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If a game sits in preorder too long, it will be impossible to refund for some people because debit/credit card expire over time.
It’s a legality thing.
Just FYI for those wondering why the refunds.
So what I am saying is, take you time. Polish the game. Optimise it e.t.c. The fact that you guys tell us what you are doing is good enough for me.
Looking forward to the "new, improved and ACTUALLY tested" prison architect 2!!
Keep up the great work!!
Me personally, I'd have been fine with just a delay (even a year) and an, apology isn't the right word but is close, the refund is a nice add-on to that.