Strinova
Fulcrum.Armulus  [ontwikkelaar] 24 nov 2024 om 5:17
About launching and crushing...
This can be caused by many reasons. We will collect this information.
Origineel geplaatst door Fulcrum.Armulus:
If you have a crash problem, we need to see your Dump file. There is not ONE reason why sometimes the game crashes. This is a convoluted process and I can't help you here on steam. You need to navigate to the FAQs in the game and see the more thorough explanation there.

IF YOUR GAME CRASHES IMMEDIATELY: then you need to send the files through email service01@strinova.com. Now, here's an in-depth explanation on where you can find the files:
https://docs.google.com/document/d/1Nt-snhQt5I7Wa_ktKSqNUfaRmprc-qEChGFvmRIZebE/edit?tab=t.0

Now, Steam sometimes censors links, so let's hope they don't do it with this because it's just an explanation with screenshots, on how to get the files we need to figure out what causes the crashes.
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My problem is that it doesn't start, it appears
lowlevelfatalerror (file:unknown)(line:198)
unreal engine is exiting due to d3d device being lost. (error: 0x0-´s_ok´), already tried updating windows and nvidia drivers but nothing
Hi, did anyone found a fix for launcher not showing after starting the game from steam ? it pops up for a second and goes away nothing in the taskbar and weird thing is steam says im ingame and the game is running but its not so is there a fix for this? i already verified the game files and no issue. i dont think there was an update today which caused it because i played it last night without issue.
game keeps crashing during match, its becoming tiresome, two times in like 2/3 minutes, just deleted the game, i'll try to install it again later

edit: yeah, i tried it again and keeps crashing mid match, i'll delete it and when it's fixed i'll play again
Laatst bewerkt door Megumi; 16 dec 2024 om 15:45
Whats with the game constantly crashing on Steam Deck or steam OS geez every time they decide to update they break it in the launcher or game lobby. Please fix for Linux
Origineel geplaatst door Rockey88L:
Hi, did anyone found a fix for launcher not showing after starting the game from steam ? it pops up for a second and goes away nothing in the taskbar and weird thing is steam says im ingame and the game is running but its not so is there a fix for this? i already verified the game files and no issue. i dont think there was an update today which caused it because i played it last night without issue.
well i fixed it by restarting steam so if that helps anyone
Constantly disconect in game 2-3 per match "annomaly detection...". Yesterday i play about 8h and didnt game do like that.
my strinova keep refering me to website or comunity something like that when im login to the game, it's my first time playing it
Also having this issue, the game worked for 2.5 hours then randomly started getting this error and the game crashing. LowLevelFatalError [File:Unknown] [Line: 27] The game resource file is corrupted, please repair game and try again.
what is steam client be cause i want to play the game but i cant because it says to run it on that buti cnat figure it out
Origineel geplaatst door John97:
Game launcher often popped up in the middle of the game
It's annoying when i was in a middle of a match and then for whatever reason the main launcher where i was supposed to press start to play kept popping up randomly and throwing me back to desktop. It doesn't happened only once but so many times. I hope there's fix for this.
I'm still getting random freezes after 30-60 minutes of playtime which also crashes Steam. I have to end the game in task manager and relaunch Steam to play again. I can't submit crash files as indicated in the pinned Google Docs because they don't exist. This is super annoying.
Laatst bewerkt door HyphenSam; 24 dec 2024 om 5:12
seen a few people with the same issue, the game launches through steam, but the only thing that pops up is the message to run through steam client, which as far as I'm aware is default when playing from steam
no solutions I've seen here appear to be working for me
Having this issue randomly now, launcher opens, appears for exactly half a second then disappears and closes instantly. no popup, no error, nothing..

a crashsight log is created each time, here's one

Mon Jan 13 17:20:39 2025:Begin get access info
Mon Jan 13 17:20:39 2025:app:[fa725c4177],domain:[pc.crashsight.qq.com]
Mon Jan 13 17:20:39 2025:expuid is BA97922D9BE24ECD9B3FCA373085D65E
Mon Jan 13 17:20:40 2025:response code is 200
CLOSE LOG!

This is the whole log. not very helpful.
Origineel geplaatst door CoffeeKitty:
Having this issue randomly now, launcher opens, appears for exactly half a second then disappears and closes instantly. no popup, no error, nothing..

a crashsight log is created each time, here's one

Mon Jan 13 17:20:39 2025:Begin get access info
Mon Jan 13 17:20:39 2025:app:[fa725c4177],domain:[pc.crashsight.qq.com]
Mon Jan 13 17:20:39 2025:expuid is BA97922D9BE24ECD9B3FCA373085D65E
Mon Jan 13 17:20:40 2025:response code is 200
CLOSE LOG!

This is the whole log. not very helpful.
Same issue here. The Launcher opened mid-game and the game closes itself, oddly enough I got a "stopped working" crash related to an AMD file (atidxx64), which is really odd since I'm on the latest drivers available for my GPU (RX 580, 8GB), yesterday I played as well and I didn't had any issues
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