BUG REPORTING

[RiotBean]

If you experience a bug, PLEASE report it using this link:

https://support-riotforge.riotgames.com/hc/en-us/requests/new

[Vargass]

Hi, bug already reported for me makes the game unplayble... Every time I get hit by enemies, the game goes in "start mode". I play with controller.
Second bug, my pc literaly completely freeze when I alt+tab... Had to reboot.

[RiotBean]

Originally posted by Vargass:

Hi, bug already reported for me makes the game unplayble... Every time I get hit by enemies, the game goes in "start mode". I play with controller.
Second bug, my pc literaly completely freeze when I alt+tab... Had to reboot.

hey there, please submit a ticket! https://support-riotforge.riotgames.com/hc/en-us/requests/new

[El Antuñisimo]

The game caps to 30fps on its own after a few seconds being open. My rig is a 4090 with a 7900x and during the first few seconds of opening the game it gets to 300+ fps easily, but after 5 seconds or so it goes down to 30 fps and no matter if you change fps settings nor VSync on/off it doesnt change.

[Ouro]

Just sent in a ticket. I'm having an issue where after the Double Stallion logo I get stuck on the black screen with the copyright information and nothing else happens.

[Skullbonk]

sound stopps sometimes for one second

[TheGesterr]

Windowed Borderless setting doesn't change it to a real windowed borderless mode, it's just full screened instead.

[Likaj]

Just sent a ticket, please respond to it because i cannot play. Menu is working fine etc but when i start new game I have blue big square on my screen instead of some cutscene or gameplay

[Quentin]

Already submitted ticket but perhaps I am just missing the intended solution so I'm also posting here for visibility. There is a chest is the western region of the Sump Sewers map that is possibly bugged. In order to reach it you have to zipline into the darkness and then phase dive into a lightning bug, however the darkness kills you before you can target the bug to phase dive to, as well as the lightning bug being untargetable even if the darkness doesn't kill me. I am standing directly on the wall trying to target it, and I dont see any lights to turn on nearby.

[Arcane]

Sound cuts off momentarily, a LOT. Only happens in cutscenes. Sometimes if a spoken line is muted/delayed long enough, it doesn't even complete, just gets cut off when the next line is supposed to start (which is also sometimes muted/delayed)

[GNectar]

When playing with a controller the sprite for the buttons does not appear anywhere. Just a white square where the button icon should be.

[Nice-killer-]

i was doing a platform sequence on the right of entresol map after unlocking the E mechanism so i could collect some stuff i missed (backtracking) then i died while parkouring and somehow the game didnt bring me to a place that is safe but now i get an infinite deathloop. maybe it spawned me above where i died of spikes i dont know i cant see. only hearing the deathsound and then the screen loads again. There is a vid online already on youtube how that looks if you type in deathloop convergence rito. Sended a ticket already. maybe more have the same issue?

[Zeulius]

yeah i have 2 different saves thinking the first one was a sad mistake but i tried to do it again and of unluckily failed and the same result happened where i'm just in a death loop so hopefully we can see something about a fix soon

[Cake007]

Hardlocked on the Chain Crawler, boss fight door (Drake and Vale) will not open after I lost the fight.
Submitted bug to Support.

[SubPolar]

Originally posted by GNectar:

When playing with a controller the sprite for the buttons does not appear anywhere. Just a white square where the button icon should be.

Literally reported this day 1 and there as far i have seen zero updates to fix this bug

[Dulon]

Originally posted by SubPolar:

Originally posted by GNectar:

When playing with a controller the sprite for the buttons does not appear anywhere. Just a white square where the button icon should be.

Literally reported this day 1 and there as far i have seen zero updates to fix this bug

The issue comes from having multiple controllers plugged in at once, or at least things that register as controllers. I have a Razer Tartarus keypad and get the white square issue while it's plugged in, but if I unplug it and use an Xbox controller the icons work fine.