah_puch:
Zenimax Online Studios are the developers of ESO not Bethesda. Zenimax has a CEO. Anet are the developers of GW2. Where is the CEO? That means they have no control on their own and are directly ordered by NCSoft which ironically makes GW2's future even more grim.
Zenimax Online Studios has a president. What you are thinking of is the parent company, Zenimax Media. Which is the parent company of Bethesda Game Studios, too, of Todd Howard fame, which works perfectly fine without anyone being named CEO. Which was my point. Thanks for letting me explain it. Again.
Are you seriously basing your arguments on carefuly worded and yet empty marketing statements?
I absolutely disagree with the description of their Studio Update. Also, I am not arguing anything. You are.

You are saying they are lying. Well, then bring on the evidence. And I mean evidence. Not conjecture, not baseless accusations, not vocalizations of disapproval. (I mean, that's just... yikes. You know?)

At least you said it plainly as I asked. Colour me impressed.
Good luck.
Senast ändrad av Tuathaqin; 19 maj, 2023 @ 7:40
yivya 19 maj, 2023 @ 12:38 
Ursprungligen skrivet av ah_puch:
Have you started playing GW2 in August of 2012? Do you have more than 7000 hours clocked in? Unless the answer is yes to both questions, the validity of anything you said goes out the window as you know less about the game and its history. Or maybe you were referring to yourself this whole time in a shocking twist, who knows.

Yes :brownchicken:
ThugDragonz 19 maj, 2023 @ 14:39 
The thing that is stopping me from trying it is the expansions. They say it's a FREE game... WHICH it is not, it's a more free trial. The pay to convenience is strong in this game from what I read and heard.
DarkSlayer197 19 maj, 2023 @ 14:57 
Ursprungligen skrivet av armyguy:
The consequences of yet another example of ANet's lack of leadership and common sense. Of course we can't give exact numbers of people banned, they are never published. That would also fall under common sense. Asked the question and answer delivered. Don't really care if it doesn't fall within with your narrative.

I made no narrative, and in fact the claim held a narrative I ask proof of which none was provided. Asking for a source isn't making a narrative. That is just... silly. Very very silly.
Frost 19 maj, 2023 @ 15:40 
Ursprungligen skrivet av LvGamer:
The thing that is stopping me from trying it is the expansions. They say it's a FREE game... WHICH it is not, it's a more free trial. The pay to convenience is strong in this game from what I read and heard.

Pretty much. I will say though, just buying the first package which contains the first two expansions is more than enough to get started, while also fully unlocking your account.

The only thing that really sucks is bank space, which is pitifully small unless you buy bank tabs from the gem store. Kinda like Path of Exile, where tabs are pretty much mandatory if you want to play the game long term.

Generally though, yeah. Monetization is probably the biggest factor in turning away new players.

Senast ändrad av Frost; 19 maj, 2023 @ 15:47
Ursprungligen skrivet av LvGamer:
The thing that is stopping me from trying it is the expansions. They say it's a FREE game... WHICH it is not, it's a more free trial. The pay to convenience is strong in this game from what I read and heard.
I mean, yeah, that's kind of how all free-to-play games work. With the exception of tech demos and small-scale indie projects, there are no truly "free" games - you're virtually never expected to be able to do everything without ever spending a cent. Some games are more generous than others in this regard - for example Warframe, which has a robust trading economy permitting players to exchange premium currency, thus letting the whales "pick up the slack" for the 100% F2P'ers so both can prosper - but at the end of the day it's a business, the whole point is to make money off of people one way or another.

Nothing for nothing, I still firmly believe - and will continue to reiterate - that Guild Wars 2 has one of if not the most player-friendly monetization schemes on the entire MMO market. The amount of money you need to pay for the Complete Edition currently may seem like a lot all at once, but in reality you're getting permanent access to about eight years' worth of content for less money than you'd normally pay for a single year's subscription in a more "traditional" MMO.
Senast ändrad av Totally Innocent Chatbot; 19 maj, 2023 @ 16:58
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