Err code 10004 / 10032

[뉴뉴]

I CANT CONNECT THE ASIA SERVer.

[Jomieee]

same in my end :((( I thought it's just me

[WolfOfTheOldWar]

Same here

[明月老师]

M2 :P

[Kdotx]

same here :(

[LilMurryDitch]

Cannot connect to North America server

[HABLAWI]

Originally posted by LilMurryDitch:

Cannot connect to North America server

haww

[Macchiato]

Originally posted by 뉴뉴:

I CANT CONNECT THE ASIA SERVer.

Which server are you trying to get in? Asia - Chinese server?

[Sakura Seigo]

Same on Europe Server
Error 10038

[Bacon]

Hey there,

Sorry for the inconvenience.

Regarding this issue, please try relaunching Steam and opening the game again.

If the issue persists, please go to our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue, the exact time and date you encounter it, your time zone, and your in-game ID. If there's video or screenshot, please also attach them.

Thanks for your patience and support!

Originally posted by Sakura Seigo:

Same on Europe Server
Error 10038

[Aki 003]

i restarded steam, my computer and changed my network, but it always say error code 10004! All servers have 999+ ms, but my network works great. is it just becouse of the servers?

[Bacon]

Dear Aki 003,

Sorry for the inconvenience.

We will need your log to further analyze the issue. Please follow the steps below to get the log:
1. Quit game.
2. Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
3. Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2023-09-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
4. Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.

Then, please go to our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue, the exact time and date you encounter it, your time zone, and your in-game ID. Don't forget to attach video and the zip files.

We will get back to you as soon as we find out what's going wrong.

Thank you for supporting Party Animals!

Originally posted by Aki 003:

i restarded steam, my computer and changed my network, but it always say error code 10004! All servers have 999+ ms, but my network works great. is it just becouse of the servers?

[gino costa]

Can't connect either

[Bacon]

Dear player,

Sorry for the bad experience.

Please follow the step above to create a ticket on our website https://support.partyanimals.com/login . Kindly provide us with your log files, the specific time and date when you encountered the issue, your time zone, and your in-game ID.

We'll investigate it asap once we receive your ticket.

Thanks!

Originally posted by gino costa:

Can't connect either

[Aki 003]

it doesnt work man, always error 10004! But my friends can get in game and theyre servers doesnt have 999+ms

[Zavialdo]

Maybe the net connection's fault.