Cheater - temporary Blackscreen

[BubbaGroove]

yesterday i had one of the most fun rounds ever. formed a bond with my teammate (bob the viking otter, i will always love you, hoping we will meet again) saving each other asses multiple times and so on. all players were pretty skilled. in the deciding round we had the upper hand, but in the crucial winning moment my display went black, as if it was ejected from my hardware for a second. after reconnecting the game was already in the winning lobby. some other player wrote "cheater", so i am guessing, i wasnt the only one, who encountered the blackscreen.

it is a shame player use this stuff to secure wins in a game like that. too bad i cant see the players anymore i recently played with, so i cant provide names. but believe me, it was super sketchy.

wrote a ticket to devs hoping he/them get banned. would love some kind of response from the devs. has anyone encountered something similair?

[Bacon]

Hey there,

Sorry for the bad experience.

Regarding the black screen issue, could you please tell us more and let us know of the following:
- Which platform are you playing our game on, Steam or Xbox?
- Which mode and map did the issue occur on?
- Will this issue occur repeatedly?

If you meet players who may break the rules, please report them in the game and provide us with a relevant video through our Support Ticket [https://support.partyanimals.com/login] or email [[e-mail]].

Thanks for your patience and support!

Best,
Party Animals Support Team

Escrito originalmente por BubbaGroove:

yesterday i had one of the most fun rounds ever. formed a bond with my teammate (bob the viking otter, i will always love you, hoping we will meet again) saving each other asses multiple times and so on. all players were pretty skilled. in the deciding round we had the upper hand, but in the crucial winning moment my display went black, as if it was ejected from my hardware for a second. after reconnecting the game was already in the winning lobby. some other player wrote "cheater", so i am guessing, i wasnt the only one, who encountered the blackscreen.

it is a shame player use this stuff to secure wins in a game like that. too bad i cant see the players anymore i recently played with, so i cant provide names. but believe me, it was super sketchy.

wrote a ticket to devs hoping he/them get banned. would love some kind of response from the devs. has anyone encountered something similair?

[BubbaGroove]

- steam
- standard quickplay, ice island map where you freeze in the water
- so far, only once

i reported one of them through the ingame support ticket directly in the winning lobby. sry, dont know how to provide video evidence, didnt record any gameplay

[Bacon]

Hey there,

Thanks for your reply.

If you reencounter the issue, please kindly record a video for us and go to our website https://support.partyanimals.com/login , and create a ticket with a topic describing the issue, the exact time and date you encounter it, your time zone, and your in-game ID. Don't forget to attach the video.

Thanks for your patience and support!

Escrito originalmente por BubbaGroove:

- steam
- standard quickplay, ice island map where you freeze in the water
- so far, only once

i reported one of them through the ingame support ticket directly in the winning lobby. sry, dont know how to provide video evidence, didnt record any gameplay

[BubbaGroove]

will do. i hope the direct ingame ticket from yesterday will be investigated further. thx bacon