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Sorry for the inconvenience.
Please visit our website https://support.partyanimals.com/login to create a ticket. In the ticket, kindly provide the following details:
1. The exact time and date you encountered the issue, including your time zone.
2. Your in-game ID.
3. The relevant video.
4. The game logs that have recorded the problem.
When recording the video, please ensure that you capture both the operations of the controller or keyboard & mouse and the occurrence of the issue.
Please follow the steps below to get the log:
1. Quit game.
2. Right click "Party Animals", then click "Properties". Type "-log" in the "Launch Options", and close the Properties window.
3. Restart the game. Then in Steam Library, right click "Party Animals ", then "Manage", then "browse local files". In the pop-up windows, you will see log files named "2024-xx-xx_xxxxxxxxx-Laptop Name". Each game session will generate one log.
4. Try to reproduce the issue and remember the time when you encounter it. Then quit the game, and ZIP all the log files.
Note: “-log” could degrade the game performance, please remove it after you have obtained the logs.
Thanks for your patience and support!
Best,
Party Animals Support Team