Strinova

Strinova

 This topic has been pinned, so it's probably important
Fulcrum.Armulus  [developer] Nov 24, 2024 @ 5:22am
Assigned to the wrong region.
We are not yet sure what caused the region issue. If you have this issue, please submit a ticket through customer service on the right side of the game UI. We do see those, and it's just easier to collect the information. We will switch it to your residence region in the backend. This is a temporary fix. A more thorough announcement is coming later.
Last edited by Fulcrum.Armulus; Nov 25, 2024 @ 6:08pm
Originally posted by Fulcrum.Armulus:
A lot of people are asking why they are assigned to the wrong region. The region assignment is meant to be based on network optimization. Meant to be at least. There are mistakes in this process, so if you want to be switched to a different server, please please submit a customer service ticket. We get through those relatively quickly, about twice or three times a week.
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Showing 1-15 of 32 comments
Starting launcher leads to the wrong region.
I am living in the USA right now and started launcher leads to Korea region. I am using language settings as Korea but.... is this relate to that?
Last edited by 귀염둥이 쓰즈나; Nov 21, 2024 @ 6:53pm
Is there any way to change the region from the start?
Last edited by 귀염둥이 쓰즈나; Nov 21, 2024 @ 6:15pm
https://imgur.com/a/Mvg74DN

When I start the launcher, this is the first thing I see it. I made a new account and still getting this!!!! I can't login at all! P.S. I downloaded the game from Steam.
Last edited by 귀염둥이 쓰즈나; Nov 21, 2024 @ 6:54pm
Fulcrum.Armulus  [developer] Nov 21, 2024 @ 7:40pm 
Originally posted by 게이머 앤드류:
https://imgur.com/a/Mvg74DN

When I start the launcher, this is the first thing I see it. I made a new account and still getting this!!!! I can't login at all! P.S. I downloaded the game from Steam.

What's the email you used for registration? You can DM it to me.
Last edited by Fulcrum.Armulus; Nov 21, 2024 @ 7:41pm
Originally posted by Fulcrum.Armulus:
Originally posted by 게이머 앤드류:
https://imgur.com/a/Mvg74DN

When I start the launcher, this is the first thing I see it. I made a new account and still getting this!!!! I can't login at all! P.S. I downloaded the game from Steam.

What's the email you used for registration? You can DM it to me.
Should I DM to which staff in Discord???
Last edited by 귀염둥이 쓰즈나; Nov 21, 2024 @ 7:49pm
Originally posted by 게이머 앤드류:
Originally posted by 게이머 앤드류:
Should I DM to which staff in Discord???
If I DM you to Steam that means I need to add you.
NVM. I found you in Discord.
Originally posted by 게이머 앤드류:
Originally posted by 게이머 앤드류:
If I DM you to Steam that means I need to add you.
NVM. I found you in Discord.
Sent. Please solve this problem. I want to play. Many Thanks!
N4me404 Nov 22, 2024 @ 12:28am 
I got put into a region I'm not in
My account somehow ended up in EU but I'm in SEA
I can't even play with my friends :bbtcat:
Fulcrum.Armulus  [developer] Nov 22, 2024 @ 12:45am 
Send me a dm with your account information.
N4me404 Nov 22, 2024 @ 1:33am 
Originally posted by Fulcrum.Armulus:
Send me a dm with your account information.

I can't DM you in discord
is there any other way for me to dm you my account information?
ToyJesus Nov 22, 2024 @ 10:12pm 
Are Americans not allowed to play?
Why isnt America on the region list?
Fulcrum.Armulus  [developer] Nov 22, 2024 @ 10:14pm 
If you are talking about regions, then US should be in the North America region. If you are talking about country selection, I'm sure you can select US. If not, please send over your UID cuz that would be a bug.
trust Nov 22, 2024 @ 10:55pm 
Originally posted by Fulcrum.Armulus:
If you are talking about regions, then US should be in the North America region. If you are talking about country selection, I'm sure you can select US. If not, please send over your UID cuz that would be a bug.
I'm having the same issue, i just made an account and i am not able to select north america, or u.s in general why is that?
aryaford Nov 23, 2024 @ 2:55am 
Game keeps sending me to the wrong server. We don't want this.
As a player we better wait for 10-15 minutes than playing in 100++ ping.

Or you can just and slider/settings on max acceptable ping.
Luthfi Tokisaki Nov 23, 2024 @ 6:02am 
Change Server
Hello, my Friend play and some how get region NA and not Asia. How to change the server account ?
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