[Bugs and issues] Report them here

[Banana Bomb - Yellow Dot Games]

Hi Chefs! Feel free to report any bugs you encounter in Let's Cook Together below. We'll take it from there 🥢

How do I report a bug?

• Describe the bug/issue.
  
• Tell us which restaurant you were cooking in.
  
• Add the number of the episode you were playing through.
  
• If you feel like it's necessary, throw in a screenshot depicting the bug.
  
• If your issue concerns the game not launching properly, please also specify your operating system, CPU, and graphics card.

Please also reach us via e-mail!

Send a carbon copy of your message to [e-mail]. Thanks!

[Lune]

I don't know if it's a bug or if i do something wrong, we cannot finish the episode 1.. when it says hit R CTRL we cannot do anything... we try to switch keyboard and controller, same thing happened... the only thing we can do is open the menu and exit the game. We try all key on the keyboard, nothing works.

https://steamuserimages-a.akamaihd.net/ugc/1021698253334465093/70CEA6114287237079256D591286E5E1D2CD85C7/

[Banana Bomb - Yellow Dot Games]

Originally posted by BloodMoonVampire:

I don't know if it's a bug or if i do something wrong, we cannot finish the episode 1.. when it says hit R CTRL we cannot do anything... we try to switch keyboard and controller, same thing happened... the only thing we can do is open the menu and exit the game. We try all key on the keyboard, nothing works.

https://steamuserimages-a.akamaihd.net/ugc/1021698253334465093/70CEA6114287237079256D591286E5E1D2CD85C7/

Hi, thank you for your report.

• Some keyboards don't have Right Control key. I know it might seem funny to ask, but are your sure your keyboard has it?
  
• Does the issue persist when you unplug the controller, exit the game, plug the controller in and then launch the game again?

[Julian]

I recently buy the game, but don't start. Play the intro and in sequency appears a pop-up of Unity 2019.3.6f1_5c3fb0a11183 progress and the game is close immediately.
What's happen?

[Banana Bomb - Yellow Dot Games]

Originally posted by julian.hugen:

I recently buy the game, but don't start. Play the intro and in sequency appears a pop-up of Unity 2019.3.6f1_5c3fb0a11183 progress and the game is close immediately.
What's happen?

Hi! Could you please specify your operating system, processor, and graphics card? Thanks!

[Julian]

Originally posted by Chad:

Originally posted by julian.hugen:

I recently buy the game, but don't start. Play the intro and in sequency appears a pop-up of Unity 2019.3.6f1_5c3fb0a11183 progress and the game is close immediately.
What's happen?

Hi! Could you please specify your operating system, processor, and graphics card? Thanks!

The error occur when a gamepad is plug, even I plug the gamepad after the game start.
Answering your question: Windows 10, AMD Ryzen 5 2600x, NVIDIA GeForce RTX 2060.

[Banana Bomb - Yellow Dot Games]

Originally posted by julian.hugen:

Originally posted by Chad:

Hi! Could you please specify your operating system, processor, and graphics card? Thanks!

The error occur when a gamepad is plug, even I plug the gamepad after the game start.
Answering your question: Windows 10, AMD Ryzen 5 2600x, NVIDIA GeForce RTX 2060.

Update 0.9.0 is now live and your issue should have been addressed. Please let me know if you can launch the game now!

[Julian]

Originally posted by Chad:

Originally posted by julian.hugen:

The error occur when a gamepad is plug, even I plug the gamepad after the game start.
Answering your question: Windows 10, AMD Ryzen 5 2600x, NVIDIA GeForce RTX 2060.

Update 0.9.0 is now live and your issue should have been addressed. Please let me know if you can launch the game now!

Still happen. Nothing change, same error. I don't understand why.

[Banana Bomb - Yellow Dot Games]

Originally posted by julian.hugen:

Originally posted by Chad:

Update 0.9.0 is now live and your issue should have been addressed. Please let me know if you can launch the game now!

Still happen. Nothing change, same error. I don't understand why.

Could you please send me an e-mail at [e-mail] containing a screenshot of the error message you're getting? Thanks and sorry for the trouble!

[haru_glory6]

since the last update, I am not able to connect my gamepad controllers. been working fine since last time, even played season 3 and all, then nothing! funny thing is that I am still able to skip intro scene with the press of a button, but at the character screen, it does not work! help, please!

[Annchan4]

Ever since the latest update(battle mode) I cant seem to get to work my two 8bitdo sn30 pro controllers. I have tested them on other steam games and they work fine, but for some reason on lets cook together they dont work anymore. I can still skip the intro video of the game with them, but cant assign the controllers to any character

[Fabre017]

Game is not responding to any of my 2 gamepads (generics) It doesn't even adress them in the game, just the keyboard

[Jahoo]

@faibiophilip and @Fabre017 could you please provide the name (brand/model) of the controllers you are having problems with.

To anyone having problems with controllers. We are aware of the situation, but cannot reproduce the problems on our side - all our controllers work fine when tested. Please check your Steam controller settings (Steam/Settings/Controller) - confirm your controller is detected by Steam and try to confirm it works in other games.
Also please check your Let's Cook Together settings: right-click on the game in Steam Library, choose properties and in the General tab check the "Steam Input Per-Game Setting" it should be set to "Use your global Steam Input settings".

If you are still having problems please contact us providing the name (brand/model) of the controller you are having problems with.

[Annchan4]

I have tried to check for the right-click on the game in Steam Library, choose properties and in the General tab check the "Steam Input Per-Game Setting" it should be set to "Use your global Steam Input settings". And I checked the steam->settings->controller but everything seems to work(i even calibrated my controller). The strange thing is, when I open lets cook together, I can still use the controller to skip the intro. But when I get to the screen where I can assign the controllers for the characters I can't assign my controller. My controller model is the 8bitdo sn30 pro

[Julian]

Originally posted by Jahoo:

@faibiophilip and @Fabre017 could you please provide the name (brand/model) of the controllers you are having problems with.

To anyone having problems with controllers. We are aware of the situation, but cannot reproduce the problems on our side - all our controllers work fine when tested. Please check your Steam controller settings (Steam/Settings/Controller) - confirm your controller is detected by Steam and try to confirm it works in other games.
Also please check your Let's Cook Together settings: right-click on the game in Steam Library, choose properties and in the General tab check the "Steam Input Per-Game Setting" it should be set to "Use your global Steam Input settings".

If you are still having problems please contact us providing the name (brand/model) of the controller you are having problems with.

Finally is working. Thank you very much! =D

[Fabre017]

I can play with both controllers now. Thank you for the assist!