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Even if you meet the system requirements you won't be able to play properly since you need 60+ FPS to get it running smoothly. This is why you should be meeting the RECOMMENDED system requirements and NOT the MINIMUM.
There's a lot of methods to optimize the game.
So far the main issue I've seen is that Fuchsia's who has a passive of dropping those Energy Crystals upon kills/assists still drops even if you don't play Fuchsia. As long as there's a Fuchsia on your team, it will render on your system despite it being irrelevant to the player and not even playing that respective character to begin with.
The render distance option should have certain distance option which of these item drops should render at certain distance if the player chose to.
If you could apply these and lower the game requirements upon further testing then you'll have more player base but that means more work for everything and redoing it all for its lower quality variants.
This game doesn't have high hardware requirements at all.
And it ran buttery smooth, so having more information on what hardware is causing issues would be interesting and helpful.