Crash to desktop when game first starts

[OPGman]

My game crashes after the initial credit screens. The white circle at the bottom spins for a couple seconds, freezes, then the game crashes. I last played this game in September and it worked fine back then. I've already tried everything from this article.[flightsimulator.zendesk.com] I've also tried performing a clean install of the game, disabling the XMP in the bios, disconnecting my second monitor, disconnecting all peripherals, and running Windows in safe mode. (The game still crashed in safe mode but it threw a DirectX 11 error instead of just closing.) I suspect it has something to do with DirectX but I'm not entirely sure since I don't have this problem in any other game. Any help is appreciated.

UPDATE: FINALLY got it working. I cleared my Steam download cache and updated my USB drivers. Not sure which one is the fix but it wouldn't hurt to do both if anyone else is still having this issue.

[MasterElahee]

Автор сообщения: opjose

Remember that you need other years of release as well, in both the x86 and x64 versions.

Ideally you should only have one pair appearing in your program list for each year of release.

If I remember correctly MSFS2020 needs six installed versions (three x86 and three x64) to work though I could be wrong.

There is more info on which versions it needs at the FS forums page.

Ill try that out first, thanks :D

[OPGman]

Автор сообщения: opjose

Remember that you need other years of release as well, in both the x86 and x64 versions.

Ideally you should only have one pair appearing in your program list for each year of release.

If I remember correctly MSFS2020 needs six installed versions (three x86 and three x64) to work though I could be wrong.

There is more info on which versions it needs at the FS forums page.

I reinstalled 2005, 2008, 2010, 2012, 2013, and 2015-2019, all with x86 and x64 versions, game still crashes. I don't have any extra installations at this point, all years have one pair.

Also could you link the FS forum page you mentioned?

[MasterElahee]

Автор сообщения: Source 2 Gman

Автор сообщения: opjose

Remember that you need other years of release as well, in both the x86 and x64 versions.

Ideally you should only have one pair appearing in your program list for each year of release.

If I remember correctly MSFS2020 needs six installed versions (three x86 and three x64) to work though I could be wrong.

There is more info on which versions it needs at the FS forums page.

I reinstalled 2005, 2008, 2010, 2012, 2013, and 2015-2019, all with x86 and x64 versions, game still crashes. I don't have any extra installations at this point, all years have one pair.

Also could you link the FS forum page you mentioned?

Yup did the same thing, still crashing. Error is still because of ucrtbase.dll

[Maki Nishikino]

Автор сообщения: MasterElahee

Автор сообщения: Source 2 Gman

I reinstalled 2005, 2008, 2010, 2012, 2013, and 2015-2019, all with x86 and x64 versions, game still crashes. I don't have any extra installations at this point, all years have one pair.

Also could you link the FS forum page you mentioned?

Yup did the same thing, still crashing. Error is still because of ucrtbase.dll

Is your clock 12 hour or 24 hour format?

[MasterElahee]

Автор сообщения: Maki Nishikino

Автор сообщения: MasterElahee

Yup did the same thing, still crashing. Error is still because of ucrtbase.dll

Is your clock 12 hour or 24 hour format?

12 hour format

[Maki Nishikino]

Автор сообщения: MasterElahee

Автор сообщения: Maki Nishikino

Is your clock 12 hour or 24 hour format?

12 hour format

Hm, alright. Well, this is why I asked (scroll to the bottom)...

https://answers.microsoft.com/en-us/xbox/forum/xba_gapp/flight-simulator-2020-crash-ucrtbasedll-exception/e8df9f05-21d4-492a-bc80-47abfd6d06a6

Not the same exception code though.

[OPGman]

So I ended up reinstalling Windows while keeping files and apps hoping that would fix it, no luck. I don't know what else to do at this point besides doing a completely fresh reinstall of Windows, which I won't be doing any time soon. It's baffling (but not at all surprising) that a Microsoft-branded product would have an issue like this on Windows.

[TheBlueJackal]

Did anyone work out what this issue was and why it works fine on Xbox pass version, but not the STEAM one. On the same computer!

[OPGman]

Автор сообщения: TheBlueJackal

Did anyone work out what this issue was and why it works fine on Xbox pass version, but not the STEAM one. On the same computer!

Nope I'm still crashing.

[[ MARMITE ]]

I am now also having the same problem. CTD right after the legal lines when the screen turns to black and the little wheel bottom / right is supposed to start spinning.
The sim worked like a charm one day and then CTDs the next day, no modification on my rig, be it software or hardware.
Had clocked some 480 hrs sim-flying happily, but not anymore since last week. I don't understand.

Contacted zendesk.
Their best suggestion was to disable all Navigraph components and empty Community folder. Had to wait 4 days for that !!!!!
I guess I got unlucky and bumped into the clowns shift.
Since then, the clowns - or anyone else on the zendesk - have gone quiet.

Frustrating.

Marmite

[OPGman]

Автор сообщения: MARMITE

I am now also having the same problem. CTD right after the legal lines when the screen turns to black and the little wheel bottom / right is supposed to start spinning.
The sim worked like a charm one day and then CTDs the next day, no modification on my rig, be it software or hardware.
Had clocked some 480 hrs sim-flying happily, but not anymore since last week. I don't understand.

Contacted zendesk.
Their best suggestion was to disable all Navigraph components and empty Community folder. Had to wait 4 days for that !!!!!
I guess I got unlucky and bumped into the clowns shift.
Since then, the clowns - or anyone else on the zendesk - have gone quiet.

Frustrating.

Marmite

Yea it's really annoying. I haven't heard from Zendesk in over 2 weeks. The last thing they told me was to make sure Windows was up to date and to make sure I don't have any addons installed, which they already told me to do in their initial response. I understand there's only so much they can do, though.

[OPGman]

FINALLY got it working. I cleared my Steam download cache and updated my USB drivers. Not sure which one is the fix but it wouldn't hurt to do both if anyone else is still having this issue.

[ehizzlefosho]

I am also having the same issue. I tried everything above including clearing the steam download cache and still no luck. Very frustrating.

[KIllerlemons]

Guys i had the exact same issue with the flight sim, turns out you need to install the windows English (united states) language pack in the windows settings. As soon as i had done that the sim got past the crash to desktop and started the download process.