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Else it sounds like you should Contact PMDG directly on this or Search their Forum:
https://support.precisionmanuals.com/Main/
https://forum.pmdg.com/forum/main-forum
Personally I'd Request a REFUND then BUY DIrect from PMDG as Mafiaplace is the last to get any Updates and does have bad rep for it's Purchase Experience.
https://flightsimulator.zendesk.com/hc/en-us/articles/360015885580-How-to-request-a-refund-#:~:text=You%20can%27t%20request%20a%20refund.%20Marketplace%20purchases%20are,support%2C%20otherwise%2C%20contact%20the%20developer%20of%20the%20addon.
"CAN I REQUEST A REFUND FOR CONTENT I REGRET PURCHASING?
You can't request a refund. Marketplace purchases are not refundable unless the DLC was removed from the Marketplace at the creator's request. If your addon was removed from Xbox, contact our support, otherwise, contact the developer of the addon."
Just let them know they are not above the Law. REFUNDS which are faulty are not fit for Sale. For best luck, COntact both PMDG SUPPORT & ZENDESK to REFUND if they can not supply a fix right away.