Strinova

Strinova

Fulcrum.Armulus  [developer] Nov 21, 2024 @ 10:36pm
Verification Issues + Korean Region Issues
If you can't log in, or have verification issues, it may be because either something from the backend, or at some point the account is linked to Korea. The game doesn't allow you to change country after you selected it for security reasons. If you need this fixed, we will need your email address or Uid. Please provide that and the country you are in.
Originally posted by Fulcrum.Armulus:
If you got assigned to Korea and need that fixed, we will need your UID (if you don't have it yet since you haven't registered, then the email at which you register it), and the country you need to be switched to.

In principle, I don't want Steam to be where this kind of technical stuff gets resolved, but it's reasonable that the first few days are overwhelming. You can reply to this thread with the aforementioned info. (I understand if you don't want your email posted in a public forum, so please use the customer service function, or the Discord forum in that case).

I'm doing this to mitigate some pressure from discord and customer service.
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Showing 1-15 of 25 comments
Can NA players are able to play this game?
I do see this identification verfication stuff. And I need Korean cellphone to do it but I live in the USA. WTF is this?
Fulcrum.Armulus  [developer] Nov 21, 2024 @ 5:01pm 
If you chose Korea in your region when you start the game, we will have to go through Korean compliance processes, no matter where you physically live.
Originally posted by Fulcrum.Armulus:
If you chose Korea in your region when you start the game, we will have to go through Korean compliance processes, no matter where you physically live.
Oh I see. But when I launched the starter, I didn't even see the location selection. I participated in CBT. Does it relate to that?
Fulcrum.Armulus  [developer] Nov 21, 2024 @ 5:13pm 
Originally posted by 게이머 앤드류:
Originally posted by Fulcrum.Armulus:
If you chose Korea in your region when you start the game, we will have to go through Korean compliance processes, no matter where you physically live.
Oh I see. But when I launched the starter, I didn't even see the location selection. I participated in CBT. Does it relate to that?
Did you use your CBT account? We didn't wipe the accounts registration, only the game files. So if you selected Korea region during CBT that might be it. Otherwise, did it auto-select Korea when your ip's in NA? Then that's a bug. Steam is bad at bug report because I can't see your screen. Try post it on Discord.
Originally posted by Fulcrum.Armulus:
Originally posted by 게이머 앤드류:
Oh I see. But when I launched the starter, I didn't even see the location selection. I participated in CBT. Does it relate to that?
Did you use your CBT account? We didn't wipe the accounts registration, only the game files. So if you selected Korea region during CBT that might be it. Otherwise, did it auto-select Korea when your ip's in NA? Then that's a bug. Steam is bad at bug report because I can't see your screen. Try post it on Discord.
OK. I think I must have chose South Korea region during CBT. I'll post it in Discord.
Fulcrum.Armulus  [developer] Nov 21, 2024 @ 5:28pm 
Originally posted by 게이머 앤드류:
Originally posted by Fulcrum.Armulus:
Did you use your CBT account? We didn't wipe the accounts registration, only the game files. So if you selected Korea region during CBT that might be it. Otherwise, did it auto-select Korea when your ip's in NA? Then that's a bug. Steam is bad at bug report because I can't see your screen. Try post it on Discord.
OK. I think I must have chose South Korea region during CBT. I'll post it in Discord.

Drop your uid.
Originally posted by Fulcrum.Armulus:
Originally posted by 게이머 앤드류:
Oh I see. But when I launched the starter, I didn't even see the location selection. I participated in CBT. Does it relate to that?
Did you use your CBT account? We didn't wipe the accounts registration, only the game files. So if you selected Korea region during CBT that might be it. Otherwise, did it auto-select Korea when your ip's in NA? Then that's a bug. Steam is bad at bug report because I can't see your screen. Try post it on Discord.
OK, I think this is a bug. When I download the launcher from Steam, it automatically lead to KOREA location. I can't login from the beginning.
Originally posted by Fulcrum.Armulus:
Originally posted by 게이머 앤드류:
OK. I think I must have chose South Korea region during CBT. I'll post it in Discord.

Drop your uid.
Is this uid thing from Steam?
Fulcrum.Armulus  [developer] Nov 21, 2024 @ 5:41pm 
Originally posted by 게이머 앤드류:
Originally posted by Fulcrum.Armulus:

Drop your uid.
Is this uid thing from Steam?
Nono, your in-game id. It should be left top corner.
Originally posted by Fulcrum.Armulus:
Originally posted by 게이머 앤드류:
Is this uid thing from Steam?
Nono, your in-game id. It should be left top corner.
I'll be back in a bit. Because I deleted the game and downloading it again to see if I can solve the problem by this way. The problem was I wasn't even able to login from the firstplace due to verfication.
Originally posted by 게이머 앤드류:
Originally posted by Fulcrum.Armulus:
Nono, your in-game id. It should be left top corner.
I'll be back in a bit. Because I deleted the game and downloading it again to see if I can solve the problem by this way. The problem was I wasn't even able to login from the firstplace due to verfication.
is this uid email? If it is numbers, then I don't see it because I can't login.
Last edited by 게이머쭈니(Jun); Nov 21, 2024 @ 6:18pm
Happy Mushroom Nov 21, 2024 @ 6:43pm 
What is this authenticaation??????????
I live in Buckhead GA, and they tell me to use Korean phone to authenticate i mean i live in US how am i supposed to play the game????
Same here. I couldn't login. I've been complaining about this.
Happy Mushroom Nov 21, 2024 @ 7:00pm 
Originally posted by 게이머 앤드류:
Same here. I couldn't login. I've been complaining about this.
아니 미국사람은 하지 말라는건가? ㅋㅋㅋㅋㅋㅋㅋㅋ 나 한국핸드폰 없는데
Fulcrum.Armulus  [developer] Nov 21, 2024 @ 7:13pm 
Originally posted by 게이머 앤드류:
Originally posted by 게이머 앤드류:
I'll be back in a bit. Because I deleted the game and downloading it again to see if I can solve the problem by this way. The problem was I wasn't even able to login from the firstplace due to verfication.
is this uid email? If it is numbers, then I don't see it because I can't login.
We can try that.
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